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Lead Web Production/promotion Specialist Resume

SUMMARY

  • Adaptable and versatile self - starter collaborates across various teams and colleagues to execute, improve and lead various functions, projects and programs.
  • Managing, coordinating and prioritizing email and web production jobs using Jira, Workfront, ProofHQ and Basecamp
  • Managing and planning promotional work.
  • Collaborate with different teams to execute promotions and meet business goals.
  • Collaborate with vendor to troubleshoot bugs in the promotion engine.
  • Acquire knowledge and become a SME of Salesforce Commerce Cloud (SFCC) promotion engine.
  • Acquire knowledge of Oracle Responsys as part of brining in the e-mail production in house.
  • Acquire knowledge of Adobe Experience Cloud to gather site content interaction data.
  • Educate business partners about the SFCC promotion engine’s capability and limitations.
  • Timely notification of issues and changes to business partners.

PROFESSIONAL EXPERIENCE

Confidential

Lead Web Production/Promotion Specialist

Responsibilities:

  • Collaborate with IT and UX teams to release new promotional features.
  • Shared knowledge of online promotional technical capabilities with IT, Marketing, Planning & Allocation and Stores.
  • Partnered with IT and Salesforce Commerce Cloud, to resolve promotional issues.
  • Partnered with Marketing, Stores and Customer Relation to identify and improve promotional process and experience.

Web Production/Promotion Specialist

Confidential

Responsibilities:

  • Partnered with e-mail team to transfer and improve e-mail production process from vendor to in-house.
  • Partnered with IT and Salesforce Commerce Cloud, to resolve promotional issues.
  • Analyzed customers’ behaviors and interaction with promotional contents via Adobe Experience Cloud.
  • Acquired knowledge of online promotional technical capabilities.
  • Created and updated Web Content on Demandware/Salesforce Commerce Cloud platform.

Confidential

Front End Developer

Responsibilities:

  • Created responsive design web pages using HTML and CSS for client.
  • Supported client's promotional events by creating necessary assets.

Confidential

Web Designer, Front End Developer

Responsibilities:

  • Educated clients about web standard, design and Google Analytics
  • Coded sites using HTML, CSS, JavaScript and PHP.
  • Built a bilingual (English and Spanish) site with Drupal.
  • Maintained and updated clients’ web sites.
  • Updated clients periodically about the site activities and performance with Google Analytics.
  • Integrated web site and Google Checkout.
  • Created and produced print pieces with Adobe InDesign, Illustrator and Photoshop.

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