Senior Technical Project Management Resume
SUMMARY
Senior UX/UI Designer with extensive experience designed enterprise level e - commerce websites for shopping and billing, large scale web and mobile communication application, B2B websites, company intranets and micro sites. Created clean, precise browser-compatible HTML/CSS front end coding. Strong background in project management.
TECHNICAL SKILLS
Publishing Adobe InDesign Adobe Acrobat W eb & Multimedia: Adobe Photoshop HTML/HTML5, Adobe Illustrator CSS/CSS3, Adobe Fireworks Adobe Experience Design, Adobe Dreamweaver Adobe Flash
Relevant Technical Skills: JavaScript, JQuery, Microsoft Office (Word, Excel, PowerPoint, Outlook)
PROFESSIONAL EXPERIENCE
Confidential
Senior Technical Project Management
Responsibilities:
- Executed various SMS projects to promote the Digital First initiative and efficiently decreased 15-20% of the calls that would route to the reps
- Worked with Agile development process and Call Center technology personnel to deliver projects within release schedule and performed User Acceptance testing
- Researched and identified problems via call listening, data analyst and usability testing and recommended appropriate solutions
- Collaborated with cross-functional teams and worked closely with business partners and vendors to identify user needs and provided better solutions
Senior UX/UI Designer and Front-End HTML/CSS Coder
Responsibilities:
- Designed lead executing corporate intranet and B2B websites providing project scope, wireframes, comps, production graphics and HTML/CSS coding, collaborating with IT teams, and business groups equaling 100% completion within project time line
- Delivered the branding and graphic development and usability of a Knowledge Management and Communications Intranet Portal (for diverse regional retail and customer facing employees) which reported the savings of $65M in 2011 as well as received the "top 10 corporate
- Translated requirements and wireframes into intuitive, highly functional, and visually stunning digital products across existing and emerging platforms
- Converted wireframes and UX components into semantic HTML pages for better accessibility and search results and decreasing site load time
- Worked in tandem with information architects and content strategist to develop, research, and create layouts and online marketing promotional materials
- Produced overall corporate design concepts, planning, development, and execution of creative design concepts for multi- channel print, online and advertising using Adobe Creative and CMS tools
- Applied brand identity systems, typography, photography, color to create innovative visual solutions that meet business needs including brochures, playbooks, Email, advertising, banners, graphic identity, showcases, branding, presentations and more
- Participated in direct-observation focus groups of end users to ensure designs provided the best possible user experience
- Helped developers solve coding conflicts to assure projects develop smoothly and efficiently
Confidential
Graphic Artist
Responsibilities:
- Built solutions for interactive web and computer based training and interfaced with writers and project leaders in co-coordinating projects including education programs, banking products and more. Used HTML and Dreamweaver to create and design websites for a variety of customers, executable across a wide range of media.
Confidential
Web Multimedia Developer
Responsibilities:
- Worked as Web Developer and graphic artist in the Center for Distributed Learning, which assisted numerous departments on campus in building and managing websites, including web based CBT (Computer Basic Training).