WEB Application Manager Resume

OBJECTIVE:

Information Technology Application Manager position with demonstrated organizational, people management, customer service, communication, and project management skills proven by more than 15 years of successful industry experience as a consultant and full time employee.

PROFILE:

Motivated, personable Information Technology Manager with a Masters Degree and a successful 15 - year track record.
Appetite for quickly mastering Technology and Management disciplines. Key understanding of all business processes and justifies projects against cost-benefit-analysis.
Excellent organization, analytical and technical skills. Works effectively in a matrix organization across all disciplines of technical expertise, cultural and geographical barriers and internal departments.
Flexible and versatile.
Thrive in deadline-driven environments.
Excellent team-building skills.

SKILLS SUMMARY:

Managing Staff with Direct Reports
Manage Virtual and Offshore Teams
Written Correspondence (RFI/RFP/SOW/Invoices)
Front Line Application Management
Customer Service
Consulting and Marketing
BI and Marketing Analysis
Project Management
Web Content Management
Web Development
Search Engine Optimization
Web Analytics

TECHNICAL EXPERTISE:

Internet/Frameworks/Languages: ASP.Net 4.0, ASP.Net MVC 3, C#, Microsoft Silverlight, Microsoft patterns & practices, Windows Powershell, ADO.NET Entity Framework

Packages and Tools: Microsoft Content Management Server 2002, Microsoft Office SharePoint Server 2007, SDL Tridion Web Content Management, Endeca Enterprise Search, Omniture SiteCatalyst, Autonomy Optimost

Databases: Microsoft SQL Server 2000/2005/2008 , Oracle 10g

Architecture: Service Oriented Architecture (SOA) and Web Services Management (WSM)

Processes: Agile for Speed to Market, Real Time Web Content Management.

PROFESSIONAL EXPERIENCE:

WEB Application Manager

Confidential

Responsibilities:

Managed and executed a program to enhance multiple SallieMae websites, with a budget of $2 million, which resulted in cutting down IT costs considerably by allowing distributed, real-time publishing and Business Costs by supporting FDIC auditing reports.
Manage a team of web developers, systems analysts and testers (Direct Reports).
Engaged Offshore Team for Web Development and virtual teams within US.
Worked effectively with Executive Management, to build strong relationships and manage expectations across key stakeholders
Key Participant in turnkey Business Decision and Solutions
Involed in Business Re-engineering and manage multiple e-Commerce Solutions
Create an environment of continuous improvement and help team members with their career goals, Performance management and 1:1 for positive and constructive feedback.
Engaged in Interviewing and Hiring resources and also Reduction in staff in lieu of Company policies.
Fostered Best Practices to accelerate ramp up of resources, reduce production defects and better understanding between all stakeholders.

IT Development And Archtect

Confidential

Responsibilities:

Drafted response to Request for Proposal as a consultant.
Developed Web and Email Marketing Solutions encompassing Web and Marketing Teams.
Mentored Web Developers on application Design and Development.
Participated in full life cycle of a project taking roadmap projects from inception to post implementation support.
Designed and Developed Enterprise Web Search Solutions using Endeca Enterprise.
Developed SNMP based network management systems for audio and video encoders using Unix/C

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