SUMMARY:

• Accomplished Health IT & Instructional Design expert offering more than ten years of key experience.
• Adept liaison between information technologies and front end users of the any particular application.
• Possesses first - rate skills to effectively train, cultivate and observe end users to guarantee that they are at a substantial level of competency within any application.
• Proven ability to collaborate on all business levels while effectively directing systems, processes, operations and documentation onsite as well as remotely.
• Highly personable and self-motivate professional with the versatility to work amongst diverse groups and handle complex issues effectively.
• Highly experienced Project Manger, Instructional designer and consultant, with more than ten years intensive experience within diverse, fast-paced results driven environments.

AREAS OF EXCELLENCE:

• Project Planning
• Adult Principles
• Best Practices Implementation
• Instructional Technology
• Captivate Expert
• Curriculum Development
• Expert metrics analyst
• LMS Administrator

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

Sr. Instructional Designer

Responsibilities:

• Executed varied role as senior instructional designer and trainer overseeing the Mid-Atlantic region that included more than 40 sites in nine states.
• Frequently traveled to offsite offices to facilitate implementation of applications and upgrades within Confidential and Confidential softwares for clinical and billing staff.
• Decision-making authority for lesson plans, tips and tricks, job aids and computer based modules and Sharepoint administrator.
• Expert in managing daily operations during site visits and Epic Implementation for several practices
• Experience working with healthcare initiatives, software, applications, and network product
• Expert in the d evelopment and design PowerPoints, workbooks, tips and tricks sheets, assessments, policies and procedures, job aids.
• Extensive experience in and development of multimedia approaches to learning and LMS.
• Expert knowledge in Instructional methodologies, LMS, Sharepoint CBT and ILT.
• Expert in utilizing ADDIE, AGILE PMBOK methodologies.
• Impeccable communication and presentation skills with the proven ability to motivate and mentor existing staff.

Confidential, Baltimore, MD

Senior Instructional Designer

Responsibilities:

• Expert in managing daily operations during site visits and Epic Implementation for several practices
• Experience working with healthcare initiatives, software, applications, and network product
• Expert in the d evelopment and design PowerPoints, workbooks, tips and tricks sheets, assessments, policies and procedures, job aids.
• Extensive experience in and development of multimedia approaches to learning and LMS.
• Expert knowledge in Instructional methodologies, LMS, Sharepoint CBT and ILT.
• Expert in utilizing ADDIE, AGILE PMBOK methodologies.
• Impeccable communication and presentation skills with the proven ability to motivate and mentor existing staff.

Confidential, Chapel Hill, NC

Senior Instructional Designer

Responsibilities:

• Expert in managing daily operations during site visits and Epic Implementation for several practices
• Experience working with healthcare initiatives, software, applications, and network product
• Expert in the d evelopment and design PowerPoints, workbooks, tips and tricks sheets, assessments, policies and procedures, job aids.
• Impeccable communication and presentation skills with the proven ability to motivate and mentor existing staff.
• Extensive experience in and development of multimedia approaches to learning and LMS.
• Expert knowledge in Instructional methodologies, LMS, Sharepoint CBT and ILT.
• Expert in utilizing ADDIE, AGILE PMBOK methodologies.
• Expert in the of experienced and non-experienced professionals to integrate new technology into existing systems and workflows.
• Led large-scale implementation of ambulatory project which included over 21,000 hours classroom teaching over 1000 providers, clinicians and other staff.
• Confidential three go-lives

Confidential, Baltimore, MD

Senior Instructional Designer

Responsibilities:

• Expert in managing daily operations during site visits and Epic Implementation for several practices
• Experience working with healthcare initiatives, software, applications, and network product
• Expert in the d evelopment and design PowerPoints, workbooks, tips and tricks sheets, assessments, policies and procedures, job aids.
• Impeccable communication and presentation skills with the proven ability to motivate and mentor existing staff.
• Extensive experience in and development of multimedia approaches to learning and LMS.
• Expert knowledge in Instructional methodologies, LMS, Sharepoint CBT and ILT.
• Expert in utilizing ADDIE, AGILE PMBOK methodologies.
• Expert in creating fresh learning environments with the use of captivate and articulate for prerequisite learnings and new hire orientation.
• Proven ability to improve upon existing systems by collecting data via research tactics
• Excellent organizational skill set with demonstrated ability to execute projects on time and within budget.
• Inpatient and Ambulatory Epic Care trainer with specifically 10,880 hours of classroom over 500 nurses and providers but over 1000 non clinical staff as well.

Confidential, Gainesville, FL

Senior Instructional Designer

Responsibilities:

• Expert in remedy ticketing system and LMS administrator
• Experience working with healthcare initiatives, software, applications, and network product
• Expert in the d evelopment and design PowerPoints, workbooks, tips and tricks sheets, assessments, policies and procedures, job aids.
• Extensive experience in and development of multimedia approaches to learning and LMS.
• Expert knowledge in Instructional methodologies, LMS, Sharepoint CBT and ILT.
• Expert in utilizing ADDIE, AGILE PMBOK methodologies.
• Impeccable communication and presentation skills with the proven ability to motivate and mentor existing staff.
• Expert in creating fresh learning environments with the use of captivate and articulate for prerequisite learnings and new hire orientation.
• Proven ability to improve upon existing systems by collecting data via research tactics
• Excellent organizational skill set with demonstrated ability to execute projects on time and within budget.
• Inpatient and Ambulatory Epic Care trainer with specifically 10,880 hours of classroom over 500 nurses and providers but over 1000 non clinical staff as well.

Confidential

Senior Instructional Designer

Responsibilities:

• Experience working with healthcare initiatives, software, applications, and network product
• Expert in the d evelopment and design PowerPoints, workbooks, tips and tricks sheets, assessments, policies and procedures, job aids.
• Extensive experience in and development of multimedia approaches to learning and LMS.
• Expert knowledge in Instructional methodologies, LMS, Sharepoint CBT and ILT.
• Expert in utilizing ADDIE, AGILE PMBOK methodologies.
• Impeccable communication and presentation skills with the proven ability to motivate and mentor existing staff.
• Expert in creating fresh learning environments with the use of captivate and articulate for prerequisite learnings and new hire orientation.

Confidential, Columbia, MD

Project Manager

Responsibilities:

• Experience working with healthcare initiatives, software, applications, and network product
• Expert in implementation of EMR systems as well as data entry, chart abstraction and software updates.
• Expert in the development of solutions for improving more efficient patient care through eMAR and ORDERs
• Extensive experience in and development of multimedia approaches to learning and LMS.
• Expert knowledge in Instructional methodologies, LMS, Sharepoint CBT and ILT.
• Expert in utilizing ADDIE, AGILE PMBOK methodologies.
• Expert in the d evelopment and design PowerPoints, workbooks, tips and tricks sheets, assessments, policies and procedures, job aids.
• Impeccable communication and presentation skills with the proven ability to motivate and mentor existing staff.
• Expert in creating fresh learning environments with the use of captivate and articulate for prerequisite learnings and new hire orientation.

Confidential, Columbia, MD

Instructional Designer/EMR Trainer

Responsibilities:

• Experience working with healthcare initiatives, software, applications, and network product
• Extensive experience in and development of multimedia approaches to learning and LMS.
• Expert knowledge in Instructional methodologies, LMS, Sharepoint CBT and ILT.
• Expert in utilizing ADDIE, AGILE PMBOK methodologies.
• Expert in the d evelopment and design PowerPoints, workbooks, tips and tricks sheets, assessments, policies and procedures, job aids.
• Impeccable communication and presentation skills with the proven ability to motivate and mentor existing staff.
• Expert in creating fresh learning environments with the use of captivate and articulate for prerequisite learnings and new hire orientation.
• Expert in instructional design and adult learning theories
• Implemented the EMR system within CMP as well as all of the data entry, chart abstraction and software updates.
• Created effective workflows for front office, back office, Coumadin clinic, referral and reception.