SUMMARY

• 14+ years of diversified experience in the IT field with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Performance, Scalability and Reliability for Client/Server, Web services and Web based applications.
• Has extensive experience in identifying the Performance, Scalability & Reliability of the CRM applications like Siebel Application using Load runner/performance center.
• Has worked with different protocol like Siebel Web, HTML& HTTP, and Web services, Citrix, SAP (Web), JAVA and ODBC with for developing test scenarios for Load Runner.
• Experience in working various performance testing tools like Load runner/ performance center, JMeter, Flood.io, Locust.
• Experience in Root cause analysis and identifying the Bottlenecks for the applications by analyzing the scalability & Reliability test results.
• Experience in Performance benchmarking, Performance monitoring, Memory profiling, CPU profiling and bottleneck detection of the applications.
• Expertise in monitoring and identifying the application using monitoring tools like Wily Introscope, Dynatrace, Splunk, Site scope and Perfmon.
• Experience working on Service Virtualization using tools like CA LISA for developing the services for performance testing.
• Experience in closing working with development teams in fixing the performances issues & performance regressions.
• Experience in performance testing of applications on Cloud infrastructure AWS covering various components like Route53, NLB, ALB, EC2, VPC, Cloud Watch,CDN/Edge Servers
• Experience in designing and performing the testing for the application Resiliency.
• Developed Test plans, Test scenarios and Test scripts for manual as well as for performance testing of various business applications to ensure proper business compliance.
• Experience in performance testing various Web applications, Webservices, Client/server applications, mail server applications.
• Experience in performance testing Telegence, Enabler billing systems and Sabre systems, Amadeus (Airline).
• Proficient in working on Windows and various flavors of UNIX like Solaris/HP/AIX/Linux.
• Experience in working with various databases like MSSQL/DB2/Oracle.
• Experience in developing UNIX Shell Scripts and FTP jobs to transfer data between servers.
• Performed bug reporting and bug - tracking using test management tools such as oracle BUGDB/Siebel EBiz, Remedy, Jack Track, Quality center and Clear Quest.
• Extensive working experience with prestigious clients like Confidential, American Airlines, Confidential &T/Cingular, J.P.M Chase, Alltel, Oracle and Cincom.
• Capable to manage multiple scenarios simultaneously & doing multitasking without negative impacts to timelines or quality.
• Efficient in delivering tasks, team player with good communication and interpersonal skills.

TECHNICAL SKILLS

Performance testing Tools: Load Runner, Performance Center, ALM, Jmeter, Locust, SOASTA

Functional testing tools: Rational Robot, QTP

Test Management Tools: Test Director, Test Manager, Quality Center.

Performance monitoring tools: Sitescope, Perfmon, shell scripts, Wily Introscope, Jprobe, DynaTrace, Jconsole, VisualVM, Yourkit.

Service Virtualization Tool: CA LISA

Defect Tacking Tools: Cindoc, Siebel EBiz, Oracle Bug DB, BugZilla, Remedy, Clear quest, Quality center

CRM Tools: Siebel.

Business Intelligence Tools: Oracle Business Intelligence (Siebel Analytics), SAP

Profiling Tools: Glow Code, Quantify, Probe

Operating Systems: UNIX (Solaris/HP/AIX/Linux) Windows 98, NT, 2000.

Languages: VB, JAVA, C Language, Perl, SQL.

Internet: HTML, JSP, Servlets and XML

Software: MS Word, MS Excel, power point MS Access, Visio

Database and servers: Oracle, MS SQL, Microsoft Access, DB2. BEA Web Logic, IBM WebSphere, Apache Tomcat, TIBCO, iPlanet, jasper

Operating Systems: UNIX, Linux, Windows, DOS

PROFESSIONAL EXPERIENCE

Confidential, TX

Performance Test/Engineering Lead

Responsibilities:

• Design, document, and plan comprehensive test plans, scenarios, scripts, potential problems and test strategies.
• Develop and maintain load, stress, endurance software testing programs to address database impacts and create performance-engineering scripts developed with C and Web (HTTP/HTML), Web Services, Citix,Java to test and analyze Web server, application server, and database servers to provide tuning recommendations for better performance.
• Model workload by reviewing quality specifications/technical design documents, conducting product design reviews and capturing business, functional, and non-functional requirements while ensuring technical accuracy and compliance along with mitigating risks.
• Serve as technical lead, help with estimating, prioritizing, planning and coordinating quality testing activities to help PMs and Scrum masters to analyze business needs, shape scope and translate BRs into technical document across teams.
• Work with Agile teams and participating in daily scrum meetings to keep the project on track through early detection of potential roadblocks.
• Collaborate within and across teams to identify system wide data requirements for all business cases that can potentially influence application performance and to establish architecture footprint for scoped transactions.
• Gather and review the system metrics, heap dumps, thread dumps and accessing the application behavior and pattern under various application conditions.
• SME for E2E application performance tuning and monitoring of Web Applications, Service layer Api’s, web services, micro services.
• Develop and maintain the virtualized services (VSEs) needed for the applications using CA DevTest (Formally CA LISA). VSE’s developed will be useful for geographical performance testing of the systems.
• Document/maintain performance test results, roadblocks, software defects and monitor their resolution efforts and to effectively communicate across teams.
• Respond to errors and emergencies within applications and programs
• Responsible for high availability and reliability testing in addition to engineering of application.
• Involved in performance reports for all performance efforts to provide to the management

Environment: Linux, Web Services, JAVA/J2EE, EJB’s, JMS, AWS, Oracle, ALM/Performance center, CA LISA, Dynatrace, Amadeus, Log Insight, UNIX shell scripts.

Confidential

Performance Test/Engineering Lead

Responsibilities:

• Reviewing quality specifications and technical design documents to provide timely and meaningful feedback
• Creating detailed, comprehensive and well-structured test plans and test cases
• Estimating, prioritizing, planning and coordinating quality testing activities
• SME for E2E application performance tuning and monitoring of Web Applications, Service layer apis, web services, micro services.
• Technical lead role to help PMs and Scrum masters analyze business needs, shape scope to meet the needs and translate BRs into technical document
• Work with Agile teams and participate in daily scrum meetings to keep the project on track though early detection of potential roadblocks
• Collaborate within and across teams to identify system wide data requirements for all business cases that can potentially impact application performance
• Collaborate across organizations to identify all required systems/applications to establish architecture foot print for scoped transactions
• Worked on applications on AWS (Cloud infrastructure) covering various components Route53, NLB, ALB, EC2, VPC, Cloud Watch, CDN/Edge Servers (caching servers).
• SME for performance engineering script development
• Strong APM skills to review data and identify potential bottlenecks Confidential resource and/or code layer
• Fluent in defect management lifecycle, work across teams to convey, resolve and certify defects
• Leading the program to design the test scenarios that builds confidence in systems ability to tolerate inevitable failures.
• Test result analysis and Report generation.
• Conducted weekly status calls to discuss outstanding issues.
• Involved in performance reports for all performance efforts to provide to the management

Environment: Linux, Web Services, JAVA/J2EE, EJB’s, AWS, Dynamo DB, Mongo DB, Oracle, JMeter, Flood.IO ( Flood element), AppDynamics, Splunk, UNIX shell scripts.

Confidential, VA

Performance Test/Engineering Lead

Responsibilities:

• Involved in gathering the non-functional requirements, devised performance testing strategy and test plan creation.
• Leading the program to design the test scenarios that builds confidence in systems ability to tolerate inevitable failures.
• Developed and reviewed the automated scripts with Load runner using protocols like HTML/HTTP Web, Web services protocol to performance test the scenarios.
• Performance test execution using Performance Center (HP ALM), performance monitoring and bottleneck analysis using AES, splunk, Wily Introscope.
• Conduct performance baseline & benchmarking of the applications.
• Involved in High Availability performance testing effort for PEGA applications.
• Conducted different types of performance tests like Stress Tests, Scalability Tests and Endurance Tests.
• Performance defects, troubleshooting for identification of performance bottlenecks and root cause analysis.
• Coordinate with the corresponding teams to update the environment for performance defects
• Involved in the coordination with our key stakeholders (Application Dev, Application Engineering and QA staff) in collaborating with them for successful completion of the effort.
• Performance defect tracking, troubleshooting for identification of bottlenecks and root cause analysis.
• Test result analysis and Report generation.
• Conducted weekly status calls to discuss outstanding issues.
• Involved in performance reports for all performance efforts to provide to the management

Environment: Linux, PEGA, Web Services, SQLServer, JAVA/J2EE, EJB’s, Oracle, Performance Center/Load Runner, AES, Wily Introscope, Splunk, UNIX shell scripts.

Confidential, Dallas, TX

Performance Test Load

Responsibilities:

• Leading various applications for Confidential &T mobility performance testing.
• Involving in gathering the Performance requirement analysis, devised performance test strategy, and designed performance test plan for the Confidential &T applications.
• Identified and documented performance test scenarios and performance test cases.
• Status reporting, defect tracking, managing onshore/ offshore teams and workload distribution.
• Performance test execution using Performance Center 12.55 (HP ALM), performance monitoring and bottleneck analysis using Wily Introscope10 and monitoring UNIX server logs.
• Triage activities such as test data analysis and tracing requests within various downstream layers for round time calculation and troubleshooting.
• Conduct performance baseline & benchmarking of the applications using tool Performance center.
• Mange and conduct performance testing of applications on cloud infrastructure for performance baseline.
• Conducted different types of performance tests like Stress Tests, Scalability Tests, Resiliency tests and Endurance Tests.
• Identified the bottlenecks during load tests using monitoring tools like Introscope, Splunk and shell scripts.
• Performance defects, troubleshooting for identification of performance bottlenecks and root cause analysis.
• Developed load runner SAP GUI test Scripts with T-codes using SAP Net Weaver for SAP application. Performance load tests for the SAP application.
• Performance test result analysis and Report generation.
• Conducted weekly status calls to discuss outstanding issues.
• Prepared the final performance reports for all performance testing to provide to the management.

Environment: Solaris, Linux, Web Logic, IPlanet, XML, SQL, JAVA/J2EE, EJB’s, Oracle, LDAP, Telegence Billing system, Query Analyzer, UNIX shell scripts, Performance Center/Load Runner, eggplant performance studio, Wily Introscope