Senior Information Technology Specialist Resume Washington, DC - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Senior Information Technology Specialist

Responsibilities:

As an Senior Information Technology Specialist, I focus on Software Support and Installations as well as Hardware Support and Installations in a Windows 7 and 10 environment.
In addition, I also train new IT staff in technical procedures, did the Technical Writing for parts of our Training Manual and manage User and Device accounts in Active Directory.

Confidential, Washington, DC

Information Technology Specialist

Responsibilities:

As an Information Technology Specialist, I focused on Software Support and Installations as well as Hardware Support and Installations in a Windows 7 and 10 environment.
Scheduled and supported audio and video conferencing using
Citrix Receiver, Adobe Connect and Cisco Webex for clients in the US and overseas.
Managed Device and User Accounts in Active Directory.

Confidential, Washington, DC

Information Assistant

Responsibilities:

As an Information Assistant, I focused on Software Support and Installations as well as Hardware Support and Installations in a Windows NT, Vista and 7 environment.
Performed remote assistance using GoTo Assist.
Lead team responsible for AV Presentation support.