Jr. Web Content Administrator/Admin Assistant Resume

SUMMARY:

I am currently working in the Information Technology field that allows me to utilize my strong technical ability in a team lead environment. My ability to work in a team environment allows me to communicate effectively with my colleagues, peers, and management which prove as a vital characteristic to function as a team player. I have several years of experience in a federal government environment. I am seeking an entry level position in a private industry or government based company that offers diversity, growth and advancement.

TECHNICAL SKILLS:

Software Knowledge: Microsoft Office Suite 2010, Dameware (Mini Remote Control), BMC Remedy, Active Directory

PROFESSIONAL CAREER:

Confidential

Jr. Web Content Administrator/Admin Assistant

Responsibilities:

Stage newly deployed machines to users onsite
Rename computers with appropriate computer name
Add newly built computers to Active Directory database to appropriate directorates
Save and transfer files to local share drive to be transferred to newly deployed machine (Word, Excel and Adobe documents and Outlook .PST files)
Troubleshoot and familiarize users with the new Windows 7 operating system
Configure users email, reinstall software, map printers, map local and external drives

Confidential, Rockville, MD

Jr. Web Content Administrator/Admin Assistant

Responsibilities:

Communicate with users and Hand Receipt Holders via email and/or telephone to inform them about the new upgrade and neccesary steps to prepare for deployment
Image hard drives via a hard drive burner with a master of the Windows 7 image
Disk part hard drives in preparation for new computer build
Rename computers with appropriate computer name
Add newly built computers to Active Directory database to appropriate directorates
Generate hand receipts with the new and old computer information (serial number and barcode number)
Save and transfer files to local share drive to be transferred to newly deployed machine (Word, Excel and Adobe documents and Outlook .PST files)
Record and verify information from PC’s and remove hard drives, memory and cards as needed from replaced PC’s
Install NIC cards to SIPR (Secret) machines
Configure users email
Reinstall software
Map printers
Strip old computers of components (memory, hard drive, NIC and/or DVI cards) and process paper work for DRMO
Troubleshoot work tickets in BMC Remedy
Swap out users hard drives that crashed
Fix broken clients on users PC's

Confidential. Washington, DC

Inventory Specialist/ Confidential Technician

Responsibilities:

Communicate with property custodians within the various units about excess items belonging to them.
Create Excel spreadsheets for the verified and excess items belonging to the specific unit(s).
Record and verify information from CPU’s and remove hard drives as needed
Stage workstations for Confidential deployment
Prep and stage workstations for Confidential deployment
Install Confidential workstations for various units within the bureau (replacements and swaps)
Record and verify information from PC’s and remove hard drives, memory and cards as needed from replaced PC’s
Install memory and DVI cards into new PC’s

Confidential, Washington, DC

Jr. Web Content Administrator/Admin Assistant

Responsibilities:

Also provides administrative support in the areas of creation and modification of spreadsheets, generation of various reports and distribution of materials.
Update web page content
Deliver, distribute, and copy various materials.
Create and edit Excel spreadsheets and Word documents to update organization/unit information for meetings.
Generate monthly reports
Maintained and ordered supplies as needed.

Confidential, Washington, DC

Travel Clerk/Case Processing (Contractor)

Responsibilities:

Provide customer support to Confidential employees and other government officials needing passports/visa to travel abroad.
Interact professionally via electronic mail, telephone and in person with travelers and Agency Travel Coordinators
Retrieve passports from safe files for issuances or revalidations.
Generate system letters and visa forms from Confidential if needed, and combine them with the appropriate case folder.
Generate receipts for passports being released.

Confidential, Washington, DC

Clerk

Responsibilities:

Provided administrative support to a variety of businesses including the Confidential and various private industry sector businesses.
Created and edited Word documents, tracked packages using the UPS website tracking system and updating system files

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