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Sterling Oms Consultant (devops) Resume

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SUMMARY

  • 8+ years in Installation, Configuration, Trouble - Shooting and Maintenance of IBM WebSphere V8.5/7.0/V6.1/V 6.0.2/5.1/5.0. x,IBM Sterling OMS Yantra9.4/9.2, IBM Watson, IBM HTTP Server 1.3/2.0/6.1/7.0 , SAP Netweaver, Apache Web server 1.3/2.0/2.2,Apache Tomcat, IIS 7, Triple Point Technology, Trading Solutions on different UNIX and Windows flavors.
  • Expertise in Tuning of Application Servers by Tivoli Performance Viewer like setting the dynamic cache size and setting the JVM heap size using collected Performance Monitoring Infrastructure (PMI) data .
  • Involved in deploying and troubleshooting applications in Quality Assurance, Pre Production and Production Environment.
  • Configured Nodes, Data Sources, Virtual Hosts, configuring Servlet Engines, Session Managers including planning, installation and configuration of WebSphere Application Server.
  • Strong knowledge on IBM Sterling OMS Yantra, Sterling API’s (CreateOrder,ChangeOrder,deleteOrder,updateOrder & ManageOrder).
  • Knowledge on running Sterling Agents, troubleshooting through agent logs, syncing Massync agent etc.
  • Worked on IBM Sterling Application Console, exception console, Order console etc.
  • Knowledge on WebSphere Commerce Server 7.x installation and configuration on multiple operating systems like Windows, AIX.
  • Troubleshooted JVM related problems in portal environment.
  • Creation of JDBC providers, data sources, configuring connection pool etc.
  • Creation of JMS MQ queue connection factory, queue destinations, listeners etc.
  • Experience in integrating databases like Sybase, Teradata, Oracle, UDB/DB2, and SQL Server for WebSphere Connectivity.
  • Configured multiple WebLogic domains by using Configuration Wizard and WLST.
  • Experience in 24x7 on-call production support and trouble-shooting problems related to Oracle WebLogic and iPlanet Web Servers, MQ Series and Database, Managing security, organization and remote computing issues.
  • Solid expertise in prerequisite, topology planning and installation planning of WebSphere / UNIX on different environments like Development, Pre-Production.
  • Installing SSL certificates and enabling Global Security for the Application Server and Single Sign On using Site Minder to secure Enterprise applications.
  • Experienced in tuning, security, upgrade, backup & recovery of IBM WebSphere Application Server on AIX, Sun Solaris, Linux (Red Hat).
  • Implemented Work Load Management (WLM) using Cloning, Session Management, Load balancing and Clustering techniques including Horizontal and Vertical Cloning for failover and backup/recovery processes.
  • Installed and Configured on Websphere Process Server.
  • Created and Managed WebSphere environmental variables for Data Sources and JDBC Driver paths on AIX, Linux and Solaris platforms.
  • Involved in development of JACL, Jython and shell scripts to automate the WebSphere regular maintenance tasks.
  • Deployed J2EE applications on Web Sphere Application Servers, Web sphere Enterprise Service Bus.
  • Configured SSL on WebSphere, IIS, Apache, iPlanet and Site Minder v.4/5/6.
  • Experience in Software upgrades, O/S upgrades, applying fixes and patches to AIX, Solaris and Linux Operating Systems.
  • Experience on Monitoring Tools like Wily, Tivoli.
  • Collection of JVM statistics, garbage collection data for monitoring the heap and physical memory.
  • Developed Cron jobs for scheduled tasks like providing server status and other maintenance jobs.
  • Experience in 24X7 on-call production support and troubleshooting problems related to Web Servers, WebSphere Application Server, MQ Series and Database in Managing security, organization and remote computing issues.
  • Experience in handling the data back-up with Storage Area Network and Tivoli Storage Manager V6.1 on Linux/AIX Platforms.

TECHNICAL SKILLS

Operating Systems: SUN Solaris 7/8/9/10, AIX 5.1, RHAS 2.1/ 3, Win2008/2003/NT, HPUX11i

Application Servers: Web sphere 3.x/4.x/5.x/6.x/ 6.1/7.1/8.5. ,WebSphere Process Server 6.x, Business Process Manager 7.x, Sun One 7, JBoss 4.x, 5.x, 6.x, Apache, WebLogic 8.1/9.x/10.x.

Web Servers: Apache1.3/2.0, IIS 5/6/7, IBM Http Server 1.3.26/2.0.47.2/6.0

Networking: Firewalls, NFS, NIS, LAN, WAN.

Databases: My SQL, Oracle 9i/10g/11g, DB2, SQL Server 7/2000, Sybase ASE 12.X, DB2 7.1/8.1, MS. Access

Languages: Java, J2EE, C, VB, Visual FoxPro, PL/SQL, XML, HTML

Monitoring Tools: Wily Introscope, Tivoli (Tivoli Access Manger), IBM Tivoli Monitor, BMC Patrol and NetIQ, Nagios.

Scripting: JACL, Jython, TCL, Korn Shell Script, Java Script

Protocol: TCP/IP, FTP, SSH, Telnet.

IDE: WSAD, Net Beans, Edit Plus

Hardware : Sun Enterprise Server (E250/450), Sun-fire 280R, IBM RS-6000

Security: Site Minder, LDAP

Testing Tools : WinRunner, TestDirector and Load Runner

PROFESSIONAL EXPERIENCE

Confidential

Sterling OMS Consultant (DevOps)

Responsibilities:

  • Installation, configuration and maintenance of IBM WebSphere Application Server 8.5,IBM Sterling Order Management Yantra, IBM Case Watson, IIS 7/6, Elastic Search, IBM Sterling, IBM MQ 7.5,IIB in DevOps Methodology.
  • Worked on deploying & configuring WAR files, JDBC Datasources & JNDI resources on Tomcat 7
  • Extensively worked on configuring SSL certifications on Tomcat Apache.
  • Knowledge on troubleshooting Web Applications hosted on Tomcat Environment.
  • Strong Knowledge in IBM Sterling Order Management (Yantra), Sterling E-commerce, deploying CDT files, Starting Elasticsearch Agents, Launching Sterling application and troubleshooting Order Management issues.
  • Strong knowledge on Sterling Application Console, Application Management and its Pipeline details to process the orders.
  • Hands on experience on deploying smcfs.ear(sterling) files on WAS 8.5 Console.
  • Knowledge in troubleshooting with Java & .Net layer errors on Sterling Order Management flow.
  • Resolving BACKORDERS, STUCK ORDERS, PICKSLIP & Order Delivery issues.
  • Strong knowledge on understanding/writing XML code when troubleshooting order related issues.
  • Strong Knowledge on troubleshooting Sterling daily transactions.
  • Performed DevOps for Linux and Windows Platforms.
  • Strong knowledge on AWS.
  • Monitoring developed application and fixing the bugs. Completed load and performance testing on complex systems.
  • Conducted impacted analysis and assisted in code reviews.
  • Writing shell and Perl scripts for automated deployments especially in handling all the tasks before kicking off WSLT scripts or admin console deployments.
  • Performed Automated Builds and Deployments using Jenkins.
  • Strong knowledge on Retail domain, web-based direct-to-customer business process.
  • Managed delivery pipeline and prioritized functioning period and quick server response time.
  • Collaborated with developers to trouble shoot and resolve issues.
  • Strong knowledge on conducting regression testing and server integration in lower environments.
  • Expertise on troubleshooting Order related issues with IBM MQ, IIB, JD Edwards, AS 400 and XML.
  • Strong Knowledge on checking Code, Writing XML, Scripts and pushing the orders into JDE through IBM MQ.
  • Working knowledge on Oracle 11g to identify deadlocks and troubleshooting the performance issues.
  • Resolve issues related to application memory leaks, analyzing java cores and heap dumps using Thread and Heap analyzer tools.
  • Expertise on IBM Tivoli Monitoring Tool.
  • Profound Knowledge on ServiceNow, SharePoint& Xymon .
  • 24/7 technical support.

Environment: IBM WebSphere Application Server ND 8.5.5, IBM Sterling OMS Yantra 9.4, IBM Websphere MQ 7.5,IIS7,IIB,IBM Watson, Elastic Search, Apache 2.x,Oracle 11g,Unix,Windows, AS 400,JD Edwards, IBM Tivoli Enterprise Portal, Akamai, JD Edwards

Confidential, Hopkins, MN

Middleware/Sterling OMS Support

Responsibilities:

  • Installation, configuration and maintenance of IBM WebSphere Application Server 8.5/6.1, IHS 8.0/7.0/6.1, IIS 7/6, Apache Tomcat, SAP Netweaver AS and Supported for Migration to IBM WebSphere Application Server 8.5 on LINUX, AIX and Windows.
  • Worked on migration of WAS6.1 to WAS8.5 and deployed 100+ applications in Non-Prod and Prod Environments.
  • Experience in Middleware administration specializing in SAP Netweaver EHP7, Apache-Tomcat 5.5/6.0
  • Strong knowledge on IBM Sterling OMS Yantra .
  • Deployed smcfs.ear file, Sterling application console enhancements, order creation & fulfillment.
  • Strong knowledge on Sterling OMS process structure, resolving BackOrder, PickSlips issues, Order Flow issues .
  • Trained Business Users in understanding Sterling Application.
  • Worked on Triplepoint Technology-Commoditysl trading solution by supporting on deployments, upgrades, patches fixing, backups on different Landscapes.
  • Deployed CommoditySL Appserver, DB Upgrade and trouble shooting on the controllers and process servers issues.
  • Experience in running EODS jobs on daily basis and trouble shoot with DB scripts and resolving the deadlocks and Job hung states.
  • Expertise on Oracle 11g and worked with DB team for restoring schemas, Table space issues, verifying the daily business formals through SQL.
  • Deployed Enterprise applications and configured the JDBC connections and deployed the J2EE Applications into Tomcat and JBOSS Application Server.
  • Configured resources like JDBC providers, JDBC data sources, connection pooling on WebSphere and tomcat.
  • Created bash and ksh scripts to monitor domains, recycle clusters, monitor disk space, monitor number of Apache connections, and ran them as cronjobs for timely running programs.
  • Managed the security and performance optimizations for EJB containers and web applications in IBM WebSphere, IBM HTTP Server and Apache web server.
  • Worked with IBM Support and development teams in resolving issues related to application memory leaks, analysing java cores and heap dumps using Thread and Heap analyzer tools.
  • Expertise on BMC Remedy 7/8, issuing tickets, resolving TAS,INC and handled all MI based issues.
  • Expertise on configuring and monitoring the status of JVMs on Wily Introscope.
  • Always used to be on 24/7 technical support, on-call rotation.

Environment: IBM WebSphere Application Server ND 8.x/7.x/6.x, SAP Netweaver, IBM Sterling9.2, CommoditySL 7.1.6.11, IBM Process Server v7.x, Business Process Manager 7.x., IBM Websphere MQ 7.0.1, JBoss 6.x. IBM WebSphere Publishing Server v6.2,IIS7,Apache 2.x, Sun Solaris 10/9, PL/SQL, Oracle 11g,Unix,Windows, Wily Introscope, BMC Remedy, ALM.

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