SUMMARY

• Highly skilled principal level Oracle Consultant with over twenty - three years of experience leading and managing companies through system upgrades and new systems implementations.
• Possesses strong leadership skills and a demonstrated ability to train and assist new employees on new Oracle modules.
• Strong expertise in multiple Oracle streams, project management, and international business integrations.

AREAS OF EXPERTISE

• Oracle Applications
• Project Management
• Advanced Pricing
• Oracle E-Business Global Solutions
• Quality Assurance
• Training & Support
• Leadership
• Return Management
• Creative Problem Solving
• Consignment
• Past Production Support
• Troubleshooting
• Re-Engineer Processes
• Logistics
• Customer Service

PROFESSIONAL EXPERIENCE

Confidential

Lead Consultant

Responsibilities:

• Managed Global Trade requirements for OCR EASE Application and Oracle EBS interfaces
• Learned OCR EASE Applications to see how transactions are created and are screened for compliance, license, and denied party records
• Reviewed and assessed requirements with the Business Leads for synergy or conflicts for all the various Export Locations and Shipping facilities
• Mapped requirements for interfaces between Oracle EBS and OCR EASE
• Create Test Scenarios to see how Oracle EBS and OCR EASE interface to allow for a more automated Global Trade process
• Assisted the Global Implementation Team with system design for 3rd party Contract Manufacturer and Installer.
• Part of the team to set-up and implement Procurement both internal supply and direct purchases for Mexico Operating Unit
• Configured their Order to Cash flows (forward and reverse intercompany processes) for both Mexico and 3rd Party Contract Manufacturing transactions.

Confidential

Lead Consultant

Responsibilities:

• Reviewed and assessed requirements with the Business Leads for synergy or conflicts both within US and other Countries
• Reviewed requirements for interfaces between Oracle EBS and Model N (Pharma Modules)
• Create Test Scenarios to see how Model N and Oracle EBS would interface to complete the full cycle, and to ensure everyone understood the Rebate cycle.
• Create Test Scripts (both for automated and manual testing) to help with Testing Cycles and IT Regression Testing
• Performed functional, integration, system, regression, performance testing utilizing Trello to track every scenario
• Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution inside SharePoint
• Developed comprehensive documentation and training material; including videos, webinars, and hands-on training for a wide variety of audiences across the global organization
• Lead multiple rounds of testing including SIT, SIT2, UAT, and Validation Testing
• Provided Post Production Support to Customer Care, Logistics, Warehouse Management, and Service & Repair Organization
• Logged Issues and Enhancements in Service Now Application
• Help with additional Training for other Regions that went live before or after the US implementation to ensure all were aware of overall integrations, functionality and procedures
• Worked with Business Users and BI Team to modify or create either OBIEE or Discoverer Reports
• Lead the Physical Inventory and Cycle Count initiatives throughout the Global Warehouses

Confidential, San Diego, CA

Forecast-to-Cash Consultant

Responsibilities:

• Gathering requirements and reviewing them with other Application Owners requirements for synergy or conflicts
• Map Requirements to Oracle R12 and Model N (Semiconductor Modules)
• Create Test Scenarios to see how Model N and Oracle R12 would interface to complete the full cycle, and to ensure everyone knew which processes had to stay manual for now and how Rebating and Sales Tracing would be handled.
• Create Test Scripts (both for automated and manual testing)
• Provided hands-on on-site training for both Oracle and Model N to Distributors, Sales Reps, Pricing, and Channel Management team in Japan, South Korea, Singapore, and the US.
• Performed functional, integration, system, regression, performance testing utilizing HP Quality Center to track every scenario
• Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution inside HP Quality Center and JIRA
• Developed comprehensive documentation and training material; including videos, webinars, and hands-on training for a wide variety of audiences across the global organization
• Trained Users in-person with hands-on classroom sessions and provided User Guides
• Monitored multiple rounds of testing including CRP, SIT, UAT and Compliance Testing
• Provided Post Production Support and logged Issues and Enhancements in Service Now Application
• Designed with Users and Developers Tableau Reports from various databases like SFDC, Model N, Oracle OM, QlikView and Demantra

Confidential, Katy, TX

Forecast-to-Cash Consultant

Responsibilities:

• Gathering multiple Departments (Forecast, Customer Service, Transportation, Shipping, and Warehouse) requirements
• Map Requirements to Oracle R12 new Functionality in OM, Planning, OTM and WMS
• Create Test Scenarios to see if the functionality worked as intended, as well as, the customizations required for WMS enhancements
• Create Test Scripts to help Users step by step to perform transactions and understand the entire process from one module to the next to complete the process
• Perform CRP1, CRP2, UAT and Compliance testing with Users
• Trained Users through classroom hands-on sessions and provided User Guides
• Monitored UAT Testing by Excel Spreadsheets and auditing Test Scripts
• Provided Post Production Support for entire suite of Oracle Applications from Order Management all the way to Service and Repair modules
• Tracked Issues and Enhancement in SharePoint

Confidential

Quote-to-Cash - Issue-to-Resolution Consultant

Responsibilities:

• Recognized and reported gaps, as well as, opportunities for improvements and innovations based on the current environment customizations and the new functionality in R12
• Collaborate with internal and external partners on R12 solution design; especially for the Transportation and Export Compliance modules
• Maintained relationship with Senior Directors and VPs and provided a view on the company direction to turn that vision into an actionable plan

Confidential

Order-To-Cash Lead

Responsibilities:

• Implemented a new operating unit in R12 for newly acquired company in Ireland.
• Changed the process for order-to-cash, and included SFDC (Quoting and Opportunities) to Oracle OM and PO (for Drop Ships), (sales orders, pricing, custom licensing app, service contracts, and install base) to Open Air (professional services app), and then interfaced back to Oracle for AR, AP, FA, and GL.
• Provided end user training, developed test scripts, and consolidated the test scenarios from the requirements of each department.
• Trained International Users by WebEx, and local Users in-person through hands-on classroom sessions
• Created the data elements for the automated test scripts for BOM bundle and kit testing, provided work instructions, and managed CRP and UAT Sessions with users and IT staff.

Confidential

Quote to Cash Lead

Responsibilities:

• Oversaw the functional and technical staff within the track.
• Provided high-level and/or strategic guidance to end users and employees.
• Spearheaded order-to-cash modules from nine different countries into one global platform during the new implementation of Oracle Release 12.
• Formulated innovative ideas and solutions on products, processes, and systems;
• Performed duties domestically and on site in the United Kingdom, Germany, Spain, Sweden, and Italy.
• Streamlined processes by using standard Oracle functionality, and removed non-added steps within their current internal processes.
• Implemented AME rules for Quoting and Returns based on HR positions.
• Managed third party vendors necessary to complete projects.
• Converted open transactions (OM, PO, WIP, AR, AP, FA, & GL) and inventory balances for live dates.
• Managed all aspects of system analysis, design, development, installation, and maintenance for our tracks solution.
• Created a global supply chain to source products from other operating units, and ensured proper flow through accounting with the correct intercompany accounting transactions.
• Developed appropriate support for the domestic IT department as well as the international office.
• Interfaced Oracle to PacSoft’s web version for Sweden’s in-house distribution center.
• Partnered with businesses and process owners to establish priorities and determine roadmap of technology solutions.
• Lead CRP, CRP2, SIT, UAT, and participated in Compliance testing.

Confidential, Scottsdale, AZ

Supply Chain Functional Consultant

Responsibilities:

• Implemented Oracle GL, AP, AT, PO, iSupplier, INV, OM and core HR.
• Replaced Legacy home-grown systems by installing Oracle E-business suite.
• Demonstrated Oracle functionality to End Users and provided clarity on how Oracle could increase process efficiency while decreasing labor costs.
• Automated file exchanges to suppliers, distributors, and internal systems.
• Managed a four-person Oracle team that was responsible for performing a project assessment for a long term Oracle client.
• Trained users in modules BOM, WIP, INV, COST, PO, MRP, OM, AR, AP, GL and core HR.
• Configured additional customized set-ups allowing for functionality that increased efficiency.
• Created management reports through Discoverer 3i.
• Appointed as Order-to-Cash lead for order management, pricing, shipping, inventory, and receivable modules.