- 1+ years experienced in API testing, Automation testing and manual testing for a China based startup and Confidential India.
- Tested SOAP and REST APIs for 50+ global couriers
- Strong experience in handling client calls like Amazon, EBay, Decathlon etc.
- Experience in preparing the test plan for the project.
- Experience in RESTFULL web service Testing using Rest Assured framework java. Validated JSON formatted data, different http status code like 200, 201, 400, 415, 500etc.
- Designed tracking pages and and tracking buttons in Shopify using HTML, CSS and BOOTSTAP
- Closely worked in order management apps like Shopify, WooCommerce and Magento.
Programming languages: java, C.
Markup languages: HTML, CSS, Bootstrap 4
Working knowledge of: WooCommerce, Magento, Shopify, and other CMS’s as well.
Hands on experience on: JIRA, Zendesk, Postman, Sublime Text 3
Expert knowledge of: API’s, Webhooks, SQL, SoapUI, Selenium Webdriver
- Owned and drove the resolution process for applications issues, communicating the statuses, performing root cause analysis, and providing post - resolution reporting for high severity JIRA incidents.
- Responsible for integrating global couriers via API, Web crawling, FTP and SFTP
- Experienced designing tracking page for clients using stores like Shopify and BigCommerce
- Having work experience in different tools including API, Amazon Web Services, JIRA, Zendesk, Big Query
- Working closely with the development team in resolving the client queries.
- Working on the user websites/stores and add and remove the application and changing the interfaces using coding languages.
- Employing technical expertise for new product development and became a customer advocate in resolving their issues.
- Providing sales support by troubleshooting new installation issues, developing new product specifications, and meeting customer needs with product and parts drawings and documentation.
- Worked in Microsoft exchange admin and client networking team.
- Mailbox management and securities
- Shared Drive creation/access/mapping
- Configured and performed backups
- Created and managed Mailboxes, Distribution Lists, and Public Folders.
- Created materials for both users and teammates