Lead Web Production/Promotion Specialist Resume

SUMMARY

Adaptable and versatile self - starter collaborates across various teams and colleagues to execute, improve and lead various functions, projects and programs.
Managing, coordinating and prioritizing email and web production jobs using Jira, Workfront, ProofHQ and Basecamp
Managing and planning promotional work.
Collaborate with different teams to execute promotions and meet business goals.
Collaborate with vendor to troubleshoot bugs in the promotion engine.
Acquire knowledge and become a SME of Salesforce Commerce Cloud (SFCC) promotion engine.
Acquire knowledge of Oracle Responsys as part of brining in the e-mail production in house.
Acquire knowledge of Adobe Experience Cloud to gather site content interaction data.
Educate business partners about the SFCC promotion engine’s capability and limitations.
Timely notification of issues and changes to business partners.

PROFESSIONAL EXPERIENCE

Confidential

Lead Web Production/Promotion Specialist

Responsibilities:

Collaborate with IT and UX teams to release new promotional features.
Shared knowledge of online promotional technical capabilities with IT, Marketing, Planning & Allocation and Stores.
Partnered with IT and Salesforce Commerce Cloud, to resolve promotional issues.
Partnered with Marketing, Stores and Customer Relation to identify and improve promotional process and experience.

Web Production/Promotion Specialist

Confidential

Responsibilities:

Partnered with e-mail team to transfer and improve e-mail production process from vendor to in-house.
Partnered with IT and Salesforce Commerce Cloud, to resolve promotional issues.
Analyzed customers’ behaviors and interaction with promotional contents via Adobe Experience Cloud.
Acquired knowledge of online promotional technical capabilities.
Created and updated Web Content on Demandware/Salesforce Commerce Cloud platform.

Confidential

Front End Developer

Responsibilities:

Confidential

Web Designer, Front End Developer

Responsibilities:

Educated clients about web standard, design and Google Analytics
Coded sites using HTML, CSS, JavaScript and PHP.
Built a bilingual (English and Spanish) site with Drupal.
Maintained and updated clients’ web sites.
Updated clients periodically about the site activities and performance with Google Analytics.
Integrated web site and Google Checkout.
Created and produced print pieces with Adobe InDesign, Illustrator and Photoshop.