SUMMARY

• Having 10 years of Experience in TrackWise, on Analysis, Configuration Design, Development, Upgrade, Integration, Maintenance, Testing of Enterprise Quality Management Software (TrackWise by Sparta Systems)
• Experience working in Trackwise webservice (Trackwise Outbound webservice and Trackwise Inbound webservice), an EQMS software and in developing web services to connect to other systems.
• Proven Experience in implementing defect management using HPQC, Bugzilla, JIRA for integrating/ tracking/ following up the defects
• Manage deliverables at each phase of the project URS, FRS, SDS, Test Plan, IQ, OQ PQ Documents, Traceability Matrix, UAT
• Designed and developed the Deviation, Change Control, CAPA, Audit, Complaint, Service Order management in TrackWise for a various US Pharmaceutical and Health Care major
• Good experience in HP Quality center for maintaining test scripts, execution, validation and managing various design and support documents
• Experience in configuring Workflow s, Business Process and Migration of Configuration
• Proficient in TrackWise Utilities including Web - Admin, Migrator, PR Import, Person Import, selection value Import
• Experience in developing customized Crystal reports (single, Multiple, Trending reports) for TrackWise.
• Query / Coordinator development (DeskTop, WebAdmin, Dynamic, Triggers..) (moderate to advanced complexity) Experience working in all the phases of Software Development Life Cycle using Agile and Scrum methodologies.
• Excellent problem solving and analytical skills; Passionate and creative by nature.
• Possesses good written, verbal communication skills and strong interpersonal skills.
• Enthusiastic to learn emerging technologies and fast adaptable to new platforms.
• Ability to work independently, handles multiple tasks with minimum supervision and also a great team player.

TECHNICAL SKILLS

• TrackWise, TrackWise Analytics, Crystal Reports, Reltio, Windows, Unix\Linux, Eclipse, Visual Studio, Oracle 11gSQL Server, MySQL, SVN, TFS, WebLogic, Tomcat, Hudson, Selenium, Tableau and Terracotta Developer Console.
• Java, SOAP Web service, Spring, Hibernate, SQL, HTML5, CSS3, JavaScript, xml, ant, and shell scripting.

PROFESSIONAL EXPERIENCE

Confidential

QMS - TrackWise Developer

Responsibilities:

• Interaction with customer to build strategy for development and to meet customer’s requirement.
• Involved in discussion with various user groups/Functional team, to identify the specific requirements of each business.
• Co-Ordination with the offshore team model for the Implementation.
• New configuration design based on existing system.
• Configuration Form design.
• TrackWise Configuration/Workflow development to match the requirements as per Business guidelines.
• Configuration migration from Test to validation and finally to production system using configuration Migrator.
• PR, Person and selection values is imported using PR import utility, Person import and selection value import utility tool.
• Designed Java tool which export PR, attachments and grid value from source system and save it as CSV file which is later on imported in target system using import utility.
• We faced many challenges (explained above in description part) during development and solved it.
• Effective Handling & Configuration of TrackWise Software utilities like Co-Ordinator Services.
• Test Case generation, Change Controls process to deploy the Configuration done & tested.
• Handling performance issue by increasing cache size of java utility tool, running 3 or 4 parallel import utility tool for a particular record type to save time, increased tmp tablespace of target DB where import utility is supposed to run.
• Maintenance of the Application and deployment of new Workflows, post Go-live.
• Periodic Configuration releases/changes, to the production application.
• Changes in crystal reports as per new system and DB.

Confidential

QMS - TrackWise Developer.

Responsibilities:

• Requirement Analysis, Design, Develop Complaint Handling and Adverse Event Reporting Workflow.
• Design, Configure, implement TrackWise to adherence to complaint handling system
• Involved in discussion with various user groups/Functional team, to identify the specific requirements of each business
• TrackWise Configuration/Workflow development to match the requirements as per Business guidelines.
• Co-Ordination with the On-site, Offshore team model for the Implementation.
• Team Management for the different phases of the Software Implementation.
• Data/Workflow Designs, Crystal Reports Design for custom reports.
• Test Case generation, Change Controls process to deploy the Configuration done & tested.
• Effective Handling & Configuration of TrackWise Software utilities like Co-Ordinator Services, PR Import Utility, WebAdmin, Team Access.
• Migration of the Configuration through TrackWise Configuration Migrator.
• Maintenance of the Application and deployment of new Workflows, post Go-live.
• Periodic Configuration releases/changes, to the production application.

Confidential, Princeton, NJ

Programmer Analyst

Responsibilities:

• Completed the TrackWise courses which included the TrackWise software s introduction, fundamentalsConfiguration, administration, installation and migration at intermediate levels.
• Performed the installation, configuration and Migration of the TrackWise Software in different environments.
• Created a TrackWise schema and generated the record type, data fields, dependent fields, states, activities, layout and configuration form for CTP.
• Designed the workflow of the Inventory Tracking Project by converting the customer s requirements using Visio.
• Installed TrackWise, Administrator, Analytics, ETL, various databases utilities
• Migrated the Inventory Tracking Project from the development to validation environment and then to production Environment.
• Involved in the advanced TrackWise operations like creating the Virtual Group Categories, enabling Batch Editsetting up the Notification Class and configuration of the environment files.
• Configured the Coordinator for querying or performing different actions automatically.
• Constructed the excel reports and various chart reports for the deviation project using TrackWise Analytics by utilizing various features of Analytics like grouping, filtering, style sheets and joins.
• Finished the Crystal Reports Design for TrackWise and TrackWise QualityView (Reporting tool) courses successfully.
• Built reports to view audit trail history, recent changes in a record and parent child relationship using sub reports.
• Shaped a report based on multiple records, added data tables and linked the tables for a TrackWise report.
• Implemented the TrackWise Inbound Web Services & communicated to the TrackWise systems by creatingupdating a data, fetching the files, auto creating rules, deleting & inactivating login accounts through a java client.
• Enabled the External system link and created data fields to capture external system data using Quality Connect.
• Managed the offshore team to integrate an ERP system called SAP to the TrackWise system using the Outbound Web Services.
• Helped the offshore team in sending the data (XML, JSON) from ERP systems to the TrackWise system using the Transfer, Search and Populate features in the TrackWise Web Administrator.
• Completed Reltio (MDM software) Basic Concepts and Configuration Course successfully.