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Technical Services Specialist Resume

SUMMARY

  • Experienced Technical Services Specialist with more than 17 years in software and database support and technical troubleshooting

TECHNICAL SKILLS

  • Windows Server
  • IIS
  • Microsoft SQL
  • Visual Studio
  • VMWare
  • Remote Desktop
  • Microsoft Office
  • Website and portal monitoring
  • Data backup and retrieval
  • Various web CMS
  • Report writing
  • Data integration
  • Software implementation
  • Data analysis

PROFESSIONAL EXPERIENCE

Technical services specialist

Confidential

Responsibilities:

  • Provide software support / conversion / training /data integration for multiple software packages in a K12 school environment
  • Implement company policies, technical procedures, and standards for preserving the integrity and security of data, reports, and access
  • Consistently meet deadlines and requirements for all projects
  • Establish compatibility with third party products by developing programs for modification and integration
  • Develop and maintain company websites and portals

Freelance web developer

Confidential

Responsibilities:

  • Propose/implement web solutions based on client needs
  • Manage DNS, domains, and various web hosting platforms

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