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Writer/editor/instructional Designer Resume

SUMMARY:

More than 25 years’ experience in providing corporate and academic clients with printed and online documentation that is clear, well designed, and persuasive.

TECHNICAL SKILLS:

Tools: Windows, Macintosh OS, Microsoft Word, Excel, PowerPoint, Visio, Dreamweaver, HTML, FrameMaker, Photoshop, Illustrator, Snagit, Acrobat, SharePoint, RoboHelp.

EXPERIENCE:

Writer/editor/instructional designer

Confidential, Durham, NC

Responsibilities:

  • Developed a variety of nonfiction and fiction titles for digital and print publication.

Confidential, Newport News, VA

Graphic Designer

Responsibilities:

  • Developed the user manual for Confidential ’s premier DNA analysis instrument.

Confidential, Raleigh, NC

Graphic Designer

Responsibilities:

  • Updated documentation to support the company’s preparation.

Confidential, Charlotte, NC

Graphic Designer

Responsibilities:

  • Worked with a team of writers to update policies and procedures for the Home Loans and Legacy Asset Management division.

Confidential, Minneapolis, MN

Graphic Designer

Responsibilities:

  • Worked with a team of writers to revise and update more than 350 procedures related to mortgage foreclosure and loss control.
  • Revised and expanded documentation related to the Secure and Fair Enforcement a Registration and Renewal Guide for mortgage loan originators, and a Resource Guide for managers.
  • Edited the user guide for the Vendor Management System of Record, a program used to manage all aspects of vendor relations.
  • Updated training materials for students and facilitators.

Confidential, Research Triangle Park, NC

Graphic Designer

Responsibilities:

  • Created standard operating procedures, work instructions, training materials, web pages, and information sheets.
  • Edited and updated a wide variety of existing documentation to ensure clarity and accuracy.

Confidential, Raleigh, NC

Graphic Designer

Responsibilities:

  • Created documentation supporting the company s line of archival medical image storage devices, including specifications, user manuals, marketing materials, web content, and statements of work.
  • Redesigned documentation to be more readable and visually appealing.

Confidential, Research Triangle Park, NC

Graphic Designer

Responsibilities:

  • Wrote and edited policies and procedures relating to labeling of surgical products.
  • Created training materials for creating labels using the BarTender application.
  • Updated existing documentation and training materials related to labeling and to the company s conversion to SAP.

Confidential, Morrisville, NC

Graphic Designer

Responsibilities:

  • Created storyboards for e - learning and printed instructional materials.
  • Created instructor-led training materials for classroom courses.
  • Performed quality assurance testing on e-learning modules.

Confidential, Durham, NC

Graphic Designer

Responsibilities:

  • Reviewed protocols for research in behavioral sciences to ensure compliance with federal regulations and institution policies.
  • Edited existing instructional materials to improve clarity.
  • Developed web - based tutorials for use by student and faculty researchers.

Confidential, Research Triangle Park, NC

Graphic Designer

Responsibilities:

  • Wrote and edited marketing content for Confidential web sites to promote software solutions for small and medium - sized businesses.
  • Performed user acceptance testing on web pages to ensure functionality and ease of use.

Confidential, Morrisville, NC

Graphic Designer

Responsibilities:

  • Wrote the user manual for Confidential Pro, a comprehensive suite of tools for managing all aspects of running online auctions on eBay.

Confidential, Durham, NC

Graphic Designer

Responsibilities:

  • Edited the company s documentation supporting its data migration products.
  • Wrote software user manuals for more than 50 information management programs for use in medical, academic, and business settings.
  • Created marketing materials, reference guides, training materials, and newsletters.
  • Designed a professional look for all company materials.

Confidential, Durham, NC

Graphic Designer

Responsibilities:

  • Created Getting Started With DOS, an interactive self - study course for PC users.
  • Created the user manual for WalkThrough, the first real-time 3D design application for desktop computers.
  • Revised Roger C. Parker s Desktop Publishing with WordPerfect (second edition).
  • Taught hands-on classes in DOS, Lotus 1-2-3, and other business applications.
  • Edited a 1000-page proposal submitted to the Health Care Financing Administration.
  • Worked with a team to produce a winning proposal to the Health Care Financing Administration.

Training Coordinator

Confidential, Aiken, SC

Responsibilities:

  • Managed six instructors to meet the needs of more than 4000 computer users on site.
  • Taught hundreds of employees in hands - on classes how to use computers (PC, Macintosh, and mainframe) and popular software.
  • Created practical user manuals, self-study courses, computer-based training, videotapes, and other instructional materials.

Information Analyst

Confidential, Columbia, SC

Responsibilities:

  • Maintained files for payroll, billing, and collections for the Confidential .

Research Associate and Instructor

Confidential, Columbia, SC

Responsibilities:

  • Taught undergraduate courses in Introduction to Psychology, Principles of Learning, and Research Methods in Psychology.
  • Managed the Research Methods Laboratory and supervised a dozen lab instructors for two years.
  • Executed original research studies in human memory and perception, which included creating auditory and visual test materials, testing subjects, and running statistical analyses.

Textile Designer

Confidential, Lyman, SC

Responsibilities:

  • Worked with digital pen and palette to create textile designs on state-of-the-art Sci-Tex computer-aided design system.

Graphic Designer

Confidential, Greenville, SC

Responsibilities:

  • Designed and produced brochures, advertisements, illustrations, and company logos for local clients.

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