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Jr. Web Content Administrator/admin Assistant Resume

SUMMARY:

I am currently working in the Information Technology field that allows me to utilize my strong technical ability in a team lead environment. My ability to work in a team environment allows me to communicate effectively with my colleagues, peers, and management which prove as a vital characteristic to function as a team player. I have several years of experience in a federal government environment. I am seeking an entry level position in a private industry or government based company that offers diversity, growth and advancement.

TECHNICAL SKILLS:

Software Knowledge: Microsoft Office Suite 2010, Dameware (Mini Remote Control), BMC Remedy, Active Directory

PROFESSIONAL CAREER:

Confidential

Jr. Web Content Administrator/Admin Assistant

Responsibilities:

  • Stage newly deployed machines to users onsite
  • Rename computers with appropriate computer name
  • Add newly built computers to Active Directory database to appropriate directorates
  • Save and transfer files to local share drive to be transferred to newly deployed machine (Word, Excel and Adobe documents and Outlook .PST files)
  • Troubleshoot and familiarize users with the new Windows 7 operating system
  • Configure users email, reinstall software, map printers, map local and external drives

Confidential, Rockville, MD

Jr. Web Content Administrator/Admin Assistant

Responsibilities:

  • Communicate with users and Hand Receipt Holders via email and/or telephone to inform them about the new upgrade and neccesary steps to prepare for deployment
  • Image hard drives via a hard drive burner with a master of the Windows 7 image
  • Disk part hard drives in preparation for new computer build
  • Rename computers with appropriate computer name
  • Add newly built computers to Active Directory database to appropriate directorates
  • Generate hand receipts with the new and old computer information (serial number and barcode number)
  • Save and transfer files to local share drive to be transferred to newly deployed machine (Word, Excel and Adobe documents and Outlook .PST files)
  • Record and verify information from PC’s and remove hard drives, memory and cards as needed from replaced PC’s
  • Install NIC cards to SIPR (Secret) machines
  • Configure users email
  • Reinstall software
  • Map printers
  • Strip old computers of components (memory, hard drive, NIC and/or DVI cards) and process paper work for DRMO
  • Troubleshoot work tickets in BMC Remedy
  • Swap out users hard drives that crashed
  • Fix broken clients on users PC's

Confidential. Washington, DC

Inventory Specialist/ Confidential Technician

Responsibilities:

  • Communicate with property custodians within the various units about excess items belonging to them.
  • Create Excel spreadsheets for the verified and excess items belonging to the specific unit(s).
  • Record and verify information from CPU’s and remove hard drives as needed
  • Stage workstations for Confidential deployment
  • Prep and stage workstations for Confidential deployment
  • Install Confidential workstations for various units within the bureau (replacements and swaps)
  • Record and verify information from PC’s and remove hard drives, memory and cards as needed from replaced PC’s
  • Install memory and DVI cards into new PC’s

Confidential, Washington, DC

Jr. Web Content Administrator/Admin Assistant

Responsibilities:

  • Also provides administrative support in the areas of creation and modification of spreadsheets, generation of various reports and distribution of materials.
  • Update web page content
  • Deliver, distribute, and copy various materials.
  • Create and edit Excel spreadsheets and Word documents to update organization/unit information for meetings.
  • Generate monthly reports
  • Maintained and ordered supplies as needed.

Confidential, Washington, DC

Travel Clerk/Case Processing (Contractor)

Responsibilities:

  • Provide customer support to Confidential employees and other government officials needing passports/visa to travel abroad.
  • Interact professionally via electronic mail, telephone and in person with travelers and Agency Travel Coordinators
  • Retrieve passports from safe files for issuances or revalidations.
  • Generate system letters and visa forms from Confidential if needed, and combine them with the appropriate case folder.
  • Generate receipts for passports being released.

Confidential, Washington, DC

Clerk

Responsibilities:

  • Provided administrative support to a variety of businesses including the Confidential and various private industry sector businesses.
  • Created and edited Word documents, tracked packages using the UPS website tracking system and updating system files

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