SUMMARY

• +17 years of hands - on experience in IT services, software and infrastructure.
• Strong technical skills, self-training, research and new technologies adoption.
• IT services management for the processes and procedures integration and improvement in the organization.
• Service continuity planning maintenance, technical tuning and execution coordination.
• IT Services and Technology transformation advisor for different profile companies.
• Support on security and regulatory audit process for processes and technical items.
• Cloud computing architecture and sys admin skills based on AWS .
• Cloud Best practices for deployment, operation improvement process and technology compliance.
• Experience working together with multidisciplinary and global teams (LATAM, NORAM, EMEIA).
• Technology transformation program enabler and advisor helping internal and external customer to adopt technology
• Costumer facing experience and IT representative for presales and customer service supporter
• Businesses analysis for projects based on infrastructure and cloud technologies.
• Team player, looking to help others to get common goals and knowledge sharing.

TECHNICAL SKILLS

Cloud Technologies: AWS (Certified), Azure, AWS SysOps, AWS Infrastructure as a Code automation.

IT Service Management: Operations Expert and Support Engineer, Incident and Problem management. Change Management process and Business Continuity administrator.

Software Development: PHP, JavaScript, HTML, Shell Scripting, C, C++.

Systems Administration: Red Hat Linux, Fedora Linux, Windows Server basic.

Network Basic: Network configuration, VPN integration and basic routing.

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Cloud & Infrastructure Solution Architect/Manager

Responsibilities:

• On-Premise platforms migrated to Azure leveraging on the Cloud services features by enabling new architecture, most efficient use of resources and cost reduction.
• Platforms get on-boarded in a new IT management process which provides the final user a way to receive IT services in a standard and easiest way. - Working closer with Cloud Center of Excellence helping to define Cloud services and promoting the use within the new Cloud deployments.
• VDI migration project tracking and coordination for testing interface, allowing final users to complete scope roadmap validation and proper fix on time by integration/technical team.
• Establishment of Migration projects by using PaaS as preferred technology for common Web interfaces and databases, obtaining benefits on time reduction for platform management and software version release.
• Metrics, monitoring, platform performance and cost report to help on decision for next steps.

Environment: AWS EC2, AWS ECS, AWS ECR, S3, VPC, AMI, EBS, CloudFormation, CloudFront, Amazon WAF, Amazon Workspaces, RDS, MongoDB, Document DB, Aurora Serverless, Aurora MySQL, Aurora PostgreSQL, Beanstalk, Elastic Load Balancer, SNS, SES, Route53, Elastic IP, NAT Gateway, Security Groups, Cloud Watch, Cloud Trail, Autoscaling, AWS Elasticache, Redis Cache, Azure Console, Azure Web Apps, Azure SQL Database, Azure MySQL, Docker, WordPress, Apache, NginX, Amazon Linux, CentOS, RHEL 6,7, Fedora 26-30, Microsoft Windows. Git

Confidential

OpS Production Expert

Responsibilities:

• Process definition for automation and new project deployment based on public cloud computing technologies by applying best practices, documentation and communication flows allowing to have a baseline for internal service management, technical tools and validations. PCIDSS guideline defined for the setup in a new project.
• Platform migration from France to Mexico. Complete redefinition to receive an existing financial system platform in completely new infrastructure. Collaboration in the whole process to plan and design new datacenter structure, network requirements, high availability, storage, new software components integration and new OS versions upgraded in order to optimize resources and let the platform move forward. Production and Standby environments got moved, renewed and stabilized successfully as planned in collaboration with teams who released in France and 3rd parties who received in Mexico.
• DRP Execution. A definition for the technical and administrative process of the Business Continuity Plan and DRP Activation, cut-over from Production to Standby environment.
• Three by regulation executions in coordination with our customers, banks in Mexico and infrastructure providers in France. Successfully results obtained and accepted by the company customers (bank entities) and regulators (Banco de Mexico).
• Regulation Audits. As a technical lead representation for the audit entities and 3rd party coordinator during the review session, we got successfully acceptance as we are complying technical and security requirements thus the product offered through our services was validated by the Bank Clearing House. Zero non-conformity obtained, and minor corrections were applied on time.

Environment: RHEL 5,67, SoapUI, XML, Tomcat, Oracle WebLogic, Windows Server, Apache, Docker, RHEL Cluster, WAF, MySQL, Oracle Database. Dynatrace, Veritas Cluster, ITIL, VMWare, AWS EC2, S3, VPC, AMI, EBS, CloudFormation, CloudFront, Amazon WAF, Amazon Workspaces, Oracle, Elastic Load Balancer, SNS, SES, Route53, Elastic IP, NAT Gateway, Security Groups, Cloud Watch, Cloud Trail, Multipath, Nagios.

Confidential

Senior Systems Integrator

Responsibilities:

• Platform on-boarded to production. First functional mobile payment system turns on production during 2011, support to operations and knowledge transfer for the technical tuning and problem resolution in production environment.
• Quality improvement. Initial test environments clean-up from issues reported by our customers, documentation and establishment for a daily point of review with software development, quality and integration teams together, as a result, incidents and defects closed quickly and recovering of a delayed plan to release production on the expected date.

Environment: RHEL 5,67, SoapUI, XML, Tomcat, Oracle WebLogic, Windows Server, Apache, Docker, RHEL Cluster, WAF, MySQL.

Confidential

Webmaster

Responsibilities:

• Software development quality improvement. Coding standards documentation.
• Software configuration management implementation. Deploy new stages for software development phases and certification process, it allowed to reduce more than 70% issues and software defects. With a control version software implemented successfully we were able to track and comply internal security requirements and audits and rollback efficiently to a complete functional base line version when it was needed.
• Performance Management tool integration. With the continuous monitoring during quality and production stages through APM tools base on Zend Platform we identified in a real time most common errors, heavy queries and slow processes, thus we were able to plan activities to fix and improve future versions of the software.

Environment: RHEL 5,6, PHP 5, Zend Framework for PHP, Apache, MySQL Database, MySQL Cluster, Zend Platform, Memcached, Light HTTPD, Linux Bash and shell scripting, SVN.