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Ux Designer/researcher Resume

PROFESSIONAL EXPERIENCE

UX Designer/Researcher

Confidential

Responsibilities:

  • Collaborated with the CTO and product manager to help develop UX strategies to engage and retain users
  • Worked closely with web analytics (GoogleAnalytics) and user analytics (Hotjar) to propose A/B tests and design hypotheses
  • Provided recommendations and designs to improve usability and efficiency for new admin tools and processes, based on analysis of contextual inquiries and user testing sessions
  • Created interactive prototypes using Axure and Proto.io to communicate user flows and functionality for products such as Android APKs and admin tools

UX Designer

Confidential

Responsibilities:

  • Collaborated with product managers to gather user requirements through contextual inquiries and user interviews
  • Conducted tasks analyses to come up with the most efficient user flows and interactions to complex tasks for enterprise and admin tools
  • Introduced and conducted user testing sessions as a regular part of the product design process
  • Created Axure prototypes in preparation for user testing sessions and presentations for stakeholders

UX Designer

Confidential

Responsibilities:

  • Worked in the Pilots and Incubations team using Lean UX to research, design and test product concepts
  • Collected user feedback through guerilla interviews and testing on products such as Android apps and web applications
  • Responsible for the creation and preparation of Axure prototypes for remote and in person moderated user tests
  • Provided stakeholders with reports that included findings, recommendations and mockups after each round of user testing

UI/UX Designer

Confidential

Responsibilities:

  • Collaborated with Tech and Marketing, to be the advocate for the end user and introduced user centered design methods into the company
  • Responsible for creating wireframes and user flows for the company's eCommerce website, student enrollment flows and business tools
  • Conducted user research through surveys and interviews to collect feedback on improving customer experience and learning experience on various online course platforms
  • Summarized user testing sessions from tools such as usertesting.com to validate designs and provide recommendations for next iterations of designs

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