SUMMARY

• 12+ Years experience in Banking and Financial Services domain with exceptional skills in Dev - Ops and Supporting .Net and JAVA based applications on Windows and Unix/Linux platforms.
• Production support Lead expert in Web applications, Servers support, Platform support and Infrastructure engineering.
• Dev-Ops professional in implementing continues Integration and continues Deployment.
• ITIL certified Lead expert in Availability, Incident, Problems, Change, Risk and Release Managements. Websphere NDM certified professional.
• Lead Architect in Data Center migrations. Uplift platforms from old servers to new servers by building servers, setting up configurations, deploy applications and enabling monitoring.
• Expert in handling the Tier-1 critical application and server outages by working on High Severity Tickets to bring services back within SLAs and maintain availability.
• Lead expert in Automating Infra Operations and Engineering activities.
• Involved in all the stages of Project life Cycle - Requirement gathering, Analysis, Design, Coding, Testing, Production and Maintenance phases.
• Problem Solver. Proven skills in Troubleshooting and solving Technical Hurdles for various enterprise platforms and applications across Dev, Test and Production.
• Troubleshoot Server related, Application, Code release issues apply permeant fixes and install security patches to keep servers UpToDate.
• Migrated JAVA based Web applications from WebSphere v6.1 to WebSphere v8.1
• Created 150+ JVM’s, 500+ Data sources, JDBC and JMS Providers using Web Sphere Console for Sybase, SQL Server and Teradata systems for JAVA based web applications.
• Expert in IBM Websphere MQ administration in creating QueueManagers, Channels, Messaging Queues, apply MQ fix packs and manage MQ operations.
• Identify the re-engineering saves and best monitoring tools and implement. Onboarded Splunk, Dynatrace, SolarWinds DPA and configured Servers, application and database performance monitoring and alerting.
• Lead expert in handling IMRs and CMRs, Configurations using industry standard tools like ServiceNow.
• Excellent Team Leading, Management, Problem Solving and Organizational skills. Proactive, Dedicated, Committed and Enjoy learning new technologies and tools. Works very well under pressure, performs with consistency, reliability and passion.

TECHNICAL SKILLS

Operating System: Windows, Unix (Sun Solaris), Linux (Red Hat)

Programming Languages: JAVA, J2EE, UNIX Scripting

Databases: Teradatada, SQL Server and Sybase

Other Utilities & Tools: Jenkins, Davinci, Eclipse, WebSphere Console, Service Now, WebSphere MQ, MQTesterTool, ShereUI, SyncTool, AppDataMigrator.

Application Servers: IBM Web Sphere 8.1, IBM WebShpere MQ v 7.5, IIS, Windows Servers 2008 R2 Enterprise, 2012, JBoss.

Monitoring Tools: Splunk, Dynatrace, SCOM, DPA-SolarWinds, Wireshark, KeyNote, Gomez, Watchdog, Procmon,Tivoli Performance Viewer, Thread Analyzer, Log Analyzer, Garbage Collector Tool, Heap Analyzer, Memory Dump Diagnostic Tool, IBM Tivoli Monitor

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Lead Infrastructure Architect, Dev -Ops Engineer

Responsibilities:

• Lead a team of 25 resources (Onsite and Offshore).
• Introduced and implemented Dev-Ops to IDN delivery community for 750 developers in IDN data warehouse -Teradata and Engine releases by architecting, launching Davinci tool and created CI-CD pipeline with continues integration and releases.
• Built a new platform for Amex-IDN Portal with 128 servers, configured web applications using WAS console on WebSphere 8.1
• Migrated Java web applications from WebSphere v6.1 to v8.1 during Datacenter migration
• Created Clusters and instances in WebSphere Network Deployment to support high availability, fail over and implemented horizontal clustering.
• Deployed Web applications using DMGR (WAS Deployment Manager).
• Create Data sources for Sybase 12.5, SQL Server 2008/2012 and Teradata databases in WebSphere v8.1 for App and DB server’s connectivity.
• Create HTTP Plugins on both IBM HttpServer v6.1/8.1 and IIS and configured them for Web and App server’s relation and load balancing.
• Installed IBM Web sphere MQ v7.1 and created Queue Managers, Channels and Queues
• Conduct MQ test connectivity between two different systems
• Resolve all production outages on priority basis and bring the services back within specified SLA’s.
• End to end responsibility for Platform deliverables, like Availability, Incident Management (IMRs), Change and release managements (CMRs) to maintain the 100% availability.
• Sphere Infrastructure Servers Configuration and Environment set up.
• Created Batch Jobs for Automation and Acquisition applications running on Sphere Platform.
• Upload the messages into MQ Queues by using MQ Tester tool and validate the queue depth for messages count.
• Monitor the performance of the servers and applications using monitoring tools like Splunk, Dynatrace, DPA -Solarwindws and take necessary actions to restore the services.
• Identify and Analyze the Sphere Infrastructure issues by monitoring the logs.
• Loading Data into Database using the Appdata Migrator and Sync tools in Sphere Platform.
• Monitor the Sphere jobs and take necessary actions to restore when they failed to run.
• Technical Documentation and maintain the Knowledgebase.
• Co ordinate and execute the Security patch installation as part of monthly Maintenance.
• Perform Database code release using homegrown deployment tools like DaVinci and make sure CI-CD pipeline works BAU for continues releases in all environments.
• Perform Java application code release using Websphere DMGR.
• Troubleshoot code release errors like Java exceptions and SQL Syntax errors.

Confidential

Lead Systems Analyst

Responsibilities:

• Leading the team and involved in all L1, L2 and L3 activities
• Production support and assurance
• Minor application Enhancements, code enhancements.
• Configured and setup Secure Sockets Layers (SSL) for data encryption and client authentication.
• Coordination with external services and Third party Vendors for Faster resolution.
• MQ and Middleware support.
• As a part of Warranty support handling postproduction issues.
• Application monitoring, bug identification, bug fixing, client coordination and application availability analysis,
• Preparing daily, weekly, monthly and quarterly reports for Business analysis.
• Production outage resolution based on priority and SLA
• IMR and CMR management for High availability.
• End to end responsibility for Platform deliverables
• Monitoring the performance of Production Servers.
• Involved in troubleshooting with IBM Heap Analyzer and IBM Thread DumpAnalyzer to improve performance.
• Troubleshooting Application and Server issues.
• Coordinating with different support teams to resolve the issues on severity basis.
• Developing tools to automate the SDM activities.

Confidential

Systems Analyst.

Responsibilities:

• Production support and assurance
• Created Users, User roles and groups for securing the resources WebSphere v 3.5.
• L1 and L2 activities, like server and application monitoring.
• Setting up Datasources and JDBC providers on E2 and E3 Environments.
• Troubleshooting Applications using WebSphere application logs.
• Troubleshooting App Servers WebSphere JVM logs.
• Coordinate application code release with deployment and development teams.
• Preparing availability reports and score cards for Client and Business.
• Maintaining and updating Knowledge base
• Application performance monitoring using IBM Tivoli Performance manager and improvement recommendations to development team.