SUMMARY

• Subject Matter Expert on Tableau Server/Desktop
• Experience with problem analysis and process documentation
• Web Application Troubleshooting with WireShark
• Experience with Monitoring Tools
• Support Custom .NET Web Applications
• Support Highly Available and High Traffic Website
• Experience working in cross - functional, collaborative teams

TECHNICAL SKILLS

• Tableau Server v 9.3/10.1/2018.3, Tableau Desktop v 9.3/10.1/2018.3, ARIS v7.1/9.8, WebFocus 8.1
• VMware vSphere v5/IIS v6/ 7/ 7.5, MS SQL Server 2005/20008, SharePoint 2010/2013
• Group Policy, TCP/IP, F5 Big-IP, Load Balancer, Visual Studio 2010/12/15
• AlertSite,JBoss, CA SiteMinder, Microsoft AppFabric
• Microsoft TFS 2013, RSA ClearTrust, WordPress, MS Dynamics CRM 2011

PROGRAMMING LANGUAGES: JavaScript, JAVA, MySQL/SQL, PowerShell, Batch, PHP, VB, C#, MongoDB

PROFESSIONAL EXPERIENCE

Confidential, Deerfield Beach, FL

Tableau Administrator

Responsibilities:

• Lead the upgrade and maintenance of Tableau Sever v 2018.2.1/2018.3 in Development and Production environments as a sole contributor.
• Provide root caused for server performance issue. Found a reported bug in v2018.2.1 and made a recommendation to the customer to start upgrading Tableau Server to v2018.3 outside the normal release schedule.
• Assisted customers with questions regarding to dashboard performance and errors they encounter.
• Developed Tableau Dashboards to determine how the user community is adopting to using Tableau Server and Desktop.

Confidential, Arlington, VA

Tableau Consultant

Responsibilities:

• Remotely assisting with the transition of new contracting company and providing knowledge transfer.
• Update documentation of Operations Manual, Standard Operating Procedures, and Installation Guide for new contracting company.

Confidential, Arlington, VA

DevOps/Tableau Administrator

Responsibilities:

• Lead the implementation of Tableau Sever in Development and Production environments as a sole contributor.
• Successfully upgraded Tableau Server, Desktop and Reader from v8.3.2 to v9.1, v9.1 to v9.3 and v9.3 to v10.1.4 utilizing new Windows 2012 servers. Including expanding the Tableau Server setup from 1 8-core server to a distributed cluster with 24-cores.
• Successfully migrated Tableau Server from 2008 servers to 2012 servers.
• Created a proof of concept to identify tools/applications that could be moved to the cloud using Amazon Cloud.
• Implemented R-Serve on Windows platform for users building Tableau workbooks that include R-Language within their visualization.
• Created Architectural diagram using Visio of Tableau Server for change management and provide updates when upgrading application.
• Developed PowerShell script to run Tabadmin to take backups of the local PostgreSQL repository.
• Completed documentation of Operations Manual, Standard Operating Procedures, and Installation Guide for WinTel group to manage and upgrade the production environment.
• Successfully migrated ARIS BPM from v7.1 to ARIS v9.8 along with upgrading the application to v9.8, it was migrated to all new Development and Production environments.

Confidential

Architect

Responsibilities:

• Responsible for a mixture of architecture, administration, project management, and development of the Examiner View web application.
• Provided root cause analysis after load test revealed slow performance on web application and help with revising the load test analysis report deliverable by creating new figures, adding new text and changing format of tables.
• Create PowerShell script to monitor website that monitors all production websites.

Senior Systems Engineer

Responsibilities:

• Responsible for a mixture of architecture, administration, development, project management, and development phases of public facing external SharePoint web applications.
• Administration functions including deploying WSP code solutions, PowerShell scripts, server optimization, server management, web applications and service applications in Central Administration.
• Planned and executed the migration of SharePoint 2010 web application from a closing data center to the DOT HQ data center. Migration included the installation and configuring of SSRS, DB mail profile, and SSIS.
• Evaluate and identify ways to automate, streamline, and improve day-to-day maintenance and administrative practices through the use of PowerShell scripting.
• Setup, and configure Visigo SharePoint 2010 FBA Pack, including migration of users from one database to another.
• Install and configure Microsoft Project 2013 and Microsoft SharePoint 2013 which included building the virtual machines that they would run on.

Confidential, St. Petersburg, FL

Systems Administrator II

Responsibilities:

• Executed standing up and configuring new Production Environment to host the upgraded version of Investor Access, a publicly facing highly available and high traffic web site, in 3 days. This included configuring 5 WFE and 3 SOA Windows Server 2008 R2 IIS 7.5 web application servers, 1 SQL DB server, DNS, firewall rules, and F5 load balancing configuration.
• Implemented an active/passive server environment to allow zero downtime for the Investor Access website when upgrades are performed. This allows for complete regression testing before the upgrades are in production. The ‘flip’ to make the passive line active takes 5 seconds, eliminating the need to go into maintenance mode.
• Participated in the testing and deployment of an in house Continuous Delivery application for Infrastructure Automation.
• Managing the deployment of code in an Agile development environment from the testing to production environment written in .NET including setting up new websites, creating application pools, editing web.config files, and deploying updates.
• Provided root cause analysis for outage investigations of enterprise servers and infrastructure.
• Evaluate and identify ways to automate, streamline, and improve day-to-day maintenance and administrative practices through the use of PowerShell scripting.
• Serves as central point of contact and liaison to other IT departments and application vendors regarding installations, server maintenance, licensing and upgrades.
• Supported three practice exercises of the Business Continuity Plan for disaster recovery.
• Configure IIS for .NET applications including creating new websites, creating new virtual directories, and changing default IIS settings to optimize serving of the web application.
• Administration and troubleshooting security access management programs RSA ClearTrust and CA SiteMinder.

Confidential, St. Petersburg, FL

Systems Administrator

Responsibilities:

• Recruited to assist with integrating Morgan Keegan IT applications within Raymond James infrastructure.
• Recognized for my knowledge, dedication and work ethic and was recruited by Investor Access team to become a full time employee.
• Managing the deployment of code from the testing environment to production environment written in .NET including setting up new websites, creating application pools and deploying updates.
• Evaluate and identify ways to automate, streamline, and improve day-to-day maintenance and administrative practices through the use of PowerShell scripting.
• Solved production outage and determined antivirus was blocking the ability for users to generate reports.
• Created system documentation when learning new web applications.

Confidential . Alexandria, VA

Deployment Manager

Responsibilities:

• Support enterprise production and test servers along with the entire VMware virtual development network using vSphere, which consist of four Linux servers and 50+ Windows Servers 2003/2008.
• Lead the effort in scaling the hardware and software needed to migrate to SharePoint 2010 and worked with other departments to ensure that that our development environment was setup and configured correctly.
• Managing the deployment of code from the testing environment to production environment written in ASP, ASP.NET, HTML, AJAX and JAVA including setting up new websites creating application pools and virtual directories.
• Stood up application and database servers to evaluate EMC CenterStage product which is a Java based application that runs on JBoss and included troubleshooting Java errors.
• Maintained and updated all intranet and external facing websites, including a highly available and high traffic Cost Guidance portal website and provide daily customer support for the Cost Guidance portal to resolve questions on how to create a cost estimate and troubleshooting network connectivity issues to the portal.
• Create and manage Active Directory accounts for a ~400 user environment on four separate VLANs.
• Configure IIS for .NET and ASP web applications including managing settings, creating new websites and creating new virtual directories.

Confidential . Reston VA

IT Consultant

Responsibilities:

• Successful completion of Appian Enterprise Academy course.
• Deployed Appian Java based Business Process modeling software which utilizes JBoss and Apache Tomcat web servers to laptops and servers.
• Member of Process Modeling Team working on a government contract for FEMA.
• Developed business process models that query Oracle database to generate detailed reports.
• Developed business process models that query and write to an Oracle database based on user inputs.

Confidential . Sarasota, FL

Broadcasting Engineering Consultant

Responsibilities:

• Member of the Software Development Team to support usability testing and user-interface design.
• Trained staff on modifications to existing software and new software.
• Led Channel Studies for FM, Low Power TV, DTV, and Full Service NTSC.
• Served FCC clients by updating and filing new applications using the FCC’s consolidated database system and worked closely with lawyers to make sure all FCC rules were adhered.
• Member of the Implementation Team to support TV broadcast stations with implementing their FCC-mandated digital television transmitting facilities.
• Performed detailed technical analysis and produced diagrams in support of client requests.

Consulting Engineer

Responsibilities:

• Responsibilities included channel Studies for FM, Low Power TV, DTV, and Full Service NTSC.