SUMMARY

• Extensive experience in blended learning approaches for Oracle E - Business Suite (EBS) including 11i and R12.
• Comprehensive background in business/system analyst roles; capable of troubleshooting/testing systems to create a richer training experience and more robust post-production support.
• Analysis, Design, Development, Implementation, & Evaluation (ADDIE)
• Conduct thorough analysis and requirements gathering to determine the scope and nature of the training design and development tasks.
• Identify the appropriate training delivery method for the subject matter, audience, available resources, schedule, and other Customer-driven requirements
• Customized Storyboards/End-to-End Scenarios
• Training Manuals and Online Desktop/Reference Guides
• Development tools - Adobe Captivate, STT, Dreamweaver, Articulate Storyline, UPK, Camtasia, Voice Over and Oracle UPK.
• Link to portfolio
• Work with key stakeholders and subject matter experts to design and develop blended learning using behavioral and cognitive sciences to effectively address business and performance issues
• Planning, managing and executing training initiatives from logistics to curriculum development for global deployments for internal, external and offshore teams
• Analyze current state environment, including analysis of performance gaps and job/task/needs analysis. Synthesize the data gathered to create models and recommendations.
• Create project documentation including design templates, standards, style guides, technical specifications, straw models, train-the-trainer, and pilot materials
• Extensive range of experience gathering and developing raw content for complex technical training delivered using interactive eLearning, distance learning, and/or instructor-led courseware. The depth of experience allows me to rapidly and effectively design and develop custom training solutions to meet the time-critical needs.
• Working with, leading or as an Instructional Systems Designers (ISD) to conduct thorough data gathering and needs analyses to develop comprehensive learning objectives mapped to knowledge, skills, and to design and develop training on complex technical concepts, ensure accuracy of course content, and design instructionally sound learning solutions.
• Develop supporting documentation for the overall design, delivery, and ongoing maintenance of learning solutions (for example, develop reference materials, glossary terms, exercises and practicums, supplemental reading materials, enrichment materials and “Help” topics, etc.)
• Design and develop assessments to gauge the learners’ mastery of key concepts presented in the learning materials, using a variety of technologies, techniques, and tools to support the creation of learning solutions.
• Provide all range of training services from management to designer to trainer for clients in government, retail, consumer products, and manufacturing sectors as a contractor.

PROFESSIONAL EXPERIENCE

Sr. Experience UI Designer

Confidential

Responsibilities:

• Conduct the appropriate Front-End analysis for a project and determine whether training is the appropriate solution.
• Select the appropriate media and instructional strategies to facilitate learning.
• Create design briefs articulating the overall learning approach, module/lesson outline, learning objectives, instructional strategies, delivery media, opportunities for practice, reinforcement, and assessment methods.
• Effectively use multimedia, such as video and animation, to enhance learner engagement and learning effectiveness.
• Craft a story and use storytelling to deliver learning that increases learner's attention and enhances learning retention.
• Create scenarios to enhance learning effectiveness by providing learners opportunities to make decisions/take actions resulting in different outcomes in a near real time environment.
• Design creative infographics to deliver/support learning.
• Conduct user research and derive insights that help design better learning solutions for the target end users.
• Understand and leverage user experience design principles to learning design to enhance learner engagement, learning effectiveness, and delivery.

UPK Trainer

Confidential

Responsibilities:

• Working with the Oracle Cloud Program QA team to assist in recording test scripts using UPK.
• Reviewed, updated and published over 700 test scripts.
• Created training modules by role for 7 core processes.
• Established process to upload training modules to Taleo for program.
• Produced student guides for e-learning courses and instructor led courses.,

Instructional Designer

Confidential

Responsibilities:

• Using Storyline 3, worked as support help to Confidential ISD staff on a Boeing PLM project.
• Wrote scenarios for 5 courses.
• Assisted in creation of storyboards, building courses in Storyline 3

Instructional Designer

Confidential

Responsibilities:

• Designed, created and voiced over 10 training videos in Camtasia for the Oracle OBIEE BI Insights project
• Created training guides for 3 levels of BI power user certification program
• Provided support to Training Lead as needed
• Lead team of 20 global training consultants to provide clients with full cycle training programs; design, development, delivery and management
• Established templates for project management, development trackers, client communications and updated styles and standards for the T3 (Test-Train-Transform) group
• Daily aspects of running a global team from hiring to mentoring to training preparing client SOWs, contracts and managed project budgets
• Instructional Design work for various clients using Storyline and/or UPK to design, develop and deploy training content for ERP systems, Workday, and custom applications