SUMMARY

• Senior Applications Developer/Business Analyst with 20 years of success in business analysis and project leadership in the analysis, design, development, testing and implementation of large automated systems.
• Fields of expertise include analysis, quality assurance and development in state government, distribution and sales in the manufacturing industries.
• Proven track record in: requirements definition, integrated solution development, procurement procedures, systems assurance, project management, customer satisfaction and procedure development and implementation

AREAS OF EXPERTISE

• Project and team leadership
• Liaison between technical and functional disciplines
• Employee mentoring and motivation
• Coordinate, and prioritize multiple activities
• Effective communications
• Write and interpret technical design
• Conduct peer reviews
• Sales team leader
• Ability to demonstrate and apply trouble shooting and problem - solving techniques to application, environment and data issues
• Ability to maintain customer service and quality focus at all times
• Lead procurement process for purchasing numerous software packages and ensured successful implementation

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

Responsibilities:

• Customize Drupal websites, modifying themes and content to help clients improve search engine rankings.
• Create and maintain content using Drupal, Wordpress, and custom CMS solutions to ensure complete client satisfaction.
• Implement affiliate marketing solutions on custom websites; searching for offers that match the target website.

Confidential

Web Analyst and Developer

Responsibilities:

• Leverage Drupal, an open source CMS (content management system) to design, develop, deploy, and maintain the The Ozone web properties
• Develop components using PHP, HTML, and Javascript. These components are bottled into different nodes, blocks, and blogs
• Ensure that site content is fresh and engaging by publishing multimedia assets to create imagery for the site
• Maintain all navigation for the system and menus
• Utilize Google to create calendars and import them into the site functionality which is used for scheduling

Confidential

Senior Business Systems Analyst/Quality Assurance Manager

Responsibilities:

• Managed Quality assurance personnel to complete test scripts and all required documentation to successfully implement enhancements for the current functionality to Florida Child Support Enforcement program
• Lead the effort to add additional CSENET(Child Support Enforcement Network) functionality to the Florida system
• Provided data analysis for needed changes to the existing CSENET file structures
• Lead discussions with other states to ensure we followed Federal Guidelines for the CSENET
• Provided upper management with progress reports and deliverable dates
• Conducted informative sessions with district offices to explain benefits of the new functionality
• Lead team discussions in conjunction with other teams on how to manage the conversion efforts to the SAP system

Confidential

Senior Programmer/Business Analyst

Responsibilities:

• Conducted JAD sessions and gathered requirements for analysis
• Provided GAP and RISK Analysis for the stakeholders
• Provided analysis, technical and test support for an IMS to DB2 conversion project
• Developed and implemented an automated testing process using AutoTester for an IMS to DB2 conversion project
• Participated in an evaluation team doing analysis and review of multiple vendors offering solutions to convert the mainframe document generation process to desktop publishing
• Defined process and procedures for migrating systems into production
• Performed automated and manual testing and trained employees on Auto-Tester
• Debugged programs and served as the on-line specialist for 870 programs
• Served as lead analyst for on-line development implementations. Maintained and implemented all navigation and security changes for the on-line system
• Participated in staff interviews, evaluations and assignments
• Coordinated efforts with functional staff to make necessary system modifications to accommodate the relocation of local, district and/or regional offices
• Provided after hours on-call support