Web Content Specialist Resume
Birmingham, AL
SUMMARY:
- Quick Study - always learning why rather than memorizing how.
 - Organizationally gifted - every detail matters.
 - Adept at multitasking and meeting deadlines.
 - Strong written/verbal communication skills.
 - 20+ years of IT experience
 
SKILLS:
Proficient in: HTML, CMS (SharePoint, Dreamweaver, SiteMaker, NopCommerce), SQL, UNIX, Microsoft Access, trouble ticket software, remote connection software, Microsoft Office Suite, WebEx
Experience with: CSS, JavaScript, C++, Visual Basic, Perl, Drupal
EXPERIENCE
Confidential, Birmingham, AL
Web Content Specialist
Responsibilities:
- Responsible for migrating all content to newly created web site via Dreamweaver and NopCommerce Content Management Systems.
 - Assist in designing and creating page layouts using HTML and CSS.
 - Add and modify product information to NopCommerce CMS.
 - Perform quality assurance checks against all content in multiple browsers.
 
Confidential, Birmingham, AL
Web Content Specialist
Responsibilities:
- Responsible for migrating all content from large hospital web sites to newly created sites via a Content Management System.
 - This includes migrating all images, videos, banners, internal and external links, document links and SEO data either directly from the existing site or from Word/PDF documents.
 - During migration process, perform “clean-up” of HTML code and make minimal CSS changes to ensure site continuity.
 - Assist clients in designing the hierarchy of their new web site and implementing the site navigation.
 - Add initial information to both Classes & Events and News modules.
 - Add necessary web parts to each page to accommodate desired content.
 - Add metadata to each page based on key words in the content.
 - Perform quality assurance checks against all content in multiple browsers.
 - Manage multiple projects in a deadline driven environment.
 
Confidential, Nashville, TN
Consultant, Application Design & Development
Responsibilities:
- Responsible for all IT aspects of new client implementation including face to face meetings and weekly conference calls with clients to track the progress of the implementation process.
 - Develops, implements, tests and monitors scheduled production jobs related to data file transfers to clients.
 - Assists in the troubleshooting of EDI and data transfer failures.
 - Performs system setup for new client implementations
 - Work with clients to design data files to meet their internal needs.
 - Writes SQL scripts for the purpose of transferring data between internal and external applications.
 
Confidential, Birmingham, AL
Software Engineer
Responsibilities:
- Responsible for all aspects of development and technical support for practice management software, including designing, coding, testing and documenting all changes required by the Government.
 - Trained software support personnel on all changes made to the software.
 - Researched and resolved all technical issues in a timely manner.
 - Designed and coded utilities to extract data in a specific format for conversion purposes.
 - Converted data from various software products into a Sybase Database Application.
 
Senior Client Services Specialist
Confidential
Responsibilities:
- Responsible for Tier 2 support of all EDI issues for practice management software.
 - Worked with development team to design Government mandates and enhancements to the software.
 - Trained new support employees on our software and EDI procedures.
 
Confidential, Overland Park, KS
Account Manager
Responsibilities:
- Provided information to prospective customers regarding our products.
 - Aided in closing pending deals by assisting prospects in designing the appropriate application to meet their business needs.
 - Maintained customer accounts throughout the life of their application.
 
Software Engineer
Confidential
Responsibilities:
- Responsible for designing, coding, testing and documenting complex applications.
 - Followed all projects through entire life cycle from design through installation.
 - Trained newly hired programmers on the company’s operating system, programming language and department procedures.
 
System Operator
Confidential
Responsibilities:
- Responsible for monitoring two computer systems.
 - Resolved issues as they arose or contacted appropriate personnel to escalate the issue.
 - Fielded incoming calls from customers and departments in the organization regarding the computer systems.
 
