UI/UX Designer Resume Richardson, TX - Hire IT People

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

UI/UX Designer

Responsibilities:

Create storyboards to decide graphics and content to be included in customer portals.
Design screens, graphics, and HTML content using Adobe products.
Create storyboards for internal training videos.
Design wireframes for internal agent portals.
Demonstrate design capabilities through logo creations for different sub - organizations and products.

Confidential, Richardson, TX

Instructional Designer

Responsibilities:

Create online training materials for internal client base.
Provide design insight to other designers on the team.
Collaborate with designers, developers, and project managers to create new and innovative video training courses.
Edit audio and video for training courses.
Record audio and video to be used in training courses.
Provide best practices for recording audio and video to others in the organization.

Confidential, Dallas, TX

Technical Support / Administrative Team Lead

Responsibilities:

Provide technical assistance to fleet management and drivers using our fleet management hardware and software.
Assist internal and external customers in responding to issues and updates.
Collaborate with upper and lower tiers as well as external third party vendors to ensure product functionality.
Establish hierarchy for internal and external requests from team members as well as customers.
Analyze issues and determine patterns of frequency to provide upper tiers and management escalation details.
Document any and all issues and follow up with customer to enhance customer experience.
Provide team a point of contact for issues that need to be escalated to management in as efficient a manner as possible.
Notify team members of upcoming issues or solutions as well as updates on open issues that external customer may face.

Confidential, Edison, NJ

Web Designer/ Graphic Design/IT Support

Responsibilities:

Confidential, New York, NY

Web Designer

Responsibilities:

Confidential, Mt. Arlington, NJ

Multimedia Design Specialist

Responsibilities:

Creation of multimedia-training simulations, banners, and logos using Adobe CS5 and AS3.
Created user flows and navigation for interactive training packages using Adobe Muse.
Set up, maintain, and operate A/V equipment for on location video production environment.
Composite, sync, and add visual effects for video projects.
Design layout for smart conference rooms, including but not limited to designating secure and unsecure network areas.
Design wire maps for secure and unsecure network connections and stations.
Create interactive presentations for wire diagrams and communication channels.