Technical Infrastructure Lead Resume Irvine, CA - Hire IT People

SUMMARY

HTML, CSS, JavaScript, jQuery & additional web coding technologies
B2C email marketing campaigns and landing pages
Photoshop fluency includes creating and editing images & animations
Jira/Agile methodology project tracking
Experience with Visual Studio and additional IDEs
AEM content management and organization
Skills training (2020): RESTful API with HTTP & JavaScript, Python, Machine Learning with Python, Agile with Atlassian Jira, SQL for Data Science, GitHub repository
Personal website at hbewebdev.com

PROFESSIONAL EXPERIENCE

Technical Infrastructure Lead

Confidential

Responsibilities:

Provided back - end technical infrastructure and case management support for Google AdWords customers & Google support staff during a technical support software transition of Google Cases.
Responsibilities included HTML & JavaScript coding updates, executing database queries & editing back-end routing to improve troubleshooting efficiency, writing detailed updates on troubleshooting history for each case/ticket, contributing to cross-reference resources on solutions, prepared summary reports on global Case management, & provided digital access to workflows for staff.
Provided troubleshooting support on infrastructure sites to advertisers and sales teams.
Google technologies used included Cider, Critique, Debugger, Buganizer, and Cases.

Confidential, Irvine, CA

Technical Infrastructure Lead

Responsibilities:

Managed all Western Digital USA & global B2C e-mail campaigns, including seven plus additional languages, from hand-coding HTMLs to testing & deployment, using Marketo & SubscriberMail platforms, averaging 40 campaigns per month.
Hand-coded B2C prototype email campaigns & associated landing pages for translations using HTML, CSS, JavaScript, & jQuery & added sales promotion links & customization for final versions before testing.
Deployed B2C campaigns from Marketo & SubscriberMail to more than five million customers including US & global markets with additional languages including French, Dutch, German, Italian, Polish, Spanish, Swedish, & others.
API integration included personalization, promotion codes, forms, & third party sales tracking.
Developed B2C store templates for efficiency in campaign volume.
Hand-coded HTMLs for WD University third-party vendor training promotions in 17 languages & tested & deployed all campaigns.
Developed best email coding techniques & responsiveness to ensure consistency & fluid display across various email platforms, browsers & mobile devices.
Created Outlook-based HTML email campaigns for global employee promotions.
Organized and archived campaigns & lists & provided analytic reports.
Created projects & provided updates with Jira project management.
Continuously researched effective design, coding & content for B2C email campaigns.
Met deadlines & maintained devotion to high quality, accuracy, & attention to detail.
Independent and a team worker including project management iteration tracking, timelines, & coordination with coworkers in various time zones.
Created HTMLs for other departments as needed.
Confidential from 2012-2015 & direct hire from 2015-2017, title Internet Specialist IV.

Web Specialist and Developer

Confidential

Responsibilities:

Designed and developed web sites from concept to promotion, including original content contribution.
Hand-code in HTML, CSS, and JavaScript, and tested for cross-browser rendering.
Set up e-commerce websites with product and service inventories.
Used SEO and social media unpaid and paid strategies for search visibility.
Set up and used Google Analytics/UTM parameters for tracking.
Manage and organize files and naming conventions for content management.
Create mockups, photos, graphics, videos, and presentations using Photoshop, and Flash.
Created WordPress sites.
Assisted with testing, debugging and analysis of sites.
Create and edit databases including queries, forms, and reports.

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Technical Infrastructure Lead Resume

Irvine, CA

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