SUMMARY

• Meticulous individual with 12+ years of work Experience in various industries, with 5+ years’ experience in IT environment and 2+ years RPA process implementation using Automation Anywhere with primary skill on the Analysis, Design, Development, Implementing and Testing applications.
• Experience in Design and Development of Robotic Process Automation (RPA) technology in Agile - Scrum Environment.
• Proficient Experience in Automation Anywhere products like Automation Anywhere Enterprise Client , Automation Anywhere Control Room , Task Bots , Meta Bots & knowledge on IQ Bots.
• Expertise in dealing with Automation Anywhere spreadsheet manipulation, database navigation, handling basic automation scenarios.
• Implemented features of automation tools like OCR, Web Recorder for existing robots and reduced the time of Task development using Automation Anywhere.
• Expertise on commands (Insert Keystrokes, if loop, Files/Folders, Manage Window Controls, FTP, Database, Excel, Variable Operations)
• Experience in using Workflow Designer for creating flow diagrams to show graphical representation of conditional logic.
• Implemented Report Designer with commands like Task run, Workflow run, Task timeline, Workflow timeline and ROI.
• Expertise in implementing Triggers to run a task in response to Triggers like Window Trigger, File Trigger, Folder Trigger, Performance Trigger.
• Expertise in using Normal Filters, Group by Window Filters and Visualize Filters.
• Used Task Properties and implemented Task Priority, Repeat, Speed, Notification, Hotkeys, security and Add schedule.
• Experience in Template commands like Auto Shutdown, Auto Restart, Auto Logoff, Automate Data Backups, Automate File operations, Auto run Disk Cleaner, Internet cleanup, Super Tasks etc.
• Debugging and identifying the errors using error handlers by inserting Break Points, Step Over and Snap point.
• Created reusable automation framework with Meta Bots and reusable libraries with data externalization for RPA implementation.
• Involved in developing the process by automating different Environments like Web, SAP, and CITRIX.
• Worked with mainframe, windows base application and surface automation.
• Comprehensive exposure in project delivery management and the Development Life Cycle including design of the workflow Plans.
• Hands on experience in installing, configuring, managing, upgrading, migrating, monitoring, and troubleshooting SQL Server 2000/2005/2008 R 2/2012/2014.
• Expertise in developing reports, packages, and cubes in SQL Server.
• Extensive knowledge and experience in dealing with Relational Database Management Systems, including Normalization, Stored Procedures, Constraints, Querying, Joins, Keys, Indexes, Data Import/Export, CTE, Triggers, cursors.

TECHNICAL SKILLS

Robotic Process Automation: Automation Anywhere (v11.X, v10.X)

Databases: SQL server 2000/2005/2008 R2/2012/2014, MS Access

Operating Systems: Windows Server 2014 and 2012.

Test Management: JIRA, Team Foundation Server (TFS), MS Project.

Tools: MS Office, Visio, MS Project, Requisite Pro, Rally, Balsamiq

Testing Tools: Quick Test Professional (QTP), SOAP UI and iMacros

Methodology: Agile - scrum, Kanban, Rational Unified Process (RUP) and Waterfall

Desktop Applications: Citrix (XenApp, XenDesktop), VMware Horizon

Languages: C, SQL, PL/SQL, T-SQL, .NET, C#

PROFESSIONAL EXPERIENCE

Confidential, Dayton, Ohio

RPA Developer (Automation Anywhere)

Responsibilities:

• Involved in SDLC Requirements gathering, Analysis , Design , Development and Testing of application developed using Agile Methodology .
• Participated in Business SME work sessions and identified the scope of feasibility for RPA.
• Developed scalable and efficient process automations and reusable components that can be leveraged across different lines of businesses.
• Developed robotic bots using Automation Anywhere to automate manual , repetitive , rule based and high-volume processes.
• Extensively used commands like Keystrokes, Mouse clicks, Open program/files, Files/Folders, Window actions, Log to File, Loops, Delay and Interactive.
• Designing the workflow documents and allocating the objects to automation developers.
• Automating user actions using Browser , PDF , MS Excel , MS Word and other windows applications performed through interactions with thick clients.
• Designed different workflows to run several tasks using Workflow designer in automation anywhere.
• Connected to different clients using client manager of Automation Anywhere Server Management.
• Implemented Templets for Data Backups, File Operations, FTP tasks, Disk Cleaner and Super tasks.
• Used trigger actions like File Trigger and Folder Trigger.
• Extracted data from Web applications, Windows Applications, PDF, Images and Web pages, exported the output data to Database using database commands.
• Used Run Script command to run VB Scripts and Java Scripts by passing parameters at run time and specifying the return value.
• Developed MetaBots using automation anywhere to work like automation building blocks at different stages like front end, back end, API level and Image recognition.
• Used Microsoft Office, including the ability to read Excel macros to translate them to RPA solutions and/or integrations.
• Debugging the workflow/tasks, finding the bugs using error handlers and fixing them in minimal time.
• Used Filters (Normal Filter, Group by Window Filter, Visualize Filter) for quick error identification and debugging .
• Analyzing and troubleshooting of bots by implementing Error Handling command features such as Snap shot and Log Data into a file.

Environment: Automation Anywhere (v11.3.2.1), HTML, SQL Server 2012, SharePoint Server 2010, XML, MS Excel, C#.Net, Visual source safe, Windows Server 2008, TFS 2008.

Confidential, Richardson, TX

RPA Developer (Automation Anywhere)

Responsibilities:

• Automated various workflows in the Automation Anywhere for web-based application.
• Good knowledge of working with PDF command through Automation Anywhere .
• Good Experience in various recorders like Smart, Screen and Web Recorder. And, in the usage of Get Attribute activity for retrieving the value of UI Elements attribute, use Click Text and Click Image for unrecognized elements using OCR .
• Created several processes using Automation Anywhere , which included both unattended and attended .
• Hands on experience with Error Handling by using exceptional tasks and good knowledge of debugging the tasks.
• Extensively used Selenium Automation Testing (Selenium) while developing the web applications and for testing the browsers.
• Used Automation Anywhere Control Room for deployment, monitoring, and management of Robots automation activity.
• Successfully created connection between the Database and the automation tool such that the data can be easily acquired by it using connection string.
• Implemented E-mail automation through SMTP, POP3, Exchange, IMAP and outlook based on the requirement.
• Work with business and technology teams to analyze business processes, identify automation opportunities, and assess automation feasibility.
• Developed and designed a few Scrum and Agile methodologies within our project.
• Experience in working with Database, Excel, PDF, String, Object Cloning, Key Strokes, Web Recorder, Files and Folders operations, Error Handlers, SOAP, XML commands in Automation Anywhere.
• Expertise in building Automation Anywhere Tasks and Metabots and operations using CSV features for various Business applications as per the business requirement.
• Defined RPA automation strategy for process involving mainframes, web service calls and web applications implemented.
• Worked on different Licenses in Automation Anywhere, like Development Client License, Run Client License, Control Room License.
• Involved in the designing solutions utilizing RPA (Robotic Process Automation) software, maintained technical responsibility for project delivery as the technical resource on a project.

Environment: Automation Anywhere 10.5, Microsoft Azure, SQL server, ASP.Net, .Net, Microsoft Excel 2016, Microsoft Word 2016, Agile Scrum (Jira), CSS, XML.

Confidential, Irving, TX

RPA Developer (Automation Anywhere)

Responsibilities:

• Design , Develop , deploy end to end manual process with automated bots using Automation Anywhere .
• Created generic bots which can be reusable without any complex coding.
• Design solution, Implemented AA commands effectively to get data from excel and updating the spreadsheet as well. Extracted web application data using OCR (Abbyy) from printed material.
• Involved in designing solutions utilizing RPA (Robotic Process Automation) tool, maintain technical responsibility for project delivery as the technical resource on a project.
• Worked with the Business Analysts in identifying and defining the requirements.
• Participated online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients.
• Extensively worked on debugging application for fixing bugs and Production support.
• Created Bots on Email validation as it reads the email if the subject line matches and checks the form of email address and if it is valid contact from contact list file then downloads the attachments.
• Performed task scheduling using Automation Anywhere Control room.
• Worked on Process Image comparison using Image recognition command. Automated tasks using web recorder and Scheduled tasks.
• Worked with log file to handle the errors. Identifying and debugging the errors using Error Handlers .
• Work with the Project Managers and Business Analysts to develop high level project plans for implementing projects effectively and delivering them in time.
• Baseline understanding in the areas of technology (programming in SQL, .NET and HTML)

Confidential, Rensselaer, NY

Business Analyst

Responsibilities:

• Collaborated with the business portfolio leadership to understand their strategic vision and acted as their advocate within the IT organization for their business requirements.
• Worked alongside with the PM in developing the scope and vision documents that defined the primary goals, objectives, and scope of the project.
• Obtained Business requirements in the form of user stories from users, stakeholders and Subject Matter Expert’s using JAD sessions, brainstorming sessions, focus groups and personal interviews to get a better understanding of the client’s business process.
• Coordinating with external entities, internal teams and DEV IT staff for further clarification by scheduling meeting when necessary.
• Analyzed the As-Is and To-Be state of the project and performed Gap analysis, impact analysis and SWOT analysis.
• Involved in gathering the requirements that were critical to the business process flow and using those requirements for the Business Requirements Document (BRD).
• Authored and reviewed all documentation pertaining to the Software Development Life Cycle (SDLC) for the regulated industry.
• Assist the project managers to document, update, and assist with project plan development to meet the project requirements.
• Actively participated in daily Agile scrum meetings contributing insight into discussions spanning application and Interface design, data migration, data cleansing and application testing and deployment.
• Conduct sprint planning and sprint retrospective meetings, assist the project manager with product backlog, maintain the sprint backlog, help the team to resolve impediments.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP.
• Created As-Is documents, Cross-Functional flow, High-Level process flow, Context diagrams, System Diagrams, Entity Relationship diagrams, Data dictionary and Data Mapping to represent the current business process, identify the interfaces and the data flow of the system.
• Performed Change management by handling change requests and performing change impact analysis and getting the approval from the Change Control Board (CCB) to make the appropriate changes.
• Working with Development and QA teams to design and develop test plan, test cases to perform User Acceptance Testing (UAT).
• Facilitating and tracking project progress from request to full implementation utilizing SharePoint, ensuring all business requirements were met for all assigned projects.
• Performing other duties as assigned by the Project Sponsors, Project Manager and IT Lead.

Confidential, Basking Ridge, New Jersey

Business Analyst

Responsibilities:

• Performed SWOT and Gap analysis for the new functionality requirements
• Worked with HIPPA rules and regulations to draft business rules and claim processes.
• Interacted with the client and the Technical Team for requirement gathering and translation of Business Requirements to Technical specifications.
• Conducted JAD sessions.
• Identified and documented the dependencies between the business processes.
• Documented the Use Cases and prepared the Use Case, Activity, Sequence diagrams and Logical views using MS Visio, MS Office and Rational Rose for a clear understanding of the requirements by the development team.
• Data modeling using UML.
• Create and maintain Use Cases, visual models, including activity diagrams, logical Business process models, and sequence diagrams using UML.
• Well versed with HIPAA, claim adjustments, claim processing from point of entry to finalizing, claim review, identifying claims processing problems, their source and providing alternative solutions using best practice model and principles.
• Documented all the aspects of Systems validation lifecycle in accordance with the FDA regulations, including Validation Plan and Protocol, Installation Qualification (IQ) Specifications, Operation Qualification (OQ) Specifications, Performance Qualification (PQ) Specification.
• Involved in preparing project plans and identifying major milestones for each stage as per the SDLC model (RUP Methodology).
• Implemented the HIPAA privacy and security regulations to enhance the capabilities of the systems to process new products.
• Used MS Project for various planning and budgeting activities.