SUMMARY

• 6+ years of experience in Information Technology as a Manual and Test Automation Engineer.
• Experience in the Agile Methodology and contributed in the Requirement Analysis, Test Design, Development and good experience salesforce applications.
• Excellent working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and testing methodologies like Waterfall & Agile/Scrum.
• Experienced with Defect Management Tracking System, following test standards, guideline and procedure.
• Experienced in open source Automation tools such as Selenium Web Driver, Selenium Grid, and Cucumber.
• Responsible for all aspects of testing of Mobile applications related to network and as well BSS/OSS
• Perform functional, integration, and regression testing on mobile devices and web - based applications
• Work with the product team on user acceptance testing
• 2 or more years of Mobile application testing in IOS and Android platforms
• Strong testing skills in Salesforce1 Salesforce standard object, custom objects, custom fields, page layouts, custom Tabs, Reports and various other components as per application requirements.
• Developed New Test Scripts for salesforce as well as CRM Dynamics application from End to End
• Knowledge on Automated Web Services using SoapUI, REST with Knowledge of WSDL, Restful, UDDI, eclipse, IntelliJ.
• Expertise in automation of Web-based application testing using Selenium Web driver, Selenium RC, Selenium Grid, Selenium IDE over multiple browsers like Google Chrome, Internet Explorer, Safari, Opera and Firefox.
• Performed BDD-Behavior Driven Development, ATDD-Acceptance Test-Driven Development and testing using Cucumber, Selenium, and Testing.
• Proficient at establishing Testing Strategy, developing Test Plans, Test Scenario and Test Cases
• Providing support to IT personnel in designing, developing, analyzing, testing, debugging, and executing C# programs for windows desktop and web-based applications
• Experience in manipulating manual test cases into the most efficient automated test cases.
• Development of company´s internal CI system, providing a comprehensive API for CI/CD
• Written templates for AWS infrastructure as a code using Terraform to build staging and production environment
• Experience in core AWS services (S3, EC2, ELB, EBS, Route53, VPC, auto scaling etc.) and deployment services and security
• Tested embedded application software on various mobile devices, including smart phones and tablets
• Generated high quality defects to create reports based on findings and coverage on various operating system platforms, like Symbian, Android, RIM(Research In Motion)
• Coordination between development team and IT department for development environment maintenance
• Experience in working with the creation of Automation test scripts using various frameworks like Page Object Model (POM) design pattern, Data Driven framework, Keyword driven framework and Hybrid frameworks .
• Solid understanding of Behavioral Data Driven (BDD) framework and hands-on experience developing feature files with features, scenarios and step definitions using Cucumber.
• Fixing legacy HTML / CSS code.
• Developed Scripts and Tested Sandbox environment customized the Salesforce application as per the client's requirement.
• Involved in Preparation of Test Procedures, Test Scenarios, Test Cases and Test Data. Tested the company's Salesforce CRM application.
• Developed and gathered customer requirements from business user teams spread over the Sales, Marketing and Service cloud.
• Involved in creating gap analysis document, clearly identifying the data, business process and workflows of the organization.
• Possess good communication skills, self-motivated, pro-active, task oriented, good team player, and quick to learn new technologies and systems.
• Working closely with team members in developing the PowerShell scripts for automating the several steps in Microsoft HDInsight environment.
• Ability to create a project from scratch and using Maven and Java.
• Expertise in using Jenkins continuous integration tool to pull the code from the central repository, scheduling the Smoke test for continuous integration, Git, GitHub for version control management/Source Control Management.
• Executed Manual Testing, Automated Testing, Documenting Test Results and logging/tracking defects.
• Validated Open stack solution to our clients typically ranging from 20 to 250 compute nodes.
• Solid experience in Manual Testing - Functional Testing, Database Testing, Regression Testing, Smoke, Positive and Negative Testing in Waterfall and Agile environment.
• Extensively used Selenium (data-driven, XPath locator) and WebDriver to test the web applications.
• Expertise in Defect Management/Problem solving including tracking bugs, reporting using Quality Center/ALM, Bugzilla and Jira.
• Possess good communication skills, self-motivated, pro-active, task oriented, good team player, and quick to learn new technologies and systems.
• Good communication skills and ability to work independently with minimal supervision and perform as part of a team.
• Quick learner, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder.

TECHNICAL SKILLS

Operating Systems: UNIX, Windows 98, 2000, NT

Testing Types: System Testing, User Acceptance Testing, Conversion, Testing, Salesforce.com Platform, Apex, Visualforce (Pages, Component & Controllers) Pages, Data Loader, HTML, Workflow & Approvals, Reports, Integration Testing, Regression Testing

Testing Tools: Salesforce, Selenium WebDriver/IDE/RC/Grid, Cucumber, UFT11.5, QTP11.0, LoadRunner, Cucumber, SoapUI, Quality Centre and Appium

Build/SCM/CI Tools: Maven, GIT Hub, Jenkins, Subversion (SVN)

Database: Teradata, Oracle, SQL Server

Web Services: Soap, Rest

Mobile Testing: Android, IOS,, Appium

Cloud Environments: Open stack, AWS, Azure

B ug Tracking Tools: RTC, Qtest, Jira, Bugzilla, Radar, Application Lifecycle Management (ALM)12, Clear Quest, Smart Track1.5, Viper9.1

Languages: Core Java, C, C++,c# and COBOL, VB.net, Angular JS, Phyton

SDLC Methodologies: Agile/Scrum, Waterfall Methodology

PROFESSIONAL EXPERIENCE

Confidential, Indianapolis, Indiana

Salesforce Tester

Responsibilities:

• Experience working with Salesforce developers and/or outside vendors on system extensions, customizations, and integrations with third party applications
• Work closely with the design team on user interface design and branding (themes); versed in delivering responsive websites.
• Provide expertise to the Salesforce configuration team and web development team, especially as technical SME in the Lightning Systems
• Build custom components in the Lightning systems
• Demonstrable analytical reasoning or quantitative analysis
• Experience with ETL and general CRM practices/standards
• Ability to translate customer/business requirements into technical specifications
• Experience troubleshooting and finding multiple solutions to a complex problem
• Ability to communicate ideas and expectations effectively by e-mail, phone, and in person
• Ability to work in a rapidly changing environment
• Experience working within a team environment and independently
• Develop customized solutions within the Salesforce platform to support critical business functions
• Good Experience on E2E on salesforce platform sales, services, Marketing Etc.
• Help shape Salesforce to meet project objectives, client requirements and company goals
• Communicate with project managers, clients and other developers to design cohesive project strategies
• Analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances
• Support customized applications, user permissions, security settings, custom objects and workflow
• Ensure effective collaboration throughout all phases of development, testing and deployment
• Manage daily support and maintenance of internal Salesforce functionality
• Conduct long-term improvement operations to ensure compatibility with evolving mission requirements
• Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
• Develop, maintain, create, and improve validation rules, custom workflows, Visualforce pages, Apex customizations, custom objects, fields, and formulas.
• Provide recommendations on how to improve our Salesforce operational platform
• Work directly with Business POC's and independently perform development, testing, implementation and documentation relates to the SalesForce.com development
• Participate in scrum meetings and coordinate with Business Analysts to understand the business needs and implement the same into a functional design
• Analyze and create business models, logical specifications and/or user requirements to develop solutions for the application environment
• Design, develop and implement software applications, create system procedures and ensure that the developed applications function normally
• Maintain and modify programs; make approved changes by amending flow charts, develop detailed programming logic, and coding changes.
• Write source code, prepare test data, tests and debug programs; revise and refine programs to improve performance of the application software

Confidential

Java Developer

Responsibilities:

• Developed Execute and maintain automation test scripts in Selenium web driver using Java, TestNG and Grad Train the support teams to ensure the ready usability of the system without any hassle.
• Creating Support documents like wikis and relevant code traceability matrix and other organization standard support handover documents.
• Build a strength with client counter parts at my project by involving in monthly Conferences.
• Debugging of Issues - Work closely with the development team to investigate test failures and issues
• Developed Automation script development in defined framework for Salesforce
• Involve in preparation of test plan, test strategy and test requirements requirement streaming.
• Perform functional, integration, and regression testing on mobile devices and web-based applications based on native apps testing
• Developed analyzed and validated program specifications as well as designed and created reliable and reusable C# code that conformed to department standards and procedures
• Strong knowledge of SOAP UI testing
• Experienced with functional web services tests
• Tested Webservices /XML / SOAP and Restful services using SoapUI tool
• Experience in writing Test Plan, Test Cases for Web and Client/Server applications.
• Skilled with creating automated web services testing processes
• Good Hands on Experience on Jira
• Worked on CRM Dynamics
• Analysis of business and requirement specifications, implementing tests and formulation of test plans and test strategy.
• Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.
• Involved in testing application on different mobile Platform such as iOS and Android devices.
• Developed embedded application software on various mobile devices, including smart phones and tablets
• Developed the test scripts and analyze the results in various levels of the application including integration, regression, functional and acceptance testing using Selenium.
• Engage in framework enhancements, troubleshooting, code reviews, and maintaining deliverables quality.
• Use Firebug, Fire path to debug, edit and locate the objects based on X path, ID, Name, CSS, Selector, Link, Partial Link, Attributes, Tags
• Implement parallel execution mode of scenarios to reduce the execution time of test suite.
• Implement screenshots to capture important checkpoints of application.
• Implement unit test cases using salesforce apex tool.
• Implement REST API calls for efficiency.
• Use maven to perform build from Jenkins Continuous Integration. Configure and launch builds

Environment: CRM Dynamics, Jira, Cucumber, Selenium WebDriver, .Net, google chrome, Microsoft Teams, Internet Explorer, Azure, Control-HTTP Stop, Postman

Confidential

QA Salesforce SDET

Responsibilities:

• Tested the application under SCRUM (Agile) Methodology. Attended Kick-off meetings. Reviewed requirements, functional and technical Design Documents.
• Participated in writing High Level Test Plan, Test Scenarios, Test cases based on the requirement and analysed the results.
• Using AWS Upwork to automatically spin-up API instances by running backend chef recipes.
• Analyze the current state of the application and infrastructure, designing appropriate solutions and working with teams to implement them.
• Experience in troubleshooting Cassandra, Redis and Aerospike Database server configurations to optimize them under heavy load situations.
• Written templates for AWS infrastructure as a code using Terraform to build staging and production environment
• Experience in core AWS services (S3, EC2, ELB, EBS, Route53, VPC, auto scaling etc.) and deployment services and security
• Managing security groups on AWS and custom monitoring using cloud watch.
• Used Cloud Front to deliver content from AWS edge locations to users, allowing for further reduction of load on front- end servers.
• Expertise in Test Planning, Test cases Design, Test Environment Setup, Test Data setup, Defect Management and Configuration Management.
• Integrated Selenium automation regression test suite in Jenkins build pipeline.
• Analyzed business requirements and functional documents, created the test strategy document that define the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required to conduct the effort.
• Strong experience using Web Services and API’s.
• Developed with strong salesforce design confidential knowledge Including Java and Java Script.
• Working Team Environment on Salesforce
• Excellent Salesforce.com configuration skills including some Visual force
• Strong interpersonal, team building, organizational and motivational skills
• Working a key member with Including Project managers and team leads and Discussing with stakeholders.
• Developed Strong Salesforce Design, Implementation and configuration knowledge including - APEX, Force.com, Java, JavaScript, etc
• Performed agile testing, reviewed the stories and participated in Daily Scrum, Iteration Planning and Release Planning meeting.
• Tested Sandbox environment customized the Salesforce application as per the client's requirement.
• Conducted training on all salesforce related systems to sales and marketing teams.
• Created training materials based on business requirements.
• Provided support to 150 Salesforce users worldwide and acted as the primary point of contact for end-user support
• Implement and project-manage Desk.com and Service Cloud configuration projects
• Developed of Test Procedures, Test Scenarios, Test Cases and Test Data. Tested the company's Salesforce CRM application.
• Developed and gathering customer requirements from business user teams spread over the Sales, Marketing and Service cloud.
• Involved in creating gap analysis document, clearly identifying the data, business process and workflows of the organization.
• Tracking and maintaining the requirements to functionality traceability and use case traceability.
• Tracking and maintaining the requirements to functionality traceability and use case traceability for salesforce lighting Application.
• Tested Sandbox environment customized the Salesforce application as per the client's requirement.
• Involved in Preparation of Test Procedures, Test Scenarios, Test Cases and Test Data. Tested the company's Salesforce CRM application.
• Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Service cloud
• Acted as a SPOC for all testing related activities in Onshore. Provided offshore team with necessary and KT and assistance whenever required for Salesforce Lighting.
• Extensively worked in Regression testing, Parallel Processing using Selenium Web driver in Testing.
• Developed test scripts for Web elements by identifying the locators using Firebug and Fire Path Firefox plugins.
• Assist customer in identifying use cases for priority adoption of Amazon Web Services as well as best practices implementations
• Used XPath and DOM to work with dynamic and static objects in Selenium.
• Developed Automation test scripts by implementing Data driven framework / Keyword driven framework.
• Familiarity with software technologies C++, UNIX, Linux, software development tools, and object-oriented design.
• Used XPath, CSS and HTML in designing the test scripts for Selenium WebDriver.
• Developed new and fixing existing website components and widgets using, CSS, HTML JS, and Free Marker template engine.
• Designed and maintained Xml Scripts in Soap 4.5.1
• Gathering requirements and Team spirit and Understanding in SOX, SFDC, DOL .
• Tested applications in different types of browsers (cross-browser testing) and versions, such as Internet Explorer, Firefox, Google Chrome to simulate production environment.
• Developed features and test scripts using BDD (Behavior driven development) in Cucumber.
• Expertise with one or more behavior- or test-driven (BDD or TDD) and JavaScript automated testing frameworks and tools.
• Collaborate with the product architects, software developers and quality assurance engineers to understand test automation priorities and define the overall technical approach and plan.
• Performed functional testing of SOAP and RESTFULL Web Services using SoapUI Tool.
• Performed the build and maven dependencies using Maven build tool.
• Maintained the Java and selenium test source code and resources in the GIT.
• Analyzed test results, tracked the defects and generated reports using JIRA.

Environment: Linux, Angular JS .Net, Windows, Selenium WebDriver, Cucumber, Testing, Git, Jenkins, SoapUI, Maven, Data Driven, Keyword Driven, Firebug, Jira, Phyton, Internet Explorer, Mozilla Firefox, Salesforce.com Platform, Apex, Visualforce (Pages, Component & Controllers) Pages, Data Loader, HTML, Workflow & Approvals, Reports, Google Chrome, Java