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Application Engineer Resume

PROFESSIONAL SUMMARY:

  • 1+ years experienced in API testing, Automation testing and manual testing for a China based startup and Confidential India.
  • Tested SOAP and REST APIs for 50+ global couriers
  • Strong experience in handling client calls like Amazon, EBay, Decathlon etc.
  • Experience in preparing the test plan for the project.
  • Experience in RESTFULL web service Testing using Rest Assured framework java. Validated JSON formatted data, different http status code like 200, 201, 400, 415, 500etc.
  • Designed tracking pages and and tracking buttons in Shopify using HTML, CSS and BOOTSTAP
  • Closely worked in order management apps like Shopify, WooCommerce and Magento.

TECHNICAL SKILLS:

Programming languages: java, C.

Markup languages: HTML, CSS, Bootstrap 4

Working knowledge of: WooCommerce, Magento, Shopify, and other CMS’s as well.

Hands on experience on: JIRA, Zendesk, Postman, Sublime Text 3

Expert knowledge of: API’s, Webhooks, SQL, SoapUI, Selenium Webdriver

EXPERIENCE:

Confidential

Application Engineer

Responsibilities:

  • Owned and drove the resolution process for applications issues, communicating the statuses, performing root cause analysis, and providing post - resolution reporting for high severity JIRA incidents.
  • Responsible for integrating global couriers via API, Web crawling, FTP and SFTP
  • Experienced designing tracking page for clients using stores like Shopify and BigCommerce
  • Having work experience in different tools including API, Amazon Web Services, JIRA, Zendesk, Big Query
  • Working closely with the development team in resolving the client queries.
  • Working on the user websites/stores and add and remove the application and changing the interfaces using coding languages.
  • Employing technical expertise for new product development and became a customer advocate in resolving their issues.
  • Providing sales support by troubleshooting new installation issues, developing new product specifications, and meeting customer needs with product and parts drawings and documentation.

Confidential

Software Engineer/Analyst

Responsibilities:

  • Worked in Microsoft exchange admin and client networking team.
  • Mailbox management and securities
  • Shared Drive creation/access/mapping
  • Configured and performed backups
  • Created and managed Mailboxes, Distribution Lists, and Public Folders.
  • Created materials for both users and teammates

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