Site Reliability Engineer Resume

SUMMARY

Over 11+ years of experience as Senior QA Automation & Site Reliability Engineer applications in Healthcare domain.
Currently working as a Site Reliability Engineer for the Contact Center technologies (IVR & Pega).
Nearly 2 years of experience as Site Reliability Engineer implementing DevOps processed includes building automated CI/CD pipelines using Jenkins and Octopus, building Ansible playbooks for Dynatrace agents & Splunk Forwarders in Windows & Linux thru CLI.
Certified Splunk Core User with experience in installing Splunk forwarders on Linux/Windows nodes, initiate ingesting data into Splunk, create indexes, dashboards, report and alerts for the ingested data.
Experience in monitoring thru Dynatrace involving in installing Agents, setting up process groups, service groups, automated tagging rules and creating dashboards/alerts.
Hands - on experience with Server virtualization using VMWare vSphere.
Experience in SCM with Bitbucket and GitLab.
Project/Test managements like JIRA, Confluence, HP ALM and QTest.
Worked extensively in Agile (Scrum & SAFe) methodologies.
Strong Programming knowledge & experience with Java & Python. Basic knowledge on C# &.NET(Basics)
Scripting with PowerShell, BASH and YAML for automation, file/folder and object handling.
4+ years of expertise in developing and implementing E2E Hybrid automation framework using Selenium WebDriver/TestNG/JUnit and Ranorex.
Strong expertise in Selenium integrations with BDD/TDD approach using Cucumber, setting up build management using MAVEN, Selenium Grid for Parallel execution and Jenkins for build execution.
2+ years of experience in developing automated frameworks for IVR call flows using Empirix Hammer and Cyara & setting up integrated E2E solutions for CTI.
Implemented automated solutions for Web Service, SOAP and REST APIs using ReadyAPI and Postman.
Extensive experience in testing the SQL, Teradata and MongoDB databases.
Experience in performing the role of SDET by working closely with developers thru Pair programming method reviewing & fixing the code prior to release.

PROFESSIONAL EXPERIENCE

Confidential

Site Reliability Engineer

Responsibilities:

Developed automated CI/CD Pipelines using Jenkins for Pega and using Octopus for ASP.NET applications.
Created Ansible playbooks using YAML for Dynatrace & Splunk Forwarder installation in Windows and Linux nodes.
Task automation using Ansible and PowerShell.
Created Dashboards, Alerts and Reports using Dynatrace and Splunk.
Spinning up and destroying nodes using VMWare vSphere.
Developed automated solutions for APIs using ReadyAPI and Postman.
Code reviews and solutions for Java & .Net based applications.
Server administration in Linux and Windows nodes.
File/Folder, Object handling and building automation scripts using PowerShell and Bash.

Senior Application Software Engineer

Confidential

Responsibilities:

Managed & mentored the QA automation team of 15+ associates across the shores.
Developed Test Automation frameworks for IVR applications using Empirix Hammer and Cyara
Lead the QA & Development teams as Solutions Architect for CTI integrations with Ranorex and Empirix Hammer.
Demonstrated the benefits of QA automation to customer & saved ~$25k per release by reducing redundant testing process.
Developed End to End Test Automation framework for PEGA applications using Ranorex(C#).
Developed Test Automation framework for Business centric applications using Selenium WebDriver/Junit and BDD frameworks using Cucumber.
Experience in Developing/Fixing issues in application based on JAVA thru Pair Programming
REST/SOAP API validations using ReadyAPI for Integrated contact center systems.
Created & Maintained ETL framework using Python.
Server administration in Linux and Windows nodes.
File/Folder, Object handling and building automation scripts using PowerShell and Bash.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship