Application Engineer Resume

PROFESSIONAL SUMMARY:

1+ years experienced in API testing, Automation testing and manual testing for a China based startup and Confidential India.
Tested SOAP and REST APIs for 50+ global couriers
Strong experience in handling client calls like Amazon, EBay, Decathlon etc.
Experience in preparing the test plan for the project.
Experience in RESTFULL web service Testing using Rest Assured framework java. Validated JSON formatted data, different http status code like 200, 201, 400, 415, 500etc.
Designed tracking pages and and tracking buttons in Shopify using HTML, CSS and BOOTSTAP
Closely worked in order management apps like Shopify, WooCommerce and Magento.

TECHNICAL SKILLS:

Programming languages: java, C.

Markup languages: HTML, CSS, Bootstrap 4

Working knowledge of: WooCommerce, Magento, Shopify, and other CMS’s as well.

Hands on experience on: JIRA, Zendesk, Postman, Sublime Text 3

Expert knowledge of: API’s, Webhooks, SQL, SoapUI, Selenium Webdriver

EXPERIENCE:

Confidential

Application Engineer

Responsibilities:

Owned and drove the resolution process for applications issues, communicating the statuses, performing root cause analysis, and providing post - resolution reporting for high severity JIRA incidents.
Responsible for integrating global couriers via API, Web crawling, FTP and SFTP
Experienced designing tracking page for clients using stores like Shopify and BigCommerce
Having work experience in different tools including API, Amazon Web Services, JIRA, Zendesk, Big Query
Working closely with the development team in resolving the client queries.
Working on the user websites/stores and add and remove the application and changing the interfaces using coding languages.
Employing technical expertise for new product development and became a customer advocate in resolving their issues.
Providing sales support by troubleshooting new installation issues, developing new product specifications, and meeting customer needs with product and parts drawings and documentation.

Confidential

Software Engineer/Analyst

Responsibilities: