SUMMARY of QUALIFICATIONS

• Multi talented professional with 20 plus years of experience in the creative design services and information technologies markets. Analytical problem solver with extensive experience in the creation of web based and print projects. Customer service minded with effective client relations and negotiation skills. Detailed oriented team player with solid written and verbal communication abilities. Known for mentoring and staff development, including training of software applications to end users. Knowledge of software life cycle phases and best practices.
• Hathaway Design is a freelance venture that brings creative solutions to a variety of businesses, implementing design and consultation for graphical and web based needs. Clients have included: Lifetime Learning, New England Type, U.S. Army, Connecticut Department of Higher Education, Core Content
• Review of Family Medicine, The Nucon Group, Ramada Inn.

PROFESSIONAL EXPERIENCE

Owner / Operator

Distance Education and Learning Senior Associate

confidential

• Graphic design, web design, web usability, instructional design, learning management system and project management, curriculum development and adult education. Design of front end portals and graphical user interfaces GUI , including learning dashboards and on demand educational modules for a variety of learning environments. Provided recommendations and oversaw the development, coordination and implementation of distance learning. Worked closely with the staff at Yale New Haven Health System and Yale University ITS Development Services as well as other departments.
• Worked directly with clients to launch and support web content that met their usability and marketing initiatives.
• Responsible for the support of training and education faculty in the design and development of appropriate teaching and learning strategies and applications utilizing instructional technologies for distance education.
• Through multi million federal grant and business to business collaborations, development and design of 50 plus online courses, covering emergency management and healthcare subject matter.
• Developed and oversaw distance education programs, services and initiatives.
• Provided oversight, leadership and team building for distance education programs.
• Configured Epic Systems patient care, registration and scheduling software online course library and assessments for SCORM and 508 compliance learning management system access.
• Interface integration, translation and instruction manuals for background check systems BCS .

confidential

Creative Lead / Designer

• Start up e commerce technology company with small to mid size business target market with multi million dollar potential.
• Created alpha and beta front end e commerce GUI environments to reach a national audience market.
• Created graphical standards and branding initiatives.
• Contributed elements and formatting to business documentation presentations for partner and investor relations for which 22M funding was secured.
• Surveyed and analyzed usability issues from alpha and beta site audience for ways to improve customer retention resulting in an increase of revenue by 60 .

confidential

• Creative Director Leading provider of business knowledge solutions and consultation focusing on training and development for mid to large corporate clients. Previously DeSai Systems, an information technology company with four market segments: consulting, staffing, education, and hardware configuration.
• Facilitated corporate identity change from an IT organization to an online learning consulting organization. Redesigned corporate image which resulted in a single segment focused company within two years and a 50 increase in profits.
• Resolved branding inconsistencies and enhanced company and client image by producing and maintaining company wide graphical standards through documentation and educating staff.
• Designed and built award winning front end portals and graphical user interfaces GUI for Corporate Universities and learning solutions for area organizations including The Hartford, Aetna, Knights of Columbus, Markel Corporation, and Kodak PolyChrome as well as others. This established a proven resource for training, career development, and advancement for their employees.
• Increased exposure to market in a variety of media by branding of web, multimedia, and print materials, including development and creation of logos and marketing strategies.

confidential

Software Instructor

• Considered one of Connecticut's leading public liberal arts universities, ECSU develops outstanding students who integrate learning with expertise in their chosen field.
• Devised new and updated curriculum for courses and instructed students on different aspects of graphics and web design, introducing Macromedia, Adobe, and Quark software packages and how they apply to the different mediums.

confidential

Web Designer

• Established in 1995, IIMS is an interactive agency dedicated to developing imaginative and dynamic websites that drive strong business results.
• Initiated and developed 20 new websites for a wide array of businesses, producing additional market exposure and resulting in an approximate 50 increase for client business.

TECHNICAL SKILLS

• Platforms: Extensive knowledge of Windows, Macintosh, Android computer platforms
• Graphics Software: Proficient with Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Adobe Fireworks, Adobe Flash
• E Learning / Web Development Software: Proficient with Adobe Dreamweaver, Adobe Captivate, THESIS Learning Object Manager, Familiar with Lectora Publisher, SQL Server Management Studio, Microsoft Visual Studio
• Web Development: Proficient in User Interface Design, HTML, CSS, Familiar with XHTML, DHTML, JavaScript, ActionScript, Cake PHP, Social Media, Constant Contact
• Office Software: Proficient with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Docs, Familiar with Microsoft Project, Microsoft Visio