PROFESSIONAL SUMMARY:

• About 8 years of experience as an IT professional, strong at Object Oriented Analysis, Designing and Programming skills and 7 years as a Salesforce.com CRM and Force.com platform as Development and Administration, Implementation, Support and Configuration of Salesforce CRM based on Apex Language and Force.com Platform.
• Expertise in Salesforce Lightning Components Salesforce Connect and Lightning Pages and Lightning Design Systems.
• Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components to make Lightning Application mobile.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Experienced in Service Cloud, Sales cloud, Chatter & App - exchange applications.
• Expertise in Visual Force, APEX Database, APEX Triggers and APEX Testing. Designed Visual Force pages with custom controllers and controller extensions to build custom user interfaces for mobile and web apps.
• Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
• Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queueable apex and scheduling jobs using apex scheduler.
• Used SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application.
• Experience in integrating external web systems with salesforce using REST and SOAP web services.
• Experienced in deployments of Apex and VF pages across DEV, Test and Production instances.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events.
• Excelled in working with various Salesforce.com Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
• Created Custom Objects and outlined lookup and master-detail relationships and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent. Modified data object relationships with the help of Schema Builder.
• Effective work of Data Migration using Import/Export wizard and Apex Data Loader for bulk import or export of data from Salesforce.com objects.
• Created workflow rules that defined related tasks, email alerts, and field updates. Automated workflows that make applications collaborate with Salesforce Chatter for the users in the company posting messages to groups and individuals.
• Experienced in Customizing records with Approvals, Automating Business Processes with process Builder and Delayed actions with workflow by collecting data from users and operating on it.
• Developed Reports, Dashboards and Approvals to continuously monitor data quality and integrity. Expertise in Reporting, Customizing the Dashboard and Scheduling Dashboard Refreshing.
• Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules. Efficient in setting up restricted login hours and IP ranges on profiles and resetting the user passwords.
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.

TECHNICAL SKILLS:

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Apex Controllers, Bulk triggers, Salesforce.com, Workflows and Approvals, AppExchange, Email Templates, DocuSign, Wave Analytics, Formulas, Validation Rules, app exchange, Eclipse, Apex Data Loader, SVN, Jenkins, Force.com IDE, web services

Web Technologies: JavaScript, PHP, Angular JS, XML, HTML, XHTML, XSL, CSS, AJAX, ASP

Force.com tools: Apex Data Loader, ETL, Data Extraction, Force.com Apex Explorer, Apttus, Force.com Migration Toll and Eclipse IDE PLUG-IN, FORCE.COM Explorer, GIT, Jenkins

Management tools: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading, MS Visio, HP ALM, QC, JIRA

Windows Family, MS: DOS, UNIX, SOLARIS

Relational DB: SQL, SOQL, SOSL

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Salesforce Developer/Lightning Developer

Responsibilities:

• Worked with Business System Analyst to provide recommendation and designed the Best Solutions for implementing new business ideas.
• Created many Lightning Components and server-side controllers to meet the business requirements.
• Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Experience in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).
• Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component.
• Developed and deployed workflows and approval processes for custom objects for different request types as per the requirement.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Administered, Configured and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Customized Chatter objects and tabs to view progress and discussion on business process.
• Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.
• Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.
• As an Administrator implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields and defined Field Dependencies for Custom Picklist Fields.
• Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked on different Sandboxes for development & testing; Involved in migrating the code to production instance in installments using Change Set.
• Involved in Test configuration Apttus within Sandbox environments to ensure that once users are granted access, all the aspects are fully functional.

Environment: Salesforce.com, Apex Classes, Controllers, Triggers, Visual force, Force.com, Dashboards, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Data Loader, Java Ant, Custom Reports, Oracle, Windows.

Confidential, Charlotte, NC

Sr. Salesforce Developer

Responsibilities:

• Responsible for requirements gathering from business users and prepare technical requirement specification document Implemented Agile Methodologies in developing SDLC.
• According to the business user’s requirement, creating Reports and Dashboards.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Working with Administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules. Designed and Developed Service Cloud and Integration.
• Developed a landing page using the Visual force. Worked as a legacy for creating new roles and profiles in the organization.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects.
• Using Data Loader and Import Wizard for Data Export, Updates and Backup for the organization.
• Created workflows for automated Lead Routing, Lead Escalation, and Alerts & Custom Coaching Plans.
• Created Public Groups, Queues, Permission Sets, Profiles, Users &Security Settings based on role hierarchy. Involved in Data Migration from three Legacy Systems to Salesforce.
• Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Worked on writing Apex Triggers & Apex Classes, Batch Apex and Scheduled Apex.
• Experienced in designing UI using Visual Force Pages. Wrote Test Scripts for various scenarios.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
• Used Web Services like SOAP API and Rest API to integrate with external systems.

Environment: Salesforce Lightning , Lightning Components, Sales Cloud, Apex, Visualforce (Pages, Component & Controllers), jQuery, JSON, XML, HTML5, CSS3, JavaScript, Bootstrap, Angular JS, Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Eclipse/Force.com IDE, lightning App builder, services cloud SQL Server.

Confidential, Charlotte, NC

Salesforce Developer

Responsibilities:

• Interacted with users to understand complex business requirements and documented the requirements.
• Experienced in Designing, Developing and Data Modeling of the application and ensured that they are within the Salesforce Governor Limits.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Designed and developed Visual Force pages based on the business requirements.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.
• Developed integrations to Integrate Data from Salesforce.com using SFDC APIs.
• Developed SOQL query to pull data from salesforce.com instance to Right90 application. The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
• Deploy using Force.com IDE tool, Changesets & Eclipse for the sandbox to production environments.
• Created productive documents which will be used by rest of the team to have a better understanding of the related system; Salesforce.com CRM.
• As a part of Administrative tasks, Created custom objects, custom Fields, Validation Rules and Formula Fields. Wrote scripts to load Forecast Data fromSalesforce.com.
• Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Worked on Salesforce.com Sales Cloud functionality, including Account Planning, Sales Forecasting, Opportunity Management, Lead Management and the Configure/Price/Quote (CPQ) processes.
• Created Page Layouts to organize Fields, Custom Links, Related Lists and other components on Record Pages.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom Picklist fields.
• Implemented Case Assignment Rules to direct the case to appropriate groups such as Stories and PCS Central Support.
• Wrote Case Escalation Rules to escalate cases depending on timeframe and difficulty of case issues.

Environment: Salesforce.com, Force.com, Data Loader, Controllers, Visual force, Informatica, Sales Cloud, Service Cloud, Data Migration, SOQL, Apex Classes, SOSL, Workflow & Approvals, Triggers, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Confidential, Houston, TX

Salesforce Developer

Responsibilities:

• Developed and deployed high performance, data-driven responsive user experiences for clients by leveraging HTML5 , CSS3 , JavaScript , jQuery , and Bootstrap .
• Developed application code in Java J2EE , Spring MVC technologies .
• Used jQuery to simplifies Java Script programming .
• Wrote application level code to perform client-side validation using JQUERY and Java Script programming.
• Experienced in developing Front-End UI based applications using JSP , HTML, CSS , JavaScript , Ajax , jQuery , Struts and Spring MVC .
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts , Email Services , Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
• Created test scenarios on Salesforce Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Assisted end users to use salesforce .com and analyzed and evaluated complex business requirements and recommended solutions.
• Strong working experience in Design, Development of several Web-based Applications using open source frameworks such as Struts and Spring .
• Experience in developing/consuming Webservices (SOAP and Restful web services).
• Experience working with SDLC process methodologies like waterfall, agile, iterative scrum , Multi-cultured Team Player with complete flexibility to work independently as well as have quick grasping capabilities to work with the newly emerging technologies

Environment: Java, CSP, Ajax, jQuery, Struts, J2EE, Struts 2.x, JSP, Servlets, EJB, JMS, JDBC, PL/SQL, XML, REST Web Services, WebLogic Application Server, Eclipse, UML, HTML, AJAX, Java Script, HTML, Windows, Unix.

Confidential

Software Engineer

Responsibilities:

• Implemented outstanding security algorithms and concepts such as Digital Certificate , Digital Signature , SSL to achieve the highest degree of security and privacy. Participated in Unit testing, Peer testing and Code review.
• Develop and implement application coding and development standards.
• Always used best practices to write code, Documented the developed code.
• Wrote SQL queries , stored procedures, modifications to existing database structure as required for addition of new features using MySQL database.
• Create and maintain documentation on processes, policies, application configuration and help-related materials for end-users.
• Designed the front-end using HTML , CSS , Java Script, JSP, jQuery .
• Involved in project initiation, estimation activities, requirements gathering sessions, communicated directly with the team to get the appropriate requirements.
• Participated in weekly project meetings, updates and Provided Estimates for the assigned Task.
• Involved in installing and configuring Eclipse for development.
• Participated in the bug re2view meetings, updated requirements document as per business user feedback and change in functionality of the application.
• Used various Java and J2EE APIs including JDBC, XML, servlets, JSP, JavaBeans.

Environment: MySQL, jQuery, HTML, Eclipse, CSS, JDBS, XML, servlets, JSP, JavaBeans, J2EE API, Java Script, JSP.