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Client Representative/web Migration And Maintenance Lead Resume

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Germantown, MD

PROFESSIONAL PROFILE:

  • 11+ years of web design and web content management system (CMS) experience
  • 3+ years of client rep and project management administration (balancing costs, schedule, quality and risks)
  • Confident and able to meet deadlines under pressure.
  • Excellent communication and inter - personal skills.
  • Seeking a full-time position in the DC Metropolitan Area in an environment that will challenge me by allowing me to implement my organizational presence while integrating my superior computer skills.
  • Willing to work overtime and attend any classes or user groups necessary to enhance my job performance.

SOFTWARE/TECHNICAL SKILLS REQUIRED:

  • Dream Weaver
  • Adobe Photo Shop
  • Advanced HTML
  • Home Site
  • Macromedia Flash
  • DocGen 1.0,

WORK EXPERIENCE:

Client Representative/Web Migration and Maintenance Lead

Confidential, Germantown, MD

Responsibilities:

  • Led small team of web migrators by planning/managing time, cost and quality variances through out 3 year migration project with over 10,000 web pages; Serve as Client Representative for Department of Energy contractors and/or Department of Energy clients for web development maintenance, HTML/Content Management System troubleshooting and facilitating the launch process of new web projects and/or applications.
  • Track and record financial budgets within each subtask (contract) for applications, redesigns and database work in SharePoint.
  • Prepare monthly activity reports for submission to subtask (contract) Program Manager which included financial burn rates, itemized cost breakdowns and estimate to completion rates for budgets and tasks.
  • Reports also included, monthly activity reports such as broken link reports Tier II technical work such as workflow maintenance, template modifications and assets transfer maintenance/troubleshooting.
  • Produce, administer and track (until approved, if applicable) financial documents.
  • Assist and migrate HTML into a web based content management system (Open Text/Red Dot Version 9) while analyzing small deviations in cascading style sheets (CSS), editing HTML5 source code to adhere to style sheets and administrating the overall style sheet.
  • Communicate technical nuances and 508 compliance issues to other team member's, contractors and DOE employees to distinguish the visual representation of each web page and ensuring cross-browser consistency within IE9, Firefox 4 and Safari 5.
  • Controlling the release to the production server (www1) of HTML pages that are submitted to the Open Text CMS workflow by ensuring that pages are 508 compliant and adhere to DOE EERE Web Technical Guidelines and standards.
  • Converting Microsoft Word documents using Dream Weaver and Home Site to assist clients and contractors in implementing intermediate to advanced HTML additions/edits to exiting web pages and Java Script.
  • Optimize and convert PDF documents for posting to client’s website.
  • Work with other team member's and contractors to strategize, research and brainstorm the planning, implementation and roll out phases of social media tools such as widgets, blogs and mobile applications to stay on the cutting edge of web technologies.
  • Conduct usability studies using tools such as Crazy Egg and Google Analytics to assess how end users interface with graphical and template web designs.
  • Prepare, coordinate and instruct Open Text CMS to DOE contractors and DOE employees online via GoToMeeting as needed.

Travel Specialist

Confidential, Arlington, VA

Responsibilities:

  • Responsibilities included assisting students regarding questions on course content of the 10 travel and transportation courses.
  • Ensure students register for correct course depending on their agencies.
  • Knowledgeable in the travel regulations for inquires from federal government employees and agencies.
  • Responsibilities also included arranging, reserving, setting up Confidential classrooms and assisting government teacher with the distribution and accounting of classroom materials.

Software Skills Included:

  • Microsoft Office: Including advanced Access
  • Lotus Notes
  • Internet Explorer.

Electronic Information Specialist

Confidential

Responsibilities:

  • Maintain public-facing web pages as assigned by editor.
  • Review content submitted by programs, offices and directorates.
  • Select content to post in keeping with established information architecture, write feature copy to keep website fresh and reflective of association initiatives and goals.
  • Worked with fellow content specialists to ensure that content is synchronized, consistent, meets editorial, AP style and other website policies.
  • Worked with offices and directorates and information architect(s) to create new content areas and additional sublevel navigation based on user behavior, search data and newly developed content.
  • Worked with design consultant to enhance visual design of web pages.
  • Kept current on web industry trends.
  • Monitored other scientific and mental health websites, news outlets and association sites in order to evaluate Confidential 's website, create new information portals, and do competitive analysis.

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