Sr. Applications Analyst Resume

EXPERIENCE:

Confidential

Sr. Applications Analyst

Responsibilities:

Provide technical support, troubleshooting and analysis of production issues across various systems and applications in an IBM mainframe environment.
First line support analyst for Branch software and ATM related issues.
Provide guidance on feedback reviews with senior managers, ensuring outstanding issues are tracked to closure.
Finished in the top 4 in the innovative idea challenge contest out of 2500 ideas
Drive improvement strategies for application support and other functional areas .

Confidential

Team Leader

Responsibilities:

Coordinated the process of code movement to Production in an IBM mainframe environment.
Provided after hours technical support and troubleshooting of production code.
Analyzed and resolved technical issues dealing with Credit card processing software using Cobol, CICS,VSAM and JCL.
Supervised and guided a team of 10 programmers/consultants in the development and testing phases of projects using Vision Plus software.
Wrote technical specifications and evaluated business requests of various Banking clients.

Confidential

Project Manager/Senior Analyst

Responsibilities:

Using Ascential Software ’ s QualityStage performed Data Cleansing (analysis, standardization,enrichment from internal and external sources) and Customer Unduplication process for Confidential in Windows 2000/XP and IBM Mainframe environments.
Managed a project to connect all the local unemployment offices (KEKs) with the Dept.of Labor via the Web using Microsoft ’ s .net platform.
The project was completed within budget and scheduled time plan, resulting in two additional offers by the customer.
Trained the members of the Hellenic security forces on a new software package (E - Team) for the Athens 2004 Olympic games.

Confidential, Oklahoma City, OK

Senior software Consultant

Responsibilities:

Reviewed causes and recommended resolutions to the Confidential ’ s Department of Labor to help meet the federal mandate for adapting to the year 2000 software compliance.
Supervised and guided a team of 10 consultants during the remediation and testing phases.
Remediated and tested over 100 COBOL/CICS programs and provided production support in an IBM Mainframe environment.
The project was completed two months ahead of the scheduled deadline and under budget.

Confidential, Philadelphia, PA

Software Engineer

Responsibilities:

Enhanced and maintained COBOL programs in the Billing/Customer Contact systems.
Wrote DB2 queries and SPUFI to maintain and testproduction files.
Created test data and tested portions of the Billing system as required by monthly software upgrades.

Confidential, Philadelphia, PA

Senior Programmer/Analyst

Responsibilities:

Installed and maintained Computer Associate ’ s fmancial packages: General Ledger, Accounts Receivable and Accounts Payable (Latest releases).
Designed and maintained software in the areas of Sales, Inventory control, Finance, Purchasing, Warehouse systems, Human resources and Payroll.
Supported a CICS Invoice Matching System, redesigned several maps and COBOL CICS programs to store invoices for newly created warehouse orders.
Designed, analyzed, programmed and tested a Vendor Order Reporting System using COBOL CICS.
This system filed and maintained Vendor orders for 4 warehouses throughout the lifecycle of the order.

Confidential, King of Prussia, PA

Systems Analyst/Programmer

Responsibilities:

Designed, developed and implemented a Contract System to interface with a Sales System.
The project eliminated the need for duplicate keying.
Designed, developed and implemented a CICS Credit and Claims System.
The system resulted in a reduction of customer inquiry time.
Developed and maintained a Sales Contract System using MICROFOCUS COBOL.