Sr. Crm Developer Resume
OBJECTIVE
- To attain a position where my experience and skills are utilized to best serve the needs of the company, and where I can contribute to the achievement of the company’s goals while gaining valuable knowledge and experience essential to my career development.
SUMMARY
- Over 12 years of experience in the Design & Development of Web and Client - Server applications.
- Over 8 years of Microsoft Dynamics CRM 2013/2015/2016/365 experience (online and on-premises) include designing, deploying Plug-in and Workflows, form scripting (JavaScript), custom workflow activities to meet business process flow requirements, including Sales, marketing, customer services support, using CRM SDK and C#.NET.
- Over 8 years of database developing experience in data modeling and Relational Database Systems, Database design and programming, business process analysis, SSIS, SSRS and support related to commercial databases & applications.
- Excellent working experience in Web Application Internet/Intranet using C#, ASP.Net MVC, XML, Classic ASP, JavaScript, VBScript, Web Services, Entity Framework (EF), APIs.
- Expertise in SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS) with good knowledge on using Intelligence Development Studio (BIDS, Data Tool), Enterprise Manager, Profiler, and SQL Query Analyzer.
- Over 8 years of extensive experience in designing professional UI web applications using front-end technologies like HTML, CSS, JavaScript, XML, jQuery, AJAX, JSON, AngularJS, Node.js, Bootstrap, AJAX, Datatable, and Flash.
- Hands on experience on all phases of Software Development Life Cycle (SDLC) including requirement gathering, analysis, design, implementation and coding, testing, deployment, and maintenance on agile scrum settings.
- Extensive experience in writing complex Stored Procedures, User-Defined Functions (UDF), Triggers, Views, SSIS packages, and SSRS reports.
- Strong analytical, logical and problem-solving skills with ability to quickly adapt to new technologies by self-learning.
- Ability to multi-task and work on several project simultaneously, excellent team player, highly motivated and looking for new challenges.
- Excellent working experience with Adobe Creative Suite including Photoshop, Acrobat professional, InDesign, Dreamweaver, and Muse.
TECHNICAL SKILLS
- SQL, Transact-SQL, VBScript, .Net & .Net Core Framework, C#, EF6, Azure, Power BI, Tableau, ASP.Net 5,6, Java, MS SQL Server 2016/2014/2012/2008/2005 , Microsoft Visual Studio 2013/2015/2017/2019
- Microsoft Visual Interdev, ADO.NET, Classic ASP, Active X, ADO, OLEDB, ODBC, MS Visio, HTML, XML, Bootstrap, Internet Information Server (IIS), MS-ACESS, SQL Server Management Studio/Enterprise Manager
- Business Intelligence, MS Office 365, CSS3, JavaScript, XML, JQuery, AJAX, JSON, Angular.js, Node.js, Development Studio (BIDS), SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS)
- SSAS, OLAP, T-SQL, Scribe, XrmToolBox, Ribbon Workbench, CRMRESTBuilder, Kingswaysoft, plugin registration tool, Microsoft Dynamic CRM, FetchXML, Visual Ribbon Editor
- Windows Server/Workstation 2012/2016/7/8/10 , PowerShell Scripts, VMware, Microsoft Dynamic CRM, SharePoint, Azure DevOps, Adobe Photoshop, InDesign, Muse, Database Marketing, Ticketmaster Archtics.
PROFESSIONAL EXPERIENCE
Confidential
Sr. CRM Developer
Responsibilities:
- Designed and Implemented a new payment option for Firearms Licensing department by applying customization and configuration on CRM forms, views, dashboards, ribbons, business rules, workflows, web resources, C# plugin and actions as per business requirements.
- Provided Cross functional and TDD documentation for the new payment gateway integration.
- Worked in customizing Microsoft Dynamics Solutions to enhance operational and business processes by building Workflows, creating entities, attributes, entity relationships, views and forms.
- Supported the existing CRM and Adx Portal based application by creating or enhancing existing web pages, liquid templates, entity forms, entity lists, and web steps by applying customization and configuration or using HTML, JavaScript, CSS, JQuery, AJAX, and ASP.NET custom controls.
- Provided assistance and direction for Adx Portal and CRM application’s Solution/Configuration deployment into UAT and PROD environment.
- Involve in managing and maintaining the CI / CD pipeline using DevOps tools includes continuous Integration, automation, testing and deploying stages
- Monitor infrastructure health and integrate using Azure portal dashboards.
Environment: .NET Framework, ASP.NET C#, MVC, SSIS, SSRS, T-SQL, DTS, ETL, Adx Portal, AJAX, HTML, CSS, MS Dynamics 365, SharePoint, Azure, JQuery, JavaScript, XML, Microsoft Visual Studio 2012/2015/2017 , Internet Information Services (IIS), FTP Server, Microsoft SQL Server 2014/2012, Windows 10, Windows 2012 Server, TDD, XrmToolBox, Visual Ribbon Editor, plugin registration tool, Edition, Windows 10, SQL Server Management Studio (SSMS), SQL Server Reporting Service (SSRS), SQL Server Data Tools for Visual Studio
Confidential
Sr. Application Developer / CRM Developer
Responsibilities:
- Automated CRM Dynamics cases creation by building bulk create case ASP.NET C# LINQ based tool that run as a service to extract cases from voice of fan NFL survey.
- Created and deployed customized Outlook CRM plugin ASP.NET C# based to manage CRM contacts using ASP.NET C#, LINQ, Windows forms, SQLite, REST APIs.
- Applied customization and configuration on CRM forms, views, dashboards, ribbons, business rules, workflows, web resources, and actions as per business requirements.
- Worked with marketing team to develop and implement marketing automation campaigns using Eloqua marketing automation platform include Email Click-Throughs, Website Visits, Form Submissions, Email Opt Out, and Email Bouncebacks.
- Provided technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with product owner entities as requested: review and involvement in all technical work product reviews.
- Was part of the team who implemented 3rd party Computer telephony integration (CTI) with CRM Dynamics to enable integration for both inbound and outbound call.
Environment: .NET Framework, ASP.NET C#, VB.NET, MVC, SSIS, SSRS, T-SQL, DTS, ETL, Scribe, AJAX, Java, AngularJS, NodeJS, HTML, CSS, MS Dynamics 365, SharePoint, JQuery, Tableau, Excel, JavaScript, XML, Microsoft Visual Studio 2015/2017, Internet Information Services (IIS), Angular, FTP Server, Microsoft SQL Server 2014/2012, Windows 2012 Server, plug-in registration tool,Ticketmaster Archtics, Data Analytics, Database Marketing, XrmToolBox, Kingswaysoft, CRMRESTBuilder, Visual Ribbon Editor, Edition, Windows 10, SQL Server Management Studio (SSMS), SQL Server Reporting Service (SSRS), SQL Server Data Tools - Business Intelligence for Visual Studio