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Senior Web Content Manager Washington, DC

EXPERIENCE:

Confidential, Washington, DC

Senior Web Content Manager

Responsibilities:

  • Used Confidential ’s branding and style guides to adhere to and promote consistency within Confidential ’s brand identity.
  • Created images to be used across Confidential ’s child, driver and traffic safety programs on communication platforms:
  • Social Media (Twitter, Instagram, Facebook & Youtube),
  • Internal CMS Portals
  • Pubic Facing Websites,
  • PowerPoint Presentations
  • Newsletters
  • Flyers
  • HTML5 Animations
  • Tools used: Adobe Indesign, Fireworks, Photoshop, Illustrator and Stock Images
  • Optimized PDF's, Excel Spreadsheets, Word Documents, HTML Web Content, Video + Transcripts for 508 Compliance Accessibility to meet Confidential 's agency standards.
  • Developed infographics and diagrams that show traffic safety metrics for program management.
  • Tools used: Adobe Indesign, Illustrator and Photoshop
  • Edited and published video for Confidential ’s Traffic Safety Awareness Youtube channel and also Conference material DVD’s.
  • Tools used: Mac Final Cut Pro, Adobe Premiere and After Effects.
  • Created CMS subsites/landing pages to allow content owners to present Child and Traffic Safety report information to upper - level management
  • Tools used: SharePoint.
  • Managed SharePoint websites/subsites/landing pages by tracking, updating and archiving documents.
  • Designed and hardcoded custom responsive Web Applications and CMS themes.
  • Tools used: HTML5, CSS3, JAVASCRIPT, BOOTSTRAP and JQUERY
  • Worked remotely, independently and collaboratively to conceptualize and design wireframes for SharePoint subsites/landing page mockups.
  • Tools used: OmniGraffle, Axure RP7, Bootstrap, InVision
  • Maintained metadata and other inputs in the system to optimize search engine results.
  • Worked with Confidential program marketing managers to schedule and manage projects. Manage expectations ensuring deliverables within time constraints.

Confidential, Washington, DC

UI Architect

Responsibilities:

  • Designed Prototypes, UI Mockup designs, Wireframes using Axure RP7, Adobe Photoshop, Sublime Text, Jquery, HTML and CSS.
  • Created workflows and storyboards using OmniGraffle for an in-house content management system.
  • Collaborated with creative, business and technical teams to create streamline user interactions for a variety of platforms, including smartphone, tablet, and desktop.
  • Worked closely with end clients through the lifecycle of the project building good client relationships and ensuring their needs are met.

Confidential, Washington, DC

User Experience Designer / Front End Developer

Responsibilities:

  • Worked directly with the requirements analyst, architects and technical lead on prototypes
  • Collaborated with business and IT decision makers to discuss user interface requirements and brainstorm UI ideas
  • Designed and updated HTML5, CSS3, JAVASCRIPT, BOOTSTRAP 3, JQUERY API/ JQUERY mobile, PHOTOSHOP CS4 prototypes, visual interfaces and interaction of web- based applications
  • Implemented user interface design by working with development team
  • Conducted usability testing to identify and fix UI problems, and gather real-world intelligence from their target market
  • Used visual aids, including wireframes, storyboards and UI flow charts, to plan and present user interface designs
  • Kept current with the latest trends and best practices of UI/UX design and HCI (human- computer interaction)
  • Accountable for meeting project milestones.

Confidential, Washington, DC

Information Architect / User Interface Designer

Responsibilities:

  • Meet with government official’s bi-weekly to set/adhere to PROJECT PLANS and to GENERATE REQUIREMENTS to support new/existing municipal government initiatives. Within in meetings, conducting Information Architecture WORKSHOPS to define the scope of projects. Some workshops consisted of performing:
  • TASK ANALYSIS summary, observe day-to-day activities of different employees from Stakeholders to Knowledge Workers to understand the operational workflow of each employee’s role and then create adiagram to display the relationships of how each employee’s tasksinteract.
  • CARD SORTING exercises, identifying redundancies and creating/modernizing terms of functional and operational processes. Metadata and keywords were captured throughout this workshop to develop a streamline search for users on website.
  • Building on-the-fly FLOW DIAGRAMS, to visualize application and end-user experiences and workflows.
  • Creating WIREFRAMES, to discuss USABILITY and SHAREPOINT content management application thresholds andscalability.
  • CONTENT ANALYSIS including a SITEMAP and NAVIGATION GRAPH of existing website/SHAREPOINT application managed content.
  • Integration analysis and design - helping the client understand the relationship, functionality and design of pages for new/existing pages within SharePoint content management system.
  • Designing high fidelity PROTOTYPES and TEMPLATES using HTML,CSS, PHOTOSHOP, and JQUERY.
  • Creating mock screen designs using ILLUSTRATOR, PHOTOSHOP, VISIO and OMNIGRAFFLE.
  • Meeting with internal development team members to ensure gathered requirements and prototypes were functional with current SHAREPOINT application architecture and services.

Confidential, Washington, DC

Front End Developer

Responsibilities:

  • Worked in an Agile team with a Scrum Master to create tasks, to gather requirements, to design and build UI’s.
  • Conducted a Content Analysis, Created Site Maps, and User Flows of the existing FOX PRO/WEB application.
  • Coded UI’s using HTML 5 compliance, CSS 3 Style sheets, and JQUERY UI libraries & MOBILE with DREAMWEAVER CS5.
  • Designed low fidelity wireframes with OMNIGRAFFLE/VISIO and created high level UI design comps with PHOTOSHOP CS5 using the existing legacy application and with interviews/meetings from various government stakeholders.
  • Used Microsoft Team Foundation Server to version control development code artifacts.
  • Managed projects, billable hours and tasks using Microsoft Team Foundation Server.

Confidential, Washington, DC

Front End Developer

Responsibilities:

  • UI development (template development, content management systems, mobile integration, improvements and updates) using HTML 5, CSS with MEDIA QUERIES, JAVASCRIPT using JQUERY libraries, JQUERY MOBILE w/ API’s, TWITTER BOOTSTRAP /w API’s, COLDFUSION and PHONEGAP.
  • Created WEB and MOBILE RESPONSIVENESS applications that integrated with various WEB SERVICES (FRESHBOOKS.com, PAYPAL.com, ECHOSIGN.com, AUTHORIZE.net)
  • Created, Updated and Normalized SQL SERVER & MYSQL datable tables, store procedures, triggers.
  • Advanced usage of ADOBE PHOTOSHOP, ILLUSTRATOR, FIREWORKS & DREAMWEAVER, and COLDFUSION.
  • Worked directly with Confidential ’s CPA’s, Tax Accountants, Business Analyst, Developers and Users to strategize UX and UI for public/internal applications and virtual client portals.

Confidential, Gaithersburg MD

Information Architect - Senior Consultant

Responsibilities:

  • User Experience Design; creating user personas, tasks analysis and scenario flow diagrams and interaction models.
  • Develop top-down information architectures, including taxonomies, content inventories and site maps.
  • Create information architecture reports, including storyboards, interface design concepts, wireframes, use cases, functional & design specifications, and style guides.
  • Analyze the existing website content data, performed heuristic evaluations and usability tests and worked with development teams to optimize content organization.
  • Lead the planning, direction, and coordination of content and architecture for multiple websites with input from multiple departments and disciplines including selection and implementation of Content Management Systems.
  • Use creativity and a high degree of technical and professional judgment in order to resolve design and technical challenges.
  • Drove usability best practices with an eye toward localization, scalability, and ease of web maintenance.
  • Educated agency and clients on uses of social media platforms.
  • Consulted and developed innovative Public Relations programs based on social media strategy, blogger relations and viral initiatives.
  • Designed Graphic User-Interface prototypes with Adobe Photoshop, Fireworks and Illustrator
  • Established design patterns and created common interface components to promote consistency and reuse across online solutions
  • Created user-interface, template/page development using HTML, CSS, DHTML, JavaScript, AJAX, ASP, XML, ColdFusion, Dreamweaver, Flash and IRISE Studio.
  • Conducted 508 compliance accessibility tests.
  • Managed projects from inception through completion, to include project plan development, presentation development, and preparation of agendas, timelines, and meeting facilitation.
  • Conducted detailed competitive/comparative analysis of competitor and partner web sites to determine the best optimal strategy to maximize ROI.
  • Analyzed the technology and resource needs and confer with management and development to plan and assess feasibility of new websites.
  • Developed a business case for new web sites as well as current site upgrades including cost estimates, schedules, and revenue forecasts.
  • Worked with Shareholders, Web Project Teams and Marketing Department:
  • To define an experience that meets business and user goals
  • To forecast for new web sites and expansions.
  • To develop the marketing plans
  • To gather information/requirements to ensure that scope and deliverables are formalized
  • To assess and address technical challenges with content display.
  • Communicate with project and account managers regarding the status of specific projects.
  • Presented to senior client executives & facilitating workshops as well as providing hands-on leadership & mentoring to a team of consultants, subcontractors, remote global resources, and client employees.
  • Worked with clients to extract their understanding of problems and identify objectives for their products and websites/portals.

Confidential, Washington, DC

Information Analyst

Responsibilities:

  • Interviewed clients to author site maps, storyboards, process flows, task paths, page architectures (wireframes, schematics), organizational models, navigation and taxonomy.
  • Provided client and creative/project teams with the insight and ideas they need tocreate salient user experiences
  • Provided screen shots, business rule logic and specifications, Data Flow Diagrams, Test Requirements, Test Plans, Use cases, Report specifications, logic from controlled vocabularies, Metadata for search indexing, labeling systems and other technical documentation that supported the development and QA phases of SDLC
  • Produced quarterly and ad hoc reporting and analysis regarding trends, performance vs. targets and other information relevant to assessing achievement of the web metrics targets
  • Developed Process Documentation using Capability Maturity Model(CMM)
  • Coordinated with technology groups; Application Infrastructure Support (AIS), & Confidential Management to implement, test new functionality and ensure that best practices and standards are understood and followed throughout theproject
  • Created detailed project plans/schedules using Microsoft Project 2000
  • Owned the project life cycle and was responsible for marshalling the resources needed to implement the project as well as, seeing that resources are focused and coordinated towards implementing a quality end product on time while meeting clients’ expectations

UI /Content Developer

Confidential

Responsibilities:

  • Used development tools such as Teamsite 5.5(CMS), HTML, XHTML, DHTML, JavaScript, Photoshop CS, Fireworks MX, Visual Web Developer, Fire Fox 1.5 Web Developer Tools 1.0.2, AJAX to generate dynamic web interaction
  • Developed training and query tabular data applications with ASP, XML, Cold Fusion MX and SQL Server 6.5 & 2000
  • Converted Data Retention Forms developed in classic ASP to C#, VB.NET - ASP.NET Framework 2.0 Web Server Control Applications
  • Coded Teamsite 6.5 Templates with XML and PERL (DCR’s, TPL’s)
  • Created Flash MX Presentations and Photo Galleries
  • Designed User-Interface prototypes with Fireworks MX and Photoshop CS
  • Created low to high-fidelity Wireframes with Visio

Confidential, Washington, DC

Web Content Developer

Responsibilities:

  • Maintained/Updated XM’s 123 + music channels program schedules, promotions and special features confidential
  • Tools Used:
  • Teamsite 4.5
  • Hand-coding websites using HTML, CSS and JavaScript
  • Interface Design - Fireworks MX, Photoshop 7, Freehand 10 & Dreamweaver MX
  • Homesite 4.5
  • Conducted appropriate end-user testing
  • Working within a team environment, following and maintaining the specifications, guidelines and standards set by the e-business department
  • Created interactive promotions (trivia/contest w/JSP &Servlets)
  • Developed Weekly/Bi-Monthly Prospect/Subscriber email promotions
  • Generated HTML and dynamic content w/JSP & Servlets, Oracle
  • Worked with Marketing and Creative services to Design/Modify New UI - Channel, Product Development and Consumer Pages

Confidential, Washington, DC

Web Master / SQA Tester

Responsibilities:

  • Managed HUD - REAC intranet and internet sites.
  • Designed and implemented new page templates into the content management system as required
  • Developed custom graphics for new pages
  • Managed, administered and moderated user on-line support service
  • Verify content and formatting in various browsers and platforms for Quality Assurance purposes
  • Worked with technical writers to develop user guide documentation
  • Worked with Business Analysts to gather portal requirements
  • Updated company’s corporate Intranet and Internet Sites
  • Trained personnel in use of file content management system
  • Redesigned internal client sites
  • Writing test plans and test scripts
  • Updating of bug tracking database
  • Verify software products meet requirements
  • Identify software defects
  • Perform in depth analysis of software defects
  • Document defects using bug tracking system
  • Provide feedback to developers regarding product design, implementation and defect
  • Prepare and present summary reports
  • Applications Tested: Opwatch.net
  • HUD-CPD Grant Management Software

Confidential, Fairfax, VA

Web Content Manager / Functional Analyst

Responsibilities:

  • Managed two Web Developers
  • Worked closely with military officials to design and develop solutions to support CIO/G-6 army goal.
  • Lead Art Director of CIO/G-6Agency
  • Wrote proposals and performed web demo presentations to government technical leads
  • Designed and developed user-interfaces with Photoshop 7, Illustrator 10, Dreamweaver MX, Fireworks MX and Flash MX.
  • Performed frequent 508 compliance reports for all internal and external sites
  • Managed an online web database application for the IT Metrics Program
  • Generated monthly reports of production to government officials for contract task order
  • Supported and maintained - (VI Web Portal) Visual Information Portal on (AKO)
  • Created booklets and pamphlets with PageMaker 6.5
  • Developed back-end and front-end applications w/ ColdFusion, HTML, JavaScript, CSS, DHTML
  • Integrated online applications with SQL Server and Access 2000 databases
  • Generated Online Production Reports with Crystal Reports v.8

Confidential, Washington, DC

Web Developer

Responsibilities:

  • Designed framework (processes, standards and policies) for PwC’s client portals and ensuring consistent implementation across multiple business units
  • Created User Interface Designs, Usability and Information Architecture with web design tools: Photoshop, Dreamweaver, Flash, JavaScript, CSS, DHTML
  • Integrated on-line applications with ColdFusion, SQL and Access databases
  • Wrote creative briefs and assisted in composing new business proposals
  • Compressing, editing, streaming media with Cleaner 5,Premiere 5.5 and Real Player (RAM/SMIL)
  • Quality assuring web browser cross-platform and post-integration compatibility
  • Edited Video Clips and with Premiere and AfterEffects
  • Managed development hours and project budgets
  • Created Flash 5 web utilities (Banners, Trailers, 3D eCards, Online Tutorials etc.)
  • Intensive client interaction and relationship management

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