Web Content Manager Resume
4.00/5 (Submit Your Rating)
Washington, DC
SUMMARY:
- HTML, CSS, Javascript experience
- Content Management System experience
- Information Architecture experience
- Experienced content manager, photo editor, blogger and social media specialist for personal beauty blog
- Section 508 accessibility experience
- Section 508 content remediation experience
- Contractor experience
- Experience as a CMS training facilitator
- Working experience with government agencies
- Working experience with Healthcare institutions
- Working experience with Financial institutions
EXPERTISE IN:
- Extensive customer service
- Microsoft 2010
- SharePoint 2010
- Accenture Digital Diagnostics Engine (ADDE)
- JIRA
- Citrix
- Terremark
- Google Analytics
- Wordpress
- JAWS
- Axure
- Spanish language (read, speak, write)
- Experience working onsite/offsite
WORK HISTORY:
Confidential, Washington, DC
Web Content Manager
Responsibilities:
- Reorganize, repurpose, migrate and manage content on the website.
- Provide backup for infrastructure support for critical issues.
- Developed extensive site map of current and proposed reorganized website.
- Meetings with Program Managers and Directors about website content and reorganization.
- Content migration.
- Creating wireframes for new and repurposed content.
- Creating content mock - ups.
Confidential, Laurel, MD
Web Content Analyst
Responsibilities:
- Conducted comprehensive content audits across each migrated site.
- Worked closely with content owners and approvers to ensure new and revised content for the site.
- Evaluated existing content, redeveloped content, reviewed publication methods and workflow.
- Proposed solutions to problems, considered timeliness, effectiveness, and practicality when addressing client needs.
- Completed web maintenance support for web content update requests, help desk ticket routing and coordination as necessary for triaging incidents to client staff.
- Facilitated monthly Percussion Content Management System training and technical support as needed.
- Actively monitored and responded to tickets and problems promptly by troubleshooting, diagnosing, and taking corrective action.
- Assisted in writing and reviewing documentation and manuals regarding Confidential and stand operating procedures and provided feedback to improve processes.
- Assisted with manual checks for 508 compliance to manage issues via propriety tool.
- Senior Editor approval level.
Confidential, Rockville, MD
Web Content Developer
Responsibilities:
- Migrated content into the Content Management System.
- Conducted comprehensive content audits across each migrated site.
- Worked closely with government client to create, edit and maintain content.
- Frequent updates to Recall and Safety Alerts.
- Experience working on-call.
- Temporary contracting position.