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Ux Research Intern Resume

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San, FranciscO

SUMMARY:

Is seeking UX Research + Design positions. Passionate about human - centered design for change by serving the needs of the user and will advocate for design changes in the context of business and customer goals . Is empathetic and curious in nature and excited to use research insights to inform design decisions and create transformational products and experiences.

TECHNICAL SKILLS:

Technical: Sketch, Figma, Python, C++, Java, MATLAB, HTML, Scheme, SQL, Jira, Confluence, Adobe Creative Cloud, Invision, Journey Mapping, Rapid Prototyping, Mockup Creation, Storyboarding, Survey Design, Agile, Ethnographic Research, Usability Testing, Persona Building

Languages: Fluent in English, Farsi; Conversational Proficiency in Italian

EXPERIENCE:

Confidential - San Francisco

UX Research Intern

Responsibilities:

  • Redesigned the 1% for the Planet account Carbon Footprint tracking app to reflect gathered feedback and conducted both qualitative and quantitative research to test redesign
  • Setup a diary study and user interview guides for multiple high-level projects for the organization.
  • Designed survey which was sent out to 1000 participants
  • Conducted User testing via UserZoom to test redesign
  • Synthesized user research + presented insights and next steps to peers and key stakeholders

Confidential, San Francisco

UX Designer + Administrative Assistant

Responsibilities:

  • Responsible for designing and testing a new process for selection and purchase of 401k plans for small businesses and individuals in addition to daily administrative work including managing customer communication using Salesforce and creating PowerPoint slide decks
  • Persona and journey map creation
  • Crafted end-to-end user flows with brand identity and provided low-fidelity wireframes to high-fidelity polished mock-ups

Confidential - Oakland

UX Researcher, Scrum master

Responsibilities:

  • Led a team of 4, producing 200 PPE non-surgical gowns in a month as an emergency shortage at an elderly care facility due to the COVID-19 pandemic.
  • Conducted 20 interviews with older adults (our user group) + stakeholders
  • Tested designs, created flyers and recruited over 40 volunteers
  • Created a playbook for gown creation and volunteer guidelines for future emergency situations

Confidential

UX Design Intern

Responsibilities:

  • Designed a streamlined service package purchasing engine which customizes based on the response to a short survey in addition to designing a new homepage using Figma
  • In corporation of user research method, affinity mapping and rough prototyping into Confidential ’s design process
  • Collaboration with content team to ensure correct literacy level for user group, leadership and tech team for pricing brackets, determining scope of project etc.

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