SUMMARY

• Over 7 years’ experience as Application Support Analyst
• 2 Years’ experience with RxClaim developing Healthcare Plans for Anthem.
• 2 Years’ experiences as Business Relationship Manager Healthcare industries.
• Hands - on expertise in the areas of Oracle RDBMS, SQL, and PL/SQL
• 3 Years experiences in Jira administration for Agile methodologies add epics, use stories, Backlogs and Collaboration tools.
• Great experiences in Analysis, Technical Design, software development, Testing and provide support of web-based application, using Java.
• Excellent noledge of relational data modeling and SQL.
• Strong noledge in SDLC and all phases of Application development.
• Experience with various Software RUP, Waterfall and Agile Scrum methodologies.
• Experience with Object Oriented Analysis and Design (OOAD)
• Experience in web Application deployment using servers such as BEA WebLogic 9.1, IBM WebSphere 6.0, Apache Tomcat 5.5, and JBOSS.
• Accomplishment of development activities following agile methodologies.
• Experience writing agile user stories to simplified descriptions of the requirements.
• Expertise in programming J2EE, (EJB, Servlets, JSP), XML/XSLT, Struts 1.0, Struts 2.0, Java Beans, Spring MVC, Hibernate 3.0, JDBC and Junit Framework
• Experience using Database Software Oracle 11g, Oracle 10g, DB2, MySQL, Microsoft Access, Toad, SQL*Loader, Talend.
• Extensive experience in Integrated Development Environment (IDE) like Eclipse, NetBeans, JEdit, Microsoft Visio, Rational Application Development (RAD 6.0).
• Experience using source configuration management tools (SCM) such as Confidential, IBM Rational clear case, Visual Source Safe (VSS).
• Experience in working with UNIX, Linux and Windows XP, VISTA, 7, NT.
• Expertise in UML designs, Collaboration diagram, Sequence diagram using Rational Rose
• Excellent Client interaction skills and proven experience in working independently as well as in a team.
• Team Player with ability to learn quickly in work Environment, productive interpersonal skills with ability to understand and cooperate group requirements efficiently.

TECHNICAL SKILLS

• Micro Focus Extra Extreme
• JSP, Servlet, JDBC, JavaBeans, EJB
• IBM Websphere, BEA WebLogic, Apache Tomcat 5.0, JBoss Server
• Oracle 11g, Oracle 10g, 9i, 8i, MySQL, MS Access
• SQL, PL/SQL, Stored procedures, triggers, function, Indexes, joins, packages Data stages, Data Warehouse.
• J2EE/Java, Hibernate, Spring - MVC, Struts1, Struts2.
• MS Visual Source Safe, Confidential, Rational Clear Case
• Eclipse, JEdit, NetBeans 5.5, MyEclipse, Rational Application Developer
• Windows Vista, Windows NT/2000/98/95, Unix, Linux
• Adobe Design CS4, MS Visio
• GitHub

PROFESSIONAL EXPERIENCE

Confidential - Irving-Texas

System Analyst/Application Support Engineer

Responsibilities:

• Fixed new Plans following Waterfall Methodology.
• Communicate with customers and fixed defects per requested in RxClaim
• Provided L2 and L3 Support communicate with customer and resolve their issues and make changes to the code if needed dis application was built following Microservices architecture.
• Attached in RxClaim new GPI List and NDC List, preferred GPI List and Preferred NDC List.
• Code all schedules in RxClaim Troop, Accumulations and Patient Pay which will be used in coding new plans
• Wrote and execute and advanced SQL statements also participate in redesigning database model, create relationships between tables and constraints.
• Real Time App Monitoring using new Relics view Web transactions, ApIndex, throughput, Error rate applications activities, Databases, External Services
• Add Keys Transactions and XRays, Monitor Events and Metrics
• Implemented Persistent Object using Hibernate.
• Developed Hibernate Interfaces DAO, Services implement dis interface in Spring MVC Controller.
• Added Rest API web Services to Spring MVC Controller and Hibernate Objects test Rest API with Jason.
• Monitor the application wrote Shell Scripting code using Unix on VI editor
• Organize and added Tickets in Jira and Provided weekly reports to the project Manager.
• Used Jira management Tool to create and update customer facing issues and fixed them and Provide a report to the Project Manager.

Environment: Jira, Service Now, Core Java 8, Oracle 10g, RxClaim, Spring MVC, Intelli J, Rest API, Jason, Postman, Tomcat Server, New Relic, Unix, SQL Queries, Vi, Emacs.

Confidential - Sunnyvale - CA

Production Support Analyst

Responsibilities:

• Support checkout application
• Troubleshoot and resolved application issues raised from Confidential Jira tickets.
• Coordinate resolutions with development team and project manager.
• Monitor and executed scheduled requested jobs in all production servers on timely driven environments.
• Designed Database and add Table’s constraints, Aggregation functions
• Wrote SQL Queries using Joins, Sub Queries, and correlated Sub Queries to retrieve data from the database.
• Created Database Objects like tables, Views, sequences, Synonyms, Stored Procedures, functions, Packages, Cursors and Triggers as per the Business requirements.
• Create SQL queries from scratch (including complex stored procedures) and data processes
• Used Remedy Ticket System or Jira to track incident.

Environment: CES-Jira Support, Remedy Tool, MySQL, IBM Tealeaf, Management Portal, Dashboard, Splunk 6.2.5, Cart-XO-DevTool, Java, Struts 1.1, Eclipse, Avocado, SharePoint, Talend, Jira, Unix, Windows, SQL, Service Now.

Confidential - Pittsburgh, PA

System Analyst/Application Support Specialist

Responsibilities:

• Participated in Daily stand up, retrospective, Sprint Planning, wrote user stories to be developed and backlogs.
• Wrote SQL queries from GPP configure stories, deployed them from UAT Server to Production Sever.
• Developed entitlements classes for GPP, define roles and reports. Rework on the code based on inputs if required; preparing and conducting unit test cases and fixing defects based on results;
• Consolidate the test results and share with supervisor; Provide periodic status update to supervisor and highlight Anticipate unreported defects and raise the same to supervisor; Conduct technical troubleshooting Testing- Coordinate with testing team during the testing phase Investigate critical defects and establish need for fixing;
• Understand the defect impact criticality and handle accordingly; Report defect status as per project standard process within agreed timelines;
• Involved in full development cycle of Planning, Analysis, Design, Development.

Environment: Java, XML, SQL, Oracle, WebSphere, Apache Tomcat, Eclipse, Hibernate, JSP, Ajax, Core Java, Spring MVC, CSS, HTML, JavaScript, JQuery, Junit, GPP, Entitlements, Roles, Report, Audit, Agile Scrum, GitHub, Oracle, Microsoft Visio, Jira.

Confidential - Arlington, VA

Appian7.4 Application Support Analyst

Responsibilities:

• Responsible for supporting UI interfaces for Post Funding Data Correction (PFDC)
• Supported Sail forms and Grids for search loan, apply loan, view Mortgage Applications.
• Provided Support for import Sail form interface.
• Provided Support internal Sail interface module which allows users to view and modify loan.
• Create Appian CDT’S and DataStores
• Developed xsd file for Post Fund Data Correction (PFDC)

Environment: Appian 7.4, Appian 7.5, Oracle 10g, Windows, Agile Scrum, Jira.

Confidential, Columbus, Ohio

Appian 7.4 Application Production Support

Responsibilities:

• Provided support for records, entity back-end record, process back-end record, sub process record.
• Fixed Defects and Import and xsd file identify the relationship.
• Wrote query rules, constant rules, and expression rules.
• Developed process Model
• Wrote appian Custom Data Type and DataStores
• Provide Support for Appian UI and Entity backend

Environment: Appian 7.4, Appian 7.5, MySQL, windows

Confidential

Java Developer

Responsibilities:

• Created DAO for data layer and service layer
• Responsible for creating, updating, and maintaining web page
• Participate in designing and coding application database
• Converted persistence objects to hibernate 3.0.
• Removed hibernate-mapping.xml file, adding hibernate annotations.
• Responsible for unit testing using Junit framework
• Created UML class diagrams in compliance with the functional requirements
• Troubleshoot applications problems independently.
• Work directly with clients in defining new application requirements and resolving project issues as appropriate.
• Developed application following agile methodologies
• Wrote SQL queries for the application
• Created database tables, indexes, triggers
• Created Hibernate entity beans persistent object.

Environment: Windows Spring MVC, Java 1.6, UNIX, Windows, FTP, Telnet, DB2 version 9, IBM Websphere 8.5., HTML5, JSP, Hibernate 3.0, Java Script 1.0, CSS, Ajax, Confidential, Rational Application Developer 9, Junit 4, Agile development methodologies, SQL, Ant, XML, Unix Shell Scripting, Jira.Confidential (Edmonton, Alberta), Jan 2008 - Apr 2010

Confidential

Junior Java Developer

Responsibilities:

• Extended JUnit test coverage for personal directory application removes warnings.
• Fixed address for stakeholder web application.
• Converted persistence objects to hibernate 3.0.
• Removed hibernate-mapping.xml file, adding hibernate annotations.
• Developed Entity Beans and Sessions beans
• Participate in Design and developing database
• Worked on bug fixing and enhancements on change requests
• Wrote Stored Procedures for interacting with the database
• Used JDBC for database connectivity to different RDBMS like Oracle, MySQL
• Involved in writing SQL queries, retrieve, update, insert, delete date from MySQL database
• Used LOG4J for logging and debugging
• Developed web application based on J2EE framework
• Involved in different SDLC phases Project Design, Documentation, Design Reviews and Code reviews.

Environment: Java 1.6, JUnit, Rational Application Developer, Websphere Application Server, Oracle 11g, SOAPUI, Hibernate, JDBC, JSP, Struts 2.0, CSS, JavaScript, and HTML5, Jenkins.

Confidential, Pittsburgh, PA

Junior Java Developer

Responsibilities:

• Add/Edit/Remove categories, products, manufacturers, customers, and reviews
• Modified the shopping cart module
• Responsible for creating, updating, and maintaining web page
• Developed persistence object entity beans 2.0
• Tested and deployed home heartbeat application to the production server
• Responsible for the analysis, designing and coding of the database
• Provided report how to increase sells

Environment: UNIX, Windows, FTP, Telnet, Oracle 10g, Tomcat apache server, Oracle Database, Java, JSP, Servlets, EJB, HTML, Java Script 1.0, CSS, Ajax, Confidential