API Support Analyst Resume Bentonville, AR - Hire IT People

TECHNICAL SKILLS

Front - End: JavaScript, AJAX, HTML, CSS, React.js

Middle-Tier: Java, REST, Log4j

Back-End: SQL, Oracle Databases

Cloud or DevOps: EC2, Git, S3

PROFESSIONAL EXPERIENCE

Confidential, Bentonville, AR

API Support Analyst

Responsibilities:

Investigated client XML feeds to determine errors with Supplier API onboarding.
Lead Warehouse Suppliers and Drop Ship Vendors through the process of integrating their items to the Confidential .com website.
Hosted training sessions, kick - off meetings and created documentation to facilitate the onboarding of Company On-sites and Suppliers.
Managed a queue of support tickets using Salesforce.

Confidential

Software Developer

Responsibilities:

Constructed a RESTful social media web application from the back to the front-end.
Refactored a previous business application to accept newly constructed endpoints.
Assessed the functionality of the service and control layer using Junit and RESTAssured.

Confidential

IT Intern

Responsibilities:

Created a web application to store the requests to the Legal Department, which contained customer information and progress.
Provided support to Freedom of Information users through troubleshooting, diagnosing, and resolving technical issues.
Maintained Confidential website through manipulation of links and repairing downed webpages.
Restored privileges by employing active directory.