Retail Sales Associate Resume Ann Arbor, MI - Hire IT People

SUMMARY: To pursue a career in Computer Information Systems in the Southeast Confidential area that will expand upon the knowledge I have obtained thus far in pursuing my degree.

TECHNICAL SKILLS

Microsoft Office - Excel, Word, PowerPoint
Access
Visual Studio
SDLC
Javascript
HTML and CSS
C#
Customer Support
Project Management
Social Media Marketing and Management
SQL
Networking and Data Communications

PROFESSIONAL EXPERIENCE

Confidential, Ann Arbor, MI

Retail Sales Associate

Responsibilities:

Career Development Program (CDP) graduate in preparation for store management.
Honored wif Winner’s Circle Recognition for teh 2012 year for leading in sales.
Ensure that customers needs are met before leaving teh store by right fitting teh solution and making sure they are setup for success through teh on-boarding process.
Demonstrate and display knowledge of teh store systems to support teh Customer Experience.
Support team members in serving customers along wif store operations such as merchandising and cleaning.
Deliver financial results to district management weekly based on key performance indicators.
Provide and receive feedback from Store Management and fellow associates wif ways to improve customer service and sales results.
Work in conjunction wif teh Technical Support Team to troubleshoot onsite problems wif cellular and data devices.

Confidential, East Lansing, MI

Telemarketer

Responsibilities:

Contacted Confidential Alumni for continued financial support through university campaigns.
Contacted alumni parents to inform them about current and upcoming university events.

Confidential, Dundee, MI

Information and Telecommunications (IT) Analyst Intern

Responsibilities:

Performed ongoing analysis and monitoring of telecommunications invoices and recovery of funds due to errors.
Audited and resolved billing issues on invoices and processed for payments.
Streamlined telecommunications invoices by negotiating contracts and rate plan optimization.
Provided excellent customer service to teh end-users.
Worked wif teh Information and Technical support department to ensure that other department communication services were running at full capacity.

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Retail Sales Associate Resume

Ann Arbor, MI

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