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Salesforce Application Architect Resume

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Iriving, TX

SUMMARY

  • Having 20 years of experience in IT industry and Worked as Lead Solution Architect, Ecommerce Architect, SalesForce Technical Architect, Apttus Architect and WebSphere Architect in Confidential & Confidential .
  • 15 years of experience as WebSphere Architect
  • 5 years of Experience in Salesforce Architect and Development.
  • 5 years of experience in Apttus CPQ, CLM
  • 3 Years of experience in SalesForce Lightning
  • Extensive experience in Territory Management.
  • Extensive Experience in Wave Analytics
  • Extensive experience in Demandware and Commerce Cloud
  • 9 Years of experience in WebSphere Commerce
  • Working as Senior Technical Architect (Application Architect and Infrastructure Architect)
  • Extensive experience in SalesCloud, Service Cloud, Marketing Cloud
  • Extensive Experience in Heroku and Salesforce integration.
  • Extensive Experience in designing of UI look and feel of SalesForce Portal using Lightning Component and VisualForce.
  • Extensive experience of object definitions, application roles, security, and other process modeling of SalesForce
  • Extensive Experience in Sales Cloud, Service Cloud, Community Cloud, and AppExchange/App cloud application integration
  • Working on Integration of java based application and .net application using Salesforce Canvas with SalesForce Portal
  • Worked on Salesforce integration with Cloud Craze
  • Working on Integration of Salesforce with Microsoft Azure
  • Call center integration experience with Salesforce.
  • Extensive Experience in SalesForce CRM with end to end implementation experience.
  • SalesForce.com integration experience, worked on many integration tool like canvas, Api integration
  • Extensive experience in programming using SalesForce SFDC, Force.com, Java, JavaScript, and XML and developed many CRM solutions.
  • Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of SalesForce.com from scratch.
  • Extensive knowledge of VisualForce, Salesforce configurations, Apex classes, APEX Web services (SOAP and REST), API, Workflow Alerts and Actions, and Approval Workflow, AppExchange deployment and Single Sign on.
  • Extensive experience in Lightning.
  • Experience in the enablement of web security infrastructure into an application’s design.
  • Experience with installing, upgrading, and configuring ISAM/Security Access Manager/WebSEAL version 6.x, ISAM 7 - 9, Tivoli Federated Identity Manager 6.1/6.2

    Experience with Single Sign On, various authentication mechanisms and authorization schemas.

  • Experience with administering the ISAM/Security Access Manager /WebSEAL tool, create objects, policies, junctions, adding identity attributes, fine tuning the configuration for best response time.
  • Experience with SAML1.1, SAML2.0, OpenID Connect and OAuth v2 specifications

    Experience in troubleshooting access issues in Web Application

  • Working knowledge of protocol analyzer, Fiddler, JavaScript, JAVA, JSON, Python, PERL/CURL, XML, SOAP, WS-Security
  • Working knowledge of LDAP SUN Directory or IBM Directory Server, WebSphere Application Server, IIS, IBM HTTP Server.
  • Working knowledge of Unix/Linux Environments, AIX, Solaris, RedHat.
  • Working on WebSEAL 6.11 to ISAM 9 application migrations
  • Working on new application federations in TFIM and ISAM
  • Involved in operational support for ISAM 9, Tivoli Access Manager and WebSeal 6.11
  • Working knowledge of systems management tools and practices for application monitoring.
  • Experience with Nokia VitalSuite platform
  • Experience in integration and deployment experience of software solutions like VitalSuite
  • Experience in supporting software solutions (preferably VitalSuite)
  • Experience working with Microsoft Active Directory and Microsoft DNS
  • Experience with Disaster recovery solutions and architecture including node level backup and restore (Vitalsuite preferably)
  • Experience in DNS/DHCP/ENUM, IPv4, IPv6
  • Extensive Experience in Ecommerce experience
  • Extensive Experience in SVN, Git, or CVS
  • Experience in Task Runners
  • Experience in Grunt
  • Extensive Experience in responsive design and development experience
  • Extensive Experience in SCSS
  • Extensive Experience in JavaScript Frameworks such as JQuery, Node, Angular
  • Extensive Experience in MVVC, CommonJS and JavaScript
  • Experience on basis understanding of Web development with XML
  • Experience in Networking knowledge with TCP/IP,
  • Experience in Database Management experience of at least 2-3 years with MSSQL
  • Experience with various operating system such as Linux, Solaris, and Windows
  • Experience in scripting
  • Experience resolving federation challenges
  • Proficient in MS office tools (MS Word, Excel, Power Point, Outlook, SharePoint)
  • Extensive experience with SFDC Sales Cloud and Service Cloud including application design, architecture and development using Salesforce.com
  • Strong SFDC knowledge and Integration components for SFDC (for example, SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders and ETL Tools, Databases, SOQL queries
  • Strong technical experience with advanced structured programming - APEX, Force.com, .Net, Java, SOA/
  • Extensive experience of RDBMS concepts and structures, knowledge of SQL, structured system analysis and design patterns
  • Extensive experience in complex ETL and data migration practices and has performed multiple complex data migrations to SFDC
  • Extensive Experience in Heroku and Salesforce integration.
  • Extensive Experience in designing of UI look and feel of SalesForce Portal using Lightning Component and VisualForce.
  • Extensive experience of object definitions, application roles, security, and other process modeling of SalesForce
  • Extensive Experience in Sales Cloud, Service Cloud, Community Cloud, and AppExchange/App cloud application integration
  • Working on Integration of java based application and .net application using Salesforce Canvas with SalesForce Portal
  • Worked on Salesforce integration with Cloud Craze
  • Working on Integration of Salesforce with Microsoft Azure
  • Call center integration experience with Salesforce.
  • Extensive Experience in SalesForce CRM with end to end implementation experience.
  • SalesForce.com integration experience, worked on many integration tool like canvas, Api integration
  • Extensive experience in programming using SalesForce SFDC, Force.com, Java, JavaScript, and XML and developed many CRM solutions.
  • Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of SalesForce.com from scratch.
  • Extensive knowledge of VisualForce, Salesforce configurations, Apex classes, APEX Web services (SOAP and REST), API,Workflow Alerts and Actions, and Approval Workflow, AppExchange deployment and Single Sign on.
  • Deliver multiple CRM solution end to end with Salesforce.
  • Worked on Banking, Finance, healthcare, retail, manufacturing domain
  • Experience in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
  • Experience in implementation & Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Visualforce Pages, Custom Tabs, Custom Objects, Analytic Snapshots and Dashboards.
  • Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
  • Hands on experience in Salesforce.com Development by developing the presentation layer in Visualforce and business logic in the Apex by creating/using the Classes, Standard Controllers, Custom Controllers, Controller Extensions, and WebServices API.
  • Extensive experience on working with custom objects, custom fields, Pick-list, page layouts, Workflow Alerts and Actions, Approval Process, Validation Rules, custom Tabs, custom reports, report folders, report extractions to various formats.
  • Expertise in maintaining the Functional areas of Data Management, Forecasting, Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
  • Good experience with Visualforce, SOSL, SOQL, WSDL, Web Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visualforce (Page, Component & Controllers) web Services API and custom user interfaces using HTML.
  • Hands on experience in developing and configuring Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.
  • Expertise in developing UI Components using Visualforce Pages, Visualforce components, Apex Controllers, HTML, DHTML, Java Script and CSS.
  • Sound Knowledge on SOQL and SOSL for Querying and Searching Data for Force.com platform.
  • Experience in integration of Salesforce.com Applications with Other applications with an emphasis of the Web Services/XML.
  • Good Administration experience on CRM Applications like Data Exports & Imports, Application Support, Security Administration, Maintenance, and User & Security Management.
  • Extensive experience in developing enterprise applications using Java and J2EE technologies such as JSP, Servlets, Tiles, Struts, Spring, XML, XSL, HTML, JavaScript, JDBC and CSS.
  • Hands on Experience in database development using SQL/PL-SQL in MySql, DB2, Oracle.
  • Extensive experience of automating complex business processes using declarative features such as workflows, approval process, dynamic approval process, sharing rules and validation rules.
  • Experience in B2C, B2B and Extended Sites business models in WebSphere Commerce.
  • Experience in Catalog, Member, Order and Trading Subsystems of WebSphere Commerce Server V6.0, 7.0
  • Experience in Management Center, Accelerator, WCS Admin Console, Org Admin Console
  • Experience in Data Load like IDRESGEN & MASS LOAD and also new Dataload in WCS7
  • Leading large cross functional teams of client and company to successfully deliver eCommerce projects.
  • Created eCommerce Center of Excellence and Practice Competencies in Whirlpool.
  • Providing architectural oversight for new implementation projects and support client's digital transformation program
  • Adoption of best-in-class practices and standards for development, support, quality control and documentation
  • Providing excellent eCommerce and digital transformation thought leadership and content writing for Blogs, Case Studies and White Papers.
  • Writing detailed Proposals, Statement of Work (SOW), and Implementation plans
  • Managing large group of eCommerce developers, Technical Leads and Architects.
  • Creating re-usable repositories and frameworks to accelerate delivery
  • Interaction with vendors for eCommerce project implementation
  • Arranging training programs for various practice.
  • Extensive experience in building enterprise applications and implementing eCommerce applications for B2B and B2C clients.
  • Experience in new full-lifecycle implementations of projects using Hybris, IBM WebSphere Commerce
  • Experience implementing all modules of eCommerce(Product Information, Content Management, Order Management, Pricing and Promotions in both B2B, B2B, B2B2C environments.
  • Experienced in architecting JEE based applications using Spring/OSGi, Hibernate, JMS, REST, SOA, ESB and SSO technologies.
  • Extensive implementation knowledge of Software Design Patterns & multi-threaded Asynchronous Programming Models
  • Experience with various code management and continuous integration tools: Maven, Jenkins, Bamboo
  • Experience with complete application development life-cycle including requirements gathering, analysis and design, development, integration, testing, deployment, maintenance and support.
  • Experience in driving development using Agile/Scrum processes
  • Ability to drive complex estimates that take one or more projects into account and to effectively communicate risks and dependencies to client.
  • Manage multiple tasks and projects in a very dynamic environment
  • Possess good organizational, interpersonal and communication skills
  • Extensive Experience in building BPEL processes in WPS
  • Extensive experience in clearcase and clearquest
  • 15 years of Experience in WebSphere Administration
  • Extensive Experience in Sametime, Connections and ICC.
  • Experience with Domino, Lotus script, formula language and Domino Administrative
  • Extensive Experience with UML
  • Working on Single Sign of Salesforce portal and other application using Siteminder and Microsoft Azure
  • Good experience configuring FIM on SAM 9 appliances.
  • Extensive experience in deploying Tivoli Federated Identity Manager and configuring Identity and Service federations with the latest version 9.
  • Worked on creation of Customer Portal and integration of Portal with Order navigator
  • Integration of Salesforce and Heroku
  • Build java, j2ee based application and hosted on Heroku.
  • Experts in Heroku administration and development of application based on heroku.
  • Expertise with front - end development ( JavaScript, JSP, JSON)
  • Working as Solr SME.
  • Worked on SOLR Repeater and SOLR REST API
  • Worked on creation of cluster of WebSphere Commerce and Solr
  • Experience of WCS Commerce Composer and Composer Widget
  • Working as Infrastructure Architect
  • Working as SOA and J2ee Architect
  • Working as Tivoli Access Manager, Tivoli Federated Identity Manager, Tivoli Directory Server, Oracle Identity Management and WebSeal Architect.
  • Experience of Web Access Management platforms, including Web Access Proxy Servers, Policy Servers, Session Management Servers, Federation token engines, and Single Sign-On systems.
  • Experience in developing custom adapters, workflows and identity mappings.

    Experience in tuning and performance of the IAM runtimes.

  • Working as Interwoven Teamsite Architect
  • Working as Performance Architect
  • Involved in Pre-Sales and providing Solution design
  • Involved in RFI/RFQ/RFP
  • Good experience in WebSphere Portal 7, 8.
  • Working as Performance and Scalability Architect
  • Worked as Senior Solution Architect and Technology Manager in IBM
  • Handled 8 big Global Accounts as Technical Service Manager and Architect
  • Working as Middleware Architect
  • Working as Portal, TAM, TFIM Architect
  • Working as Sr. Infrastructure Specialist.
  • Expertise in WebSphere Commerce Server admin and development
  • Expertise in different WCS store Models(B2B, B2C, Supply Chain and Demand Chain) models.
  • Experience in developing B2B e-commerce application using Websphere Commerce v6.0
  • Expertise in Order Management and Catalog Management Subsystem.
  • Expertise in Oracle Enterprise Single Sign-On technology, Oracle Virtual Directory
  • Good Experience in BPM, BPEL, Business Process and Business Process Choreographer
  • Good Experience in Telecom Domain.(working for Airtel, Vodafone,Idea)
  • Having 8 years of experience in all middleware technologies like IBM Websphere, Weblogic, MQ, WebSphere Portal, Websphere ESB, Websphere Process server, Web content Management,
  • Having good experience in designing and development of Ecommerce Solutions.
  • Expertise in following area of Ecommerce solutions - Product Management, Catalog Management, Management Center, Search optimization, Multivariate Testing
  • Having good experience in Content Management - IBM Content Manager, Aptrix, Vignette, IBM WWCM
  • Experience in solution Architecture and design skills for Client-Server and Web Applications.
  • Working as Middleware Architect
  • Experience in Performance tuning of Production, UAT and Dev Environment
  • Experience in all portal technologies like IBM WebSphere portal, Weblogic portal, Lifray Portal.
  • Experience of working in Datacenter
  • Onsite Experience of USA, UK and Australia.
  • Expertise in effort estimation and costing of the project
  • Expertise in Agile Methodology
  • Experience in ABAP programming
  • More Than 10 Years of experience in diversified fields of Application Software Development Using Sun-Java.
  • Experience in designing rational databases.
  • Excellent knowledge on J2EE specification.
  • Expertise in Interwoven Teamsite OpenDeploy, MetaTagger, Workflow Modeler, Workflow Builder
  • Knowledge of Web 2.0, AJAX, Design patterns, Enterprise libraries, Struts JSF, Hibernate, Spring.
  • Having good experience in RUP and UML(IBM Rational Rose)
  • Expertise in Portlet development using JSR 168 and JSR 286.
  • Expertise in WebSphere ESB, WebSphere Integration Developer
  • Expertise in Installing & Configuring IBM WebSphere Application Server 6
  • Expertise in Installing & Configuring IBM WebSphere Network Deployment Server 6
  • Expertise in Installing & Configuring IBM WebSphere Portal Server 6
  • Expertise in Administering & Performance Tuning IBM WebSphere 6
  • Expertise in installing and enabling the LDAP security in WebSphere 6
  • Expertise in configuring Single Sign On with WebSphere Application Server
  • Expertise in creating, deleting, managing clusters, nodes in WAS 6
  • Expertise in IBM HTTP Server 2.0.47.1
  • Experience in Install & configure Load Runner/performAssure/HostMonitor/Tivoli tools
  • Experience in analyzing the log files using Log Analyzer
  • Expertise in monitoring WebSphere using performAssure and Host Monitor tool
  • Expertise in deploying applications in Dev/QA/Stress and Production environments
  • Experience in performance monitoring using Load Runner, performAssure and Tivoli Tools
  • Expertise in providing Scalability and High availability solutions using WebSphere
  • Experience in performing backup and recovery of WebSphere Application Server
  • Expertise in providing 24X7 on call weekend and after office hours support
  • More Than 4 Years of experience in diversified fields of Application Software Development Using Microsoft Technologies.
  • Administration-Extensive knowledge of WAS5, WAS6, WSAD5.1, RAD6, MQ Series, IIS (4.0), Iplanet Application Server, Weblogic Server 8.1, JRUN (3.0) and WebSphere portal 6, IBM content Manager, Rational Application Developer 6.
  • Web development -HTML/CSS, JavaScript, JSP, Servlet, Aptrix and ASP, AJAX, Web 2.0, EJB
  • Client/Server Development -Developed several large SQL-driven database systems (VB/MS-SQL Server /ODBC, Java/M-Sql / MS-Sql Server / Jdbc).
  • Experience in ORACLE Directory Server 11g and IBM Tivoli/Security Directory Server v6.x
  • Experience in Red Hat Directory Server v10.x
  • Experience with setting up LDAP replication agreements.
  • Experience with userPassword encryption settings. Configuration of multi-tier password policies.
  • Experience with system monitoring tools such as HP, Wily
  • Experience with LDAP command line tools.
  • Experience with LDAP performance test tools like SLAMD.
  • Experience with directory browser software like Softerra LDAP admin.
  • Experience with IBM Tivoli LDAP reporting tools.
  • Experience with Active Directory like AD and ADLDS.
  • Experience with integrating various LDAP client applications.
  • Monitor services and run-time components, maintaining high performance and availability.
  • Extensive Experience with operational and development teams to assist with troubleshooting activities
  • Experience in Directory backup and restore and involved in troubleshooting of LDAP issues
  • Experience in Problem Management, Analyze root cause and resolve problems

    Experience in Modify and Delete ACL’s, Users, Roles, Schemas and Replication Agreements and Regenerate Indexes.

  • Experience in Unix, Linux, Solaris.
  • Experience in Unix Scripts to generate UAL as part of Audit requests
  • Worked with different Project team members and Business owners to implement project end to end
  • Maintain and renewal of all LDAP SSL certificates.
  • Involved in Testing and production deployment.

TECHNICAL SKILLS

Operating Systems: Window95/98, Windows NT, UNIX and Linux, VMWare

Languages: Java, C, C++, Vb 6.0, Spring, Hibernate

Technologies: JSP, Servlet, JDBC, HTML, ASP, XML, Rational Rose, EJB 2.0, UML, MQ series, Aptrix, MQSeries Administration,jsr168 and Jsr286, JSR170, Web 2.0,Portlet, SalesForce, Heroku

Application Servers: Iplanet Application Server 6.5, IIS (5.0) and JRUN 3.0, Weblogic 8,9,10, WebSphere Application Server 5, 6,7 WebSphere Portal 5.1, 5.0.0.2, 6,6.1, tomcat, apache, Websphere Enterprise Server Bus, WebSphere process server, WebSphere Commerce Server 7,8 WebSphere Portal server, Solr Search Engine

Tools: Dreamweaver, Jbuilder, Eclipse, XMLSPY, FileZila, Putty, Toad, WebSphere Studio 5, Portal toolkit, Rational application developer 6.1, WebSphere portlet factory

Databases: SQL Server 7.0, SQL Server 2000,Oracle 8i,Oracle 9I, DB2, Postgres

Web Based Application: Html, Java Script, DhtmlNode JS, angular JS, java script

Utilities: Ms-Office, Lotus 123

PROFESSIONAL EXPERIENCE

Confidential, Iriving, TX

SalesForce Application Architect and Apttus Architect

Responsibilities:

  • Working as SalesForce Application Architect and Apttus Architect
  • Working as CloudCraze Architect
  • Working on SalesForce Service Could and Sales Cloud
  • Working on Apttus CLM and Apttus CPQ
  • Working on CLM WorkFlow, Approval Flow and Contract Management
  • Responsible for overall solution design including all SFDC components and integration.
  • Leading a global team throughout the design, development, launch, and support of Salesforce.
  • Working with business and IT leaders to drive the development of refined business requirements
  • Working on migration of SalesForce Service Cloud application SalesForce Lightning.
  • Working on Integration of Salesforce with Third party system using Soap Services.
  • Working on end to end implementation of Apttus Contract Management Application
  • Integration of Apttus Contract Management with Docusign
  • Migrate Apttus Contract Management application from classic to Lightning
  • Working on Loading contracts from Legacy system to Apttus CLM
  • Migrated Service Cloud application rom classic to Lightning.
  • Worked on all features of Apttus CPQ like Product Management, Billing, Price management and catalog.
  • Worked on Quote/Proposal Management
  • Worked on Guided Selling and Asset Management
  • Responsible for overall solution design including all SFDC components, integration and reporting.
  • Lead a global team throughout the design, development, launch, and support of Salesforce.
  • Worked with business and IT leaders to drive the development of refined business requirements
  • Worked on SalesForce Lightning.
  • Migration of SalesForce App from classic to lightning
  • Worked on Integration of SalesForce with ERP and other third party system
  • Involved in Design of Apttus CPQ application and Data Migration from SalesForce to Apttus CPQ
  • Migrating SalesForce Application to Apttus CPQ
  • Installed Apttus CPQ and customize CPQ application.
  • Worked on all features of Apttus CPQ like Product Management, Billing, Price management and catalog.
  • Working on Commerce Cloud
  • Working on Contract management with SalesForce Lightning
  • Coordinated with the business to understand the business and structure and resolve the issues.
  • Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
  • Work with Asset Management marketing team, internal staff and production team to plan and execute development cycle.
  • Worked SalesForce using Canvas.
  • Extensive Experience in Partner Community
  • Integrated of SalesForce with Heroku
  • Create build and execute campaigns.
  • Upgraded from Exact target 1.0 to Salesforce Marketing 2.0.
  • Setup and Implemented Salesforce marketing cloud 2.0 org.
  • Worked on Content builder to creating content templates.
  • Integrated with Salesforce by using Marketing cloud connector (V5).
  • Configure salesforce and marketing cloud integration user along with configuration in salesforce.
  • Support the Email Marketing Manager in the development of new business requirements.
  • Created custom Landing pages and Approval pages.
  • Worked on Automation studios and also created related Activities.
  • Worked on tracking to track the email clicks.
  • Worked on AMP scripts while creating the Email templates.
  • Worked on Lead creating process in Salesforce from landing pages.
  • Participated in daily scrum meeting with vendor, marketing and internal staff.
  • Created Account, Data Extensions, Users, Roles under Administration Settings.
  • Research new and innovative technology and techniques to improve the automation of marketing process.
  • Worked on Unit testing for the customizations and developments done during the project.
  • Provide support setup, training and execution of marketing process.
  • Design the release and business documentation.
  • Used AGILE methodology during all the phases of System Development Life Cycle (SDLC), and analysis artifacts such as use cases.
  • Designing the application using the salesforce portal.
  • Provided security Confidential different levels in salesforce instances.
  • Faced the challenging experiences in dealing with multiple tasks and meeting the deadlines.
  • Analyzing the code and making respective modification.
  • Worked on the knowledge article management.
  • Worked on email to case. Refreshed the sandbox
  • Developed and maintained custom Reports and Dashboards.
  • Tested thoroughly and deployed to production.
  • Deployed code to production using change sets.
  • Used ANT tool to migrate from Dev to QA.
  • Coordinated with the offshore team to improve the overall process of resolving issues.
  • Provided solutions for complex Salesforce requirements.
  • Developed VisualForce with Lightning design System.
  • Developed classes and triggers.
  • Worked on Customization of Reports
  • Involved in deployment of Code in SalesForce through SVN.
  • Determine continuous integration process and analyze CI tools to be procured for the Department of Taxation.
  • Review code and design and provide architecture and design documents.
  • Design integration models to exchange between Salesforce and other external systems using ETL tools like DataStage.
  • Worked on Partner Community.
  • Integrated .net and java application with SalesForce using Canvas.
  • Extensive Experience in Partner Community and Customer Community.
  • Integrated of SalesForce with Heroku
  • Worked in Marketing Cloud’s journey management tool that enables marketers to create targeted, 1-to-1 journeys across channels and devices.
  • Worked on Email Studio.
  • Worked on Creating segments based on profile data to inspire engagement.
  • Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
  • Work with Asset Management marketing team, internal staff and production team to plan and execute development cycle.
  • Create build and execute campaigns.
  • Upgraded from Exact target 1.0 to Salesforce Marketing 2.0.
  • Setup and Implemented Salesforce marketing cloud 2.0 org.
  • Worked on Content builder to creating content templates.
  • Integrated with Salesforce by using Marketing cloud connector (V5).
  • Configure salesforce and marketing cloud integration user along with configuration in salesforce.
  • Support the Email Marketing Manager in the development of new business requirements.
  • Created custom Landing pages and Approval pages.
  • Worked on Automation studios and also created related Activities.
  • Worked on tracking to track the email clicks.
  • Worked on AMP scripts while creating the Email templates.
  • Worked on Lead creating process in Salesforce from landing pages.
  • Participated in daily scrum meeting with vendor, marketing and internal staff.
  • Created Account, Data Extensions, Users, Roles under Administration Settings.
  • Research new and innovative technology and techniques to improve the automation of marketing process.
  • Worked on Unit testing for the customizations and developments done during the project.
  • Provide support setup, training and execution of marketing process.
  • Responsible for overall solution design including all SFDC components, integration and reporting.
  • Lead a global team throughout the design, development, launch, and support of Salesforce.
  • Work with business and IT leaders to drive the development of refined business requirements
  • Providing creative ideas to help meet the business requirements and reducing the number of customizations and increasing automation.
  • Worked on Canvas.
  • Developed application using node.js and deployed on heroku
  • Performing Healthcheck for Lincoln Salesforce Org
  • Working on Apttus CPQ, CLM.
  • Installed Apttus CPQ and customize CPQ application.
  • Worked on all features of Apttus CPQ like Product Management, Price management and catalog.
  • Working on cloudcraze
  • Working on Heroku and SalesForce Integration.
  • Working on SalesForce and MuleSoft Integration.
  • Working on SalesForce Lightning.
  • Migration of SalesForce App from classic to lightning
  • Build Lighting Community using Community Template like Napili and Partner Center
  • Using lightning templates for building of Lightning application
  • Building custom Lightning Component
  • Working on responsive design for all the lightning pages
  • Working on Marketing Cloud, Sales Cloud and Service Cloud
  • Working on Contact Center
  • Working on Service Cloud
  • Working on Cloudsense
  • Working on integration of SalesForce with MDM
  • Working on SalesForce Data Model
  • Working on Customer Community and Partner Community.
  • Creating community Portal using customer community
  • Working on SalesForce Development including apex classes, triggers, SOQL, SOSL
  • Working on UI Development like creating VisualForce page.
  • Working integration of SalesForce with other application of Lincoln
  • Implementing Single Sign on with SalesForce and other application of Lincoln
  • Integration of SalesForce with WorkDay
  • Integration of SalesForce with Workato
  • Working on Analytics Cloud
  • Working on Einstein Discovery
  • Reviewing Salesforce Apex Classes, Triggers, WorkFlow
  • Implemented best practices related to SalesForce Code
  • Integrated SalesForce with SAP and other ERP Systems
  • Integrated SalesForce with Heroku
  • Integrated SalesForce with .net, java and Microsoft Azure application
  • Single Sign on SalesForce with all other applications of Lincoln
  • Working on Commerce cloud.
  • Build B2C store using commerce cloud.
  • Working on service cloud and marketing cloud
  • Working on Field Service Lightning
  • Working on Dashboards and Reports
  • Working on Apttus CPQ and SRM.
  • Working on Cloudcraze administration and development
  • Working on development of B2C store using Cloudcraze
  • Working on Catalogue configuration, Storefront Configuration and Product Configuration
  • Working on Cart and Wishlist configuration in cloudcraze
  • Working on implementing Constraint Rules, Price matrix and Price rule set in Cloudcraze
  • Working on Promotions and Localization in cloudcraze
  • Working on Lightning. Creating lightning components. Using lightning templates and customizing the look and feel of lightning page.
  • Gathered functional requirements, conduct analysis, and establish metrics for success
  • Worked on defining the business requirements, written user stories, and provided detailed Apttus system and functional designs
  • Integrated SalesForce with Tableau
  • Creating reports and Dashboard using Tableau Desktop
  • Publish Reports using Tableau Server
  • Using MuleSoft connected Salesforce with finance applications like SAP
  • Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
  • Work with Asset Management marketing team, internal staff and production team to plan and execute development cycle.
  • Create build and execute campaigns.
  • Upgraded from Exact target 1.0 to Salesforce Marketing 2.0.
  • Setup and Implemented Salesforce marketing cloud 2.0 org.
  • Worked on Content builder to creating content templates.
  • Integrated with Salesforce by using Marketing cloud connector (V5).
  • Configure salesforce and marketing cloud integration user along with configuration in salesforce.
  • Support the Email Marketing Manager in the development of new business requirements.
  • Created custom Landing pages and Approval pages.
  • Worked on Automation studios and also created related Activities.
  • Worked on tracking to track the email clicks.
  • Worked on AMP scripts while creating the Email templates.
  • Worked on Lead creating process in Salesforce from landing pages.
  • Participated in daily scrum meeting with vendor, marketing and internal staff.
  • Created Account, Data Extensions, Users, Roles under Administration Settings.
  • Research new and innovative technology and techniques to improve the automation of marketing process.
  • Worked on Unit testing for the customizations and developments done during the project.
  • Provide support setup, training and execution of marketing process.
  • Performed Healthcheck for Salesforce Orgs
  • Reviewed Salesforce Apex Classes, Triggers, WorkFlows
  • Created Best Practice Document and documented all the issues and problems exists in SalesForce Org.
  • Implemented best practices related to SalesForce Code
  • Worked on Dashboards and Reports
  • Gathered functional requirements, conduct analysis, and establish metrics for success
  • Worked on defining the business requirements, written user stories, and provided detailed system and functional designs
  • Worked on Salesforce and MuleSoft Integration
  • Using MuleSoft Salesforce is connected with SAP and finance applications like NetSuite
  • Working on Wave Analytics
  • Working on Einstein
  • Working on Territory Management.
  • Working on Territory Model Record
  • Working on CloudCraze and Commerce Cloud
  • Working on SalesForce Lightning Community
  • Migration of SalesForce App from classic to lightning
  • Build Lighting Community using Customer Service (Napili) and Partner Central
  • Using lightning templates for building of Lightning application
  • Building custom Lightning Component
  • Working on responsive design for all the lightning pages
  • Build Lightning Community and Integrated Lightning Community with Sap
  • Build B2C store using CloudCraze
  • Installed CPQ package and configured smart search
  • Integrating Apttus with Docusign.
  • Working on catalog and Products management
  • Working on Price Rules, Price Management and Products configuration in CPQ
  • Working on Rule Management and Quote/Proposal Management
  • Working on guided selling and Incentive Management
  • Working on Promotions and approval workflows
  • Working on setting up opportunity
  • Working on Apttus CPQ Administration and development
  • Working on Service Cloud, Sales Cloud and Marketing Cloud.
  • Working on Order Management and Catalog Management Subsystem
  • Responsible for overall solution design including all SFDC components, integration and reporting.
  • Providing architecture options and recommendations - including configuration vs. customization of SalesFroce CRM, Service Cloud, SalesForce Community.
  • Working on Lightning component and lightning templates.
  • Migration of classic version to lightning components.
  • Working on Commerce Cloud solution to support Apple Pay for the web, which means our customers can offer secure, single-touch checkout.
  • Working on Mobile commerce
  • Providing best practices and approaches to technical teams and business.
  • Resolving enterprise issues related to IT architecture
  • Working with infrastructure teams to develop solutions
  • Leading development teams to deliver full lifecycle SFDC implementations from inception to roll-out, including code reviews
  • Performing gap analysis between SFDC capabilities and client requirements
  • Writing comprehensive design specifications (functional specifications and solution/technical design document)
  • Assisting in developing data movement strategies and implementing data cleansing/data quality tools
  • Working with IT and Product teams to identify and define the business needs and the solution to fulfill the requirements
  • Gathering functional requirements, conduct analysis, and establish metrics for success
  • Assisting in analyzing SFDC plugins and add-ons
  • Coordinating with SFDC technical SME’s
  • Determining and enforce exit criteria through the different development phases
  • Designing migration strategies with technical teams
  • Working in integration of SalesForce portal with Ecommerce(cloudcraze)
  • Working on Maintaining the Large Enterprise solutions within a high volume, high availability environment
  • Work with business analysts, enterprise architects and development teams to implement, evolve, and maintain/support business solution.
  • Working integration of SaleForce with Sitemnder, Active Directory and ADLDS.
  • Working on Salesforce and CPQ application
  • Working on IBM Tivoli/Security Directory Server v6.x
  • Working as Integration Architect. Working on Integration of SalesForce and Heroku. Worked as SalesForce Technical Architect.
  • Solution Design and Architect on Salesforce.com Platform which includes

Confidential

CloudCraze Architect

Responsibilities:

  • Working on API development and integration with other systems. Build Portal with Salesforce for business partners. Implemented Single sign on with Siteminder and Salesforce.
  • Design Solution of SalesForce Portal. Worked on Cloudcraze and Salesforce. Worked on Pardot. Implemented Engineering Portal on SalesForce.
  • Worked on API design and integrated SalesForce with Other Systems like Microsoft Azure.
  • Build Canvas and integrated java and .net application with SalesForce. B2C and B2B Integration through SalesForce
  • Working on designing of UI look and feel in SalesForce
  • Working on Solution design and making UMl diagram for Design and Solution of the project
  • Working with Leadership team and business for getting requirement and providing Solution for multiple projects
  • Worked on B2B and B2C portal using WebSphere Commerce.
  • Design of SalesForce Portal for Business Partners
  • Worked as Data Architect.
  • Working on lightning components, UI look and Feel and VisualForce to design the pages in SalesForce
  • Integrate SalesForce with Heroku
  • Integrate SalesForce with .net and Java Application through Canvas
  • Build Restful API and Integrated SalesForce with Microsoft Azure
  • Integrate WebSphere portal and mainframe application through ESB.
  • Involve in Integration of Portal with Connection and Tivoli Directory Server
  • Working as Infrastructure, Solution Architecture and SOA Architect in multiple projects.
  • Involved in Creation of Logical, physical architecture.
  • Involved in designing use cases, systems diagrams and deployment diagrams
  • Integrated SalesForce with Cloudcraze.
  • Build B2C and B2B application through SalesForce and CloudCraze.
  • Involved in creation of solution architecture document(document end-to-end application transaction flows through the enterprise)
  • Working with Senior Enterprise Architect to create enterprise architecture end to end.
  • Working as Architect on Ecommerce project and involve in every phase of project
  • Working on analysis, requirement gathering, design, implementation and deployment of application security solutions in area of Identity and Access Management, Directory Management and Single Sign On (SSO)
  • Upgrade the Tivoli Access Manager, Tivoli Identity Manager, Tivoli Directory Server to IBM Security Access Manager, IBM Security Identity Manager IBM Security Directory Server respectively.
  • Deliver new and complex high quality solutions to clients in response to varying business requirements
  • Responsible for managing scope, planning, tracking, change control, aspects of the project.
  • Provide day to day direction to the Security team and regular project status to the Project Management.
  • Utilize in-depth knowledge of functional and Technical experience in Identity & Access Management products and technology in conjunction with industry and business skills to deliver solutions to customer.
  • Created Production, development and QA environment using IBM WebSphere Portal server, IBM WebSphere application server, Tivoli Access Manager, Tivoli Identity Manager
  • Involved in implementation of MQ, MB and DataPower in various projects.
  • Implementation of Netscalar, F5 on IBM WebSphere portal environment.
  • Working on B2B and B2C Portal using WebSphere Commerce.
  • Working on developing B2B e-commerce application using WebSphere Commerce v7.0
  • Working on Demandware and Commerce cloud
  • Working in Webseal, ISAM, Tivoli Access Manager, Tivoli Federated Manager

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