SUMMARY

• He is a FileNet architect/developer specialized in building ECM/BPM/ERM solutions.
• He has extensive experience working with many Confidential FileNet P8 products, such as: Case Manager, Content Navigator, Confidential Enterprise Records, and Content Collector.
• He had led technical teams through various stages of SDLC. He has successfully performed the responsibility of various roles, such as development lead, architect, and developer.
• He is an exceptional troubleshooter and problem solver. He has 10+ years of ECM experience and 17+ years of web application development experience working with complex large - scaled enterprise solutions.

TECHNICAL SKILLS

• EMC Documentum, Microsoft SharePoint / MOSS
• JavaScript, Dojo, VBScript, HTML, XML, CSS Java, JSP, Java Servlet, EJB, Ant, Log4j, JSF, Struts, Spring FrameworkVisual Basic, C#, ASP, ASP.NET, SQL
• Eclipse, Rational, Visual Studio
• WebSphere, WebLogic, Apache, Tomcat, JBoss, IIS
• Oracle, SQL Server, Access, MySQL
• Windows, Unix, Linux, DOS

PROFESSIONAL EXPERIENCE

ECM/BPM Consultant

Confidential

Responsibilities:

• Developed Confidential Case Manager solutions.
• Designed and managed case solution deployment procedures.
• Designed, developed, and configured BPM/ICM solutions running under Confidential ’s KwikWork software: KWUX, KW Integrator, KW Reporting, KW Legal.
• Developed & deployed custom Java Component for FileNet workflow Component Manager
• Provided ECM/BPM expertise for projects based on Confidential FileNet solutions, such as: P8, ICN, ICM, IER.

ECM/BPM Consultant

Confidential

Responsibilities:

• Led a large development team on a complex Case Manager project for a high profile Confidential customer in financial industry.
• Developed custom ICN plugins and Case widgets using Dojo, on both ICN platform and Business Space platform.
• Designed and managed case solution deployment procedures.
• Provided ECM/BPM expertise for projects based on Confidential FileNet solutions, such as: P8, ICN, ICM, IER, Datacap, etc.
• Designed and developed ECM/BPM solutions.
• Organized meetings with Confidential architects/developers to be one of the first vendors to gain in-depth development knowledge & experience in ICN.

FileNet Architect

Confidential

Responsibilities:

• Led the technical team through system integration, validation, and production deployment by planning activities and coordinated between developers, system administrators, business users, vendors, and contractors.
• Architected and developed ECM/BPM solutions based on Confidential FileNet P8, eForm, and Image Services. Created various database objects/scripts used by the solutions.
• Reviewed business requirements and provide solution design recommendations based on J2EE & Confidential FileNet technologies.
• Designed and developed a J2EE web application that integrated with P8 to perform search/report.
• Guided and advised team members on SDLC process and build quality enterprise-grade solutions that can satisfy various requirements of a large-scale application.
• Configured & tuned WebSphere and deployed applications on WebSphere.
• Reviewed design/code/test/implementation plans produced by team members.
• Resolved various system/software issues.
• Researched & reviewed technologies, products, and vendor proposals bank was interested in.

Senior Technical Consultant

Confidential

Responsibilities:

• Provided consulting service to advice clients on ECM/BPM/ERM best practices, as well as how to best utilize P8 to build custom solutions.
• Integrated Confidential P8 with client’s existing solutions, both web-based and stand-alone applications.
• Architected and developed customized ECM/BPM/ERM solutions.
• Provided pre-sale support by creating sample applications, product demo, and training.
• Brought in new business from past clients.
• Led and mentored client’s in-house FileNet team. Provided training and documentation to ensure the team’s success after my departure.
• Performed various P8/network/system administration tasks.
• Developed SQL scripts and performed limited database administration tasks.
• Developed stand-alone tools such as data and document migration utilities, automated barcode scanning application, customized image capture software, etc.

Senior System Engineer

Confidential

Responsibilities:

• Acted as product lead for Records Manager team. Managed and assigned customer support cases, and mentored others team members.
• Developed sample code and scripts to show customers and partners how to best utilize P8 to satisfy various unique business requirements.
• Trained FileNet field support and consulting team on Records Manager.
• Installed Records Manager on-site for Confidential P8 customers.
• Built all-in-one FileNet P8 virtual machines from scratch for support & demo purposes. Installations and configurations included Windows, Active Directory, Oracle Server, SQL Server, Weblogic, WebSphere, as well as all FileNet P8 components the team is responsible for.
• Troubleshoot issues Level-1 & Level-2 support teams need assistance with. FileNet products supported include: Records Manager, P8 core (CE/PE/AE), Email Manager, and Records Crawler.
• Coordinated with developers to fix confirmed software bugs.
• Managed release of patches to customers who has pending support cases.

Senior Consultant

Confidential

Responsibilities:

• Built web applications using Java technologies, including: JSP, Java Servlet, Java Beans, Java Applets, Ants, Log4j, Struts, EJB, etc.
• Built web based applications using Microsoft technologies, including Visual Basic, C#, ASP, ASP.NET, ActiveX, COM, etc.
• Designed application data models and object models for customized web applications based on client business requirements.
• Performed various system administration tasks on web and application servers including: WebSphere, WebLogic, Tomcat, IIS, Apache, Broadvision, etc.
• Performed various system administration and development tasks on database servers including Oracle and SQL Server.
• Integrated in-house web application with external services such as Vicinity.