Lead Web Production/promotion Specialist Resume
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SUMMARY
- Adaptable and versatile self - starter collaborates across various teams and colleagues to execute, improve and lead various functions, projects and programs.
- Managing, coordinating and prioritizing email and web production jobs using Jira, Workfront, ProofHQ and Basecamp
- Managing and planning promotional work.
- Collaborate with different teams to execute promotions and meet business goals.
- Collaborate with vendor to troubleshoot bugs in the promotion engine.
- Acquire knowledge and become a SME of Salesforce Commerce Cloud (SFCC) promotion engine.
- Acquire knowledge of Oracle Responsys as part of brining in the e-mail production in house.
- Acquire knowledge of Adobe Experience Cloud to gather site content interaction data.
- Educate business partners about the SFCC promotion engine’s capability and limitations.
- Timely notification of issues and changes to business partners.
PROFESSIONAL EXPERIENCE
Confidential
Lead Web Production/Promotion Specialist
Responsibilities:
- Collaborate with IT and UX teams to release new promotional features.
- Shared knowledge of online promotional technical capabilities with IT, Marketing, Planning & Allocation and Stores.
- Partnered with IT and Salesforce Commerce Cloud, to resolve promotional issues.
- Partnered with Marketing, Stores and Customer Relation to identify and improve promotional process and experience.
Web Production/Promotion Specialist
ConfidentialResponsibilities:
- Partnered with e-mail team to transfer and improve e-mail production process from vendor to in-house.
- Partnered with IT and Salesforce Commerce Cloud, to resolve promotional issues.
- Analyzed customers’ behaviors and interaction with promotional contents via Adobe Experience Cloud.
- Acquired knowledge of online promotional technical capabilities.
- Created and updated Web Content on Demandware/Salesforce Commerce Cloud platform.
Confidential
Front End Developer
Responsibilities:
- Created responsive design web pages using HTML and CSS for client.
- Supported client's promotional events by creating necessary assets.
Confidential
Web Designer, Front End Developer
Responsibilities:
- Educated clients about web standard, design and Google Analytics
- Coded sites using HTML, CSS, JavaScript and PHP.
- Built a bilingual (English and Spanish) site with Drupal.
- Maintained and updated clients’ web sites.
- Updated clients periodically about the site activities and performance with Google Analytics.
- Integrated web site and Google Checkout.
- Created and produced print pieces with Adobe InDesign, Illustrator and Photoshop.