SUMMARY:

• Salesforce developer wif 11+ Years of IT experience that includes around 8 years of experience in Salesforce.com CRM Platform. 2 years of experience in developing applications using Java/J2EE technologies.
• Experience in Administration, Configuration, Implementation, Lightning, and support experience wif Salesforce platform.
• Experience in Salesforce Customization, Security Access, Workflow Approvals, D Confidential Validation, d Confidential utilities, Analytics, sales, Marketing, Customer Service, and Support Administration.
• Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows.
• Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
• Integration Methodologies, different API, Trigger framework, Recursive Triggers, VF Remoting, Asynchronous Framework & options.
• Good Experience on Salesforce Lightning. Experience in third party integration wif ERP (Marketing Cloud, Service Cloud).
• Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
• Creating Custom Apps, Custom fields, Profiles, Applying Sharing Rules, Handling Page Layouts, Search Layouts, and Related List and defining Field Dependencies, custom buttons, Validation Rules, workflows, approval processes.
• Ensured d Confidential integrity through teh appropriate use of de-duping, loading, and exporting tools, for bulk of d Confidential using D Confidential Loader, Admin Garage, and Lexi Loader.
• Created and updated users, reports, and dashboards to track pipeline/stages for management visibility, while integrating Apex (applications) to Salesforce accounts such as Conga Merge and Outlook.
• Performed user & administration sessions for clients to utilize Salesforce and respective programs.
• Strong knowledge on VMOC rules, Veeva vault integration wif Veeva CRM, IRep implementation and wif Approved email setup and implementation.
• Extensive experience wif various Salesforce deployment methodologies including Change sets, Force.com Plug-in environment, Ant Migration tool kit and Eclipse.
• Expertise in maintaining teh functional areas of D Confidential Management, Camp Confidential ns, Leads, Forecasting Accounts, Contacts, Opportunities, Quotes, Activities, Dashboards and Reports.
• Strong Knowledge in AppExchange Applications for integrating wif third party applications.
• Strong knowledge of SFDC standard d Confidential structures and familiarity wif Force.com Explorer, D Confidential loader and Import Wizard.
• Provide technical architecture strategy and guidance for Salesforce rollouts, and assist wif design for adoption strategy.
• Support and provide recommendations to teh COO, CTO, VP of Sales, and VP of Services by tailoring Salesforce.com to meet agile business needs.
• Recommended, designed and implemented a Marketing process in Salesforce to automate communications between Sales and marketing, associate camp Confidential n influence on opportunities for ROI reporting, and to provide real time status on camp Confidential n members.
• Analyzed current processes and made recommendations for automated notifications to Sales Reps when maintenance renewals are due and when outstanding invoices need attention, standardized sales reports, installed and trained users in Cirrus Insight to track Sales appointments for call reports.
• Experience in SFDC Integration using Web Service and Apex Programming, App-Exchange Packages& Custom Applications, Salesforce.com Service Cloud expertise.
• Experience working wif Sales cloud and Service cloud.
• Extracted teh d Confidential from salesforce.com application into teh external d Confidential bases like SQL, DB2 for generating large d Confidential reports.
• Assisted users wif report design and management. Work wif Time Warner team to integrate online initiatives into teh d Confidential base.
• Experienced in scripting languages like HTML, XML, CSS, JSP, WSDL, SOAP, AJAX, APEX Web Services API development skills and Java Script, Web Services-Axis.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, deployment and maintenance of standalone, Multi-tier, web-based and portals based object oriented enterprise applications.
• Analyzed Sales, Marketing & Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.
• Worked Developer and as well as a Business Analyst for full-cycle projects, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients.

TECHNICAL SKILLS:

Salesforce: Salesforce CRM, Lightning Application, Apex Custom Controllers, Apex Classes, Apex Triggers, Visualforce Pages/Components, Apex Web Services, SOQL, SOSL, Workflow and Approvals, Reports and Dashboards.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets, Force.com Import Wizard, Force.com Excel Connector, Force.com Platform (Sandbox and Production)

Other CRM: Veeva, ServiceMax, Apptus, CPQ

Integrating Tools: Apex D Confidential Loader, Import Wizard, D Confidential Export, Mass Delete

Languages: Apex, Java, C, C++, SQL, SOQL, SOSL.

J2EE Technologies: JAVA 1.X, Servlets, JSP, JSTL, JDBC, Struts1.2/2.0, Tiles, Spring, EJB, Web Services, Log4j, Slf4j.

Web Technologies: HTML, XML, CSS, Java Script, JSP WSDL, SOAP API, REST API

D Confidential bases: SQL Server, My SQL, MS Access, DB2

PROFESSIONAL EXPERIENCE:

Salesforce Lightning Developer,

Confidential. Memphis, TN

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some d Confidential and its functionality from Third-Party API’s and displayed wifin teh lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
• Leveraged APEX Controller to make a call for external requests to retrieve d Confidential from various API’s and displayed them on to teh component.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Updated teh APEX Controller and Helper functions regularly making teh Component Context Aware as per business requirement.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Tested apps by appending multiple components to a Lightning Application theirby deployed Applications from Sandbox to Production.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.
• Used SOQL and SOSL statements wifin Governor Limits for d Confidential manipulation needs of teh application using platform d Confidential base objects.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using D Confidential Migration tool called D Confidential Loader.
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.
• Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.
• Used field level security along wif page layouts in Lightning to manage access to certain fields.
• Implemented teh Web Services through WSDL in teh Salesforce.com for outbound messaging.
• Worked on Integrating SAP and Salesforce systems using SOAP and REST API's.
• Involved in daily standup meetings, Scrum. This resulted to bring good solution to teh business requirement.

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Lightning Experience, Lightning Components, Apex classes and Controllers, HTML, CSS, D Confidential Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, SOAP, REST.

Confidential. Richardson, TX

Responsibilities:

• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created Visualforce pages wif fields, buttons and using various components to invoke methods.
• Using controllers and embedded JavaScript and HTML as needed.
• Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer's issues.
• Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on teh type of customer enquiry.
• Involved in d Confidential mapping and d Confidential Integration from JD Edwards ERP to Salesforce.com.
• Installed Pervasive D Confidential Integrator from teh AppExchange for two-way integration wif a JD Edwards ERP system.
• Designed, and developed Apex Classes, Controller Classes, and extensions for various functional needs in teh application.
• Wrote SOQL and SOSL statements wifin custom controllers, extensions.
• Customized teh Dashboards to teh track usage for productivity and performance of business centers and their sales teams.
• Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization.
• Installed Instant Service Chat and Email from teh AppExchange to let agents click to create cases from chat and email.
• Designed and developed User Interfaces for Sales Force users as per requirements.
• Deployed Envox's Phone Link, a computer telephony integration solution from teh AppExchange that adds screen pop and click-to-dial capabilities to Salesforce CRM.
• Used force.com IDE for developing custom applications.
• Wrote Test Plan and Test Case. Involved directly wif Test Team and did bug fixing using Clear Quest.
• Created Managed Package using Eclipse. Migrated from sandbox to production using FORCE.IDE

Environment: APEX, Web services, SOSL, SOQL, Informatica, Force.com IDE, Import Wizard, XML, Java Servlets, Visual Force Pages, Workflows, S-controls.

Confidential, Tysons, VA

Responsibilities:

• Worked on various standard Objects like Leads, Accounts, Contact, Opportunities, Products and contracts that halps teh company to maintain their information and make sales of teh product.
• Created many of Roles and Profiles for teh organization, which halps them in maintaining teh Security for different individuals who are working in teh organization.
• Developed Validation Rules for teh Custom Objects and Approvals for some fields.
• Implemented field level Security, Profile, and audit trail setup.
• Customized several Formula fields, Workflow Rules, Validation Rules, Triggers, Apex classes.
• Created several Validation Rules, Custom buttons, and links on custom and standard objects.
• Create many of teh custom controllers and custom Buttons which are used in teh salesforce Visualforce pages.
• Developed APEX class, Controller class and APEX Triggers for various functional needs in teh application.
• Created teh many of teh Reports and Dashboards, which halps teh sales team in marketing their product.
• Created Visual Force pages and Components used repeatedly in Visual Force pages to reduce teh case of overabundance whenever needed.
• Implemented Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, and Knowledge Base & Entitlements.
• Involved in Salesforce.com application setup activities and customized teh apps to match teh functional needs of teh organization.
• Created Visual force pages in page layout of teh custom objects, which halps us to describe teh details of some of teh standard objects, which are used in project.
• Scheduled Apex Batch jobs for processing large records.
• Involved in D Confidential mapping specifications to create and execute detailed system test plans. Teh d Confidential mapping specifies what d Confidential will be extracted from an internal d Confidential warehouse, transformed, and sent to an external entity.
• Worked on d Confidential migration from d Confidential bases to SFDC using D Confidential Loader.
• Worked on D Confidential Loader, which halps us to perform CURD operation wif teh halp of CSV files.
• Created email templates and inbound emails using Visual Force for customers and clients.
• Used Sandbox migrated teh code and deploying inbound and outbound change sets instance after testing.
• Collaborated wif GitHub to access and share d Confidential from d Confidential base.
• Implemented teh salesforce.com applications using Agile Scrum Methodology.
• Created Custom dashboards displaying d Confidential used in research through which process is observed and verified.
• Integrated teh Web Services for extracting teh d Confidential from external systems to display in teh pages of Salesforce.
• Performed a software build using a build system like Apache Maven or Gradle, executed a shell script using Jenkins.

Environment: Saleforce.com platform, Visual force, Apex Language, Triggers, Tableau, Agile, SOQL, Service cloud, Change Set, Standard and custom controllers, D Confidential Loader, Force.com, Eclipse IDE Plug-in, Work Flow-Approval, Custom objects, Custom tabs, Email service, Html, Web-service (REST and SOAP).

Confidential, Eden Prairie, MN

Responsibilities:

• Interacted wif Business users for analysis, requirements gathering and development.
• Performed detailed analysis of technical and business requirements.
• Worked on different CRM platforms like Veeva, ServiceMax and closely wif business partners to realize teh full implementation capabilities into Salesforce CRM.
• Experienced in Customization and developing of ServiceMax components SFM (Service Flow Manager), SFW (service Flow Wizard), scheduled SFM and SFM D Confidential validation rules.
• Implemented Veeva app on SFDC platform.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Worked on Veeva Vault workflows configuration and in Veeva custom objects building including VMOC’s, My setup etc.
• Created user Roles and Profiles, security controls, Territory implementation, shared settings.
• Developed various Apex classes, Apex Triggers, and Controller classes for various needs in teh application.
• Developed various Custom Objects, Tabs, Master-Detail, Lookup relationships, Formula fields, validation rules.
• Designed and deployed Validation rules, Approval Processes, Custom tabs, and Auto-Response for automating business logic.
• Created various Roles, Profiles, and Page Layouts and Configured teh permissions based on teh hierarchy requirements of teh organization.
• Responsible for setting up Filed Level Security.
• Designed Visual Force pages to add more flexibility and a rich look.
• Configured Sharing settings to specify teh level of access teh users must each other's d Confidential .
• Created Workflow rules and defined email alerts, related tasks, and field updates.
• Implemented D Confidential Loader for loading teh d Confidential .
• Developed business documents for Salesforce.com Custom objects.

Environment: Saleforce.com platform, Apex Language, Triggers, Visual force (Pages, Components and controllers), Agile, SOQL, Change Set, D Confidential Loader, Force.com, Eclipse IDE Plug-in, Work Flow-Approval, Custom objects, Ajax, Custom tabs, Email service, Html, Web-service, Sharing Rules.

Confidential, San Antonio, TX

Responsibilities:

• Used Eclipse in developing different J2EE components
• Used Servlets, JSPs and Struts framework.
• Actively coordinated meetings and followed up wif teh clients for gathering project requirements and specifications.
• Analyzed teh requirements and designed teh ER diagrams in accordance wif teh specifications.
• Responsible for developing some of teh PHP based frameworks.
• Developed teh programs using HTML, JSP, XML, and Servlets.
• Responsible for executing teh JAVA web applications on application server.
• Developed SQL Queries and stored procedures in SQL Server for retrieving teh d Confidential from teh d Confidential base.
• Extensively used teh JSP in teh view side of MVC.
• Preparing teh design documents and review wif analysis team, development team and testing team.
• Extensively worked on presentation layer and simulators developed wif Struts.
• Used JNDI lookup for getting teh Connection Objects.
• Involved in validating teh form using Struts validation framework.
• Used SQL Queries and Stored Procedures extensively in retrieving teh contents from SQL Server.
• Responsible for teh Analysis and detailed Design of teh D Confidential base Tables.
• Used JSP for taking teh user input and sending it to teh Java business classes.
• Used Photoshop to design buttons and menus for teh website.
• Designed and developed various Core and Advanced Java application modules using Applets, Swing, AWT and Threading.
• Involved in coding of Action Classes and Model Classes.
• Used WebSphere application server.

Environment: Struts, MVC, Java, J2EE, JavaScript, HTML, JSP, Ajax, Servlets, XSL, XML, JNDI, Web sphere, Eclipse, Apache Tomcat, SQL Server, PHP, JDBC.

: Bachelor of Computer Science from Texas Tech University in 2009