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Sr. Applications Analyst Resume

EXPERIENCE:

Confidential

Sr. Applications Analyst

Responsibilities:

  • Provide technical support, troubleshooting and analysis of production issues across various systems and applications in an IBM mainframe environment.
  • First line support analyst for Branch software and ATM related issues.
  • Provide guidance on feedback reviews with senior managers, ensuring outstanding issues are tracked to closure.
  • Finished in the top 4 in the innovative idea challenge contest out of 2500 ideas
  • Drive improvement strategies for application support and other functional areas .

Confidential

Team Leader

Responsibilities:

  • Coordinated the process of code movement to Production in an IBM mainframe environment.
  • Provided after hours technical support and troubleshooting of production code.
  • Analyzed and resolved technical issues dealing with Credit card processing software using Cobol, CICS,VSAM and JCL.
  • Supervised and guided a team of 10 programmers/consultants in the development and testing phases of projects using Vision Plus software.
  • Wrote technical specifications and evaluated business requests of various Banking clients.

Confidential

Project Manager/Senior Analyst

Responsibilities:

  • Using Ascential Software ’ s QualityStage performed Data Cleansing (analysis, standardization,enrichment from internal and external sources) and Customer Unduplication process for Confidential in Windows 2000/XP and IBM Mainframe environments.
  • Managed a project to connect all the local unemployment offices (KEKs) with the Dept.of Labor via the Web using Microsoft ’ s .net platform.
  • The project was completed within budget and scheduled time plan, resulting in two additional offers by the customer.
  • Trained the members of the Hellenic security forces on a new software package (E - Team) for the Athens 2004 Olympic games.

Confidential, Oklahoma City, OK

Senior software Consultant

Responsibilities:

  • Reviewed causes and recommended resolutions to the Confidential ’ s Department of Labor to help meet the federal mandate for adapting to the year 2000 software compliance.
  • Supervised and guided a team of 10 consultants during the remediation and testing phases.
  • Remediated and tested over 100 COBOL/CICS programs and provided production support in an IBM Mainframe environment.
  • The project was completed two months ahead of the scheduled deadline and under budget.

Confidential, Philadelphia, PA

Software Engineer

Responsibilities:

  • Enhanced and maintained COBOL programs in the Billing/Customer Contact systems.
  • Wrote DB2 queries and SPUFI to maintain and testproduction files.
  • Created test data and tested portions of the Billing system as required by monthly software upgrades.

Confidential, Philadelphia, PA

Senior Programmer/Analyst

Responsibilities:

  • Installed and maintained Computer Associate ’ s fmancial packages: General Ledger, Accounts Receivable and Accounts Payable (Latest releases).
  • Designed and maintained software in the areas of Sales, Inventory control, Finance, Purchasing, Warehouse systems, Human resources and Payroll.
  • Supported a CICS Invoice Matching System, redesigned several maps and COBOL CICS programs to store invoices for newly created warehouse orders.
  • Designed, analyzed, programmed and tested a Vendor Order Reporting System using COBOL CICS.
  • This system filed and maintained Vendor orders for 4 warehouses throughout the lifecycle of the order.

Confidential, King of Prussia, PA

Systems Analyst/Programmer

Responsibilities:

  • Designed, developed and implemented a Contract System to interface with a Sales System.
  • The project eliminated the need for duplicate keying.
  • Designed, developed and implemented a CICS Credit and Claims System.
  • The system resulted in a reduction of customer inquiry time.
  • Developed and maintained a Sales Contract System using MICROFOCUS COBOL.

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