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Devops/network Support Resume

Plano, TX


  • 5+ years of IT experience as a QA engineer/production support engineer for banking/insurance based domains
  • 6+ months in practicing DevOps, CI/CD, infrastructure automation, quality engineering and release management
  • Experience in setting up CI/CD pipelines using Jenkins, Bitbucket, Maven and VSTS
  • Excellent understanding of source code management principles and systems, particularly Git
  • Experience in integrating code quality tools such as SonarQube, Veracode in CI/CD pipelines
  • Strong exposure to infrastructure as a code/configuration management tools such as Terraform, Ansible, Puppet and for provisioning and managing software versions on the server
  • Strong exposure to AWS and Azure cloud platforms, microservices and test - driven development
  • Strong hands on experience in scripting languages such as Groovy, Shell scripting
  • Participated in the release cycle of the product which involved environments like development, QA, UAT and production
  • Familiar with software testing methodology and best practices and understanding of the software development life cycle
  • A highly motivated, energetic individual, a team player with excellent communication and inter-personal skills


Cloud platforms: AWS, Azure

Framework/Tools: Maven, Nexus, Terraform, Ansible, Puppet, SonarQube, Veracode, JIRA

Versioning Tools: BitBucket, GitHub

CI Tools: Jenkins, VSTS

Containers: Docker

Web/Application Servers: Apache 2.x/1.3.x, Tomcat, WebSphere 6.x/5.x, WebLogic 9.x/10.x/12c

Bug Tracking Tools: Web Prompt, Bugzilla

Test Management Tools: Quality Center

Automation Testing Tools: QTP, Selenium WebDriver

Test Framework: TestNG

Project Management Tools: Confidential Project 2013, Confidential Visio, Confidential Office Suite

Operating Systems: Confidential Windows, Red Hat Enterprise Linux 6.0

Databases: Confidential SQL Server 2014, Oracle 11g

Programming/Scripting Languages: Java, Shell scripting, Groovy script


Confidential, Plano, TX

DevOps/Network Support


  • Establish communication between instances and upload applications into source code repo for automation/devops work
  • Set up free style project and pipeline, source code management, build triggers and post-build actions using Jenkins and deploy applications into Tomcat
  • Configure webhooks in Bitbucket to trigger a build in Jenkins
  • Create nightly builds with integration to code quality tools such as SonarQube
  • Integrate Jenkins and Nexus to manage versions for build artifacts
  • Write playbooks to provision EC2 instances on AWS cloud
  • Build pipeline using VSTS to deploy applications into Azure cloud as a part of migration and manage release definitions on various environments
  • Analyse solution based on network requirements and provide front door support to sales for AT&T Advanced Sales Automation Platform
  • Evaluate network business case and understand technical services/requirements
  • Identify the problem, provide support over phone, chat, eCRM tools and emails and interact with sales

Confidential, Fargo, ND

People Data Management Operations Support


  • Data management processes-consultation with program and line partners
  • Working with executive hire, venture integration, large-scale reorganization, rewards upload and job elimination
  • Working with MS Office (primarily Outlook and Excel) to record data and communications

Confidential, Stoughton, MA



  • Member of project team driving improvements for supply chain/transportation operations
  • Participate in business requirements meetings
  • Assist in customer engagement process, manage customer relationships by being on top of customer requests, queries and issues
  • Map, document and recommend process improvements
  • Accountable for status reporting, minutes of meetings
  • Actively engage with internal partners throughout the organization to meet and exceed customer service levels and transport-related KPI’s


QA Engineer


  • Work closely with developers and QA members to develop test plan, define test requirements and lead in preparation of test cases based on the business requirements
  • Prepare and execute test cases based on test scenarios drawn from functional requirements
  • Develop and execute automation scripts for functional testing of various modules using Selenium WebDriver and TestNG
  • Execute Selenium test scripts for cross browser compatibility
  • Conduct regression testing for new deployments and changes
  • Manage, track and report defects using QC and responsible for communicating the status to development team
  • Perform back-end testing using SQL queries to ensure data integrity
  • Ensure timely delivery of test results to the intended stakeholders

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