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Api Support Analyst Resume

Bentonville, AR


Front - End: JavaScript, AJAX, HTML, CSS, React.js

Middle-Tier: Java, REST, Log4j

Back-End: SQL, Oracle Databases

Cloud or DevOps: EC2, Git, S3


Confidential, Bentonville, AR

API Support Analyst


  • Investigated client XML feeds to determine errors with Supplier API onboarding.
  • Lead Warehouse Suppliers and Drop Ship Vendors through the process of integrating their items to the Confidential .com website.
  • Hosted training sessions, kick - off meetings and created documentation to facilitate the onboarding of Company On-sites and Suppliers.
  • Managed a queue of support tickets using Salesforce.


Software Developer


  • Constructed a RESTful social media web application from the back to the front-end.
  • Refactored a previous business application to accept newly constructed endpoints.
  • Assessed the functionality of the service and control layer using Junit and RESTAssured.


IT Intern


  • Created a web application to store the requests to the Legal Department, which contained customer information and progress.
  • Provided support to Freedom of Information users through troubleshooting, diagnosing, and resolving technical issues.
  • Maintained Confidential website through manipulation of links and repairing downed webpages.
  • Restored privileges by employing active directory.

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