SUMMARY

• Over 6+ years of experience in IT industry with working experience with Confidential .com as Administrator and Developer, Confidential .com CRM Platform, building Application Programming Interfaces (APIs) on force.com platform Visualforce on various applications.
• Experienced with Confidential Sales cloud, service cloud, financial service cloud, community cloud, marketing cloud, Commerce Cloud.
• Experience in administration, configuration, Implementation, and Support of Confidential CRM, and Confidential SFA applications based on Apex Language and leveraging Force.com Platform.
• Experienced in doing deployment using Ant migrations, Eclipse, Force.com. data migration from ACT, Excel, MS outlook and Legacy Systems using various data migration tools.
• Extensive experience in designing of custom objects, custom fields, role - based page layouts, Workflows, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, Snapshots, Dashboards, and Email generation according to application requirements.
• Experience working with Standard Sales Analytics application and Service, Analytics application in Einstein Analytics (Wave Analytics).
• Extensive experience to build reports and dashboards in wave analytics.
• Worked with JSON, GitHub API services, JSON data format.
• Have knowledge in implementing various advanced fields like Pick lists, Custom Formula Fields • Experienced in integration of Confidential .com with external applications by using Web Services API, Metadata API, and SOAP.
• Experience to integrate business processes across disparate systems. Experience with Confidential .com developer
• Experience in development, administration, configuration, Implementation, and Support of sales force CRM, and Confidential applications based on Apex Language and leveraging Force.com Platform world is first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
• Have knowledge in v

PROFESSIONAL EXPERIENCE

Confidential

Consultant

Responsibilities:

• Experience in Administration, Configuration, Implementation, Lightning, and support experience with Confidential platform.
• Experience in Confidential Customization, Security Access, Workflow Approvals, Data Validation, data utilities, Analytics, sales, Marketing, Customer Service, and Support Administration.
• Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Workflows.
• Worked on Lightning Process builder flows, Lightning Web Components, Connect API, Chatter, and quick Action.
• Created custom components using lightning for loan application development. Worked on customization using lightning, apex, triggers etc.
• Using financial service cloud for payments.
• Worked on Confidential commerce cloud using Demandware, experienced on technical reports and understanding of Demandware limitations such as quotas.
• Experience integrating custom services into SFCC. Good exposure to payment, tax, OMS integrations.
• Knowledge in Demandware foundational concepts with knowledge of Site Genesis, UX Studio, Content Assets / Slots and Demandware catalog.
• Integration Methodologies, different API, Trigger framework, Recursive Triggers, VF Remoting, Asynchronous Framework & options.
• Good Experience on Confidential Lightning. Experience in third party integration with ERP (Marketing Cloud, Service Cloud).
• Knowledge on paradot, case management.
• Experience on DocuSign integration, SharePoint integration with Confidential .
• Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
• Creating Custom Apps, Custom fields, Profiles, Applying Sharing Rules, Handling Page Layouts, Search Layouts, and Related List and defining Field Dependencies, custom buttons, Validation Rules, workflows, approval processes.
• Knowledge on web development in content management systems etc.
• Experienced with marketing cloud, using CI/CD using Jenkins, email to case, omni-channel.
• Ensured data integrity through the appropriate use of de-duping, loading, and exporting tools, for bulk of data using Data Loader, Admin Garage, and Lexi Loader.
• Created and updated users, reports, and dashboards to track pipeline/stages for management visibility, while integrating Apex (applications) to Confidential accounts such as Conga Merge and Outlook.• Performed user & administration sessions for clients to utilize Confidential and respective programs.
• Strong knowledge on VMOC rules, Veeva vault integration with Veeva CRM, Rep implementation and with Approved email setup and implementation.
• Extensive experience with various Confidential deployment methodologies including Change sets, Force.com Plug-in envi

Confidential

Confidential Developer

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
• Upgraded some Apps from Confidential Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Using health cloud, for Confidential and members can use the Confidential Customer Community channel to securely log into healthcare accounts while the Confidential Health Cloud with its rich API structure and back-end EHR systems integration can generate clinical and CRM data on a user.
• Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Worked on lightning web component invoking apex controller to LWC.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Entrepreneurial thinking, embracing Commerce Cloud's shared success model.
• Help our customers to connect with and learn from their peers by encouraging participation in our community events and forum to foster further collaboration.
• Position Commerce Cloud product and services and improve Customer's impact.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Worked on Lightning Process builder flows, Connect API, Chatter, and quick Action.
• Built Lightning Component Tab for Confidential 1 Navigation and Custom Applications in Lightning Experience.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Implemented the Web Services through WSDL in the Confidential .com for outbound messaging.
• Worked on Integrating SAP and Confidential systems using SOAP and REST API's.
• Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement.
• Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Workflows Worked

Confidential

Developer/Administrator

Responsibilities:

• Implemented the business logic by creating workflow rules and defined related tasks, field updates and email alerts.
• Custom reports were created for custom objects for overall detail view.
• Customize Confidential .com with custom fields, links, objects, page layouts, buttons, record-types to meet specific business requirements.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, and Record Types to enforce data quality Setup Marketing Campaigns, Assignment rules, Web-to-Lead and Auto-Response rules.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
• Deployed application from Sandbox to different other Sandbox as well as into Production environments using Change Set, Eclipse and Force.com Migration tool.
• Developed Sales cloud to improve forecasting, campaign, and Partner Portal for channel partner with deal registration. Involved in managing Community application such as Ideas and Answers.
• Used Data Loader for insert, update, upset and bulk import or export of data from Sales force Objects.
• Used it to read, extract and load. data from comma separated value (CSV) files.
• Experience in Confidential Partner Communities, and rolling out Lightning to select user profiles in our org.
• Developed Lightening components and Lightening apps to provide better and more interactive interfaces to end users, which help in sales enhancements. Involved in using Lightening, process builder, workflows Developed Apex Classes, Apex Triggers, API Integration and Lightening components for various functional needs in the application.
• Experienced with service cloud worked on several projects using service cloud.
• Developed Lightning apps using Lightning Components and made them compatible with Saleforce1 Mobile app.
• Involved in Planning, Design, development, testing and integration of Confidential Cloud services, and using CTI integration on Confidential .com data and accounts.
• Worked in GIT version control systems to keep the history of developed files. Performed user acceptance testing by conducting and leading surveys.
• Unit test work and work with QA teams to fix bugs and certify capabilities and products.

Environment: Saleforce.com platform, Force.com IDE, Apex, Visual Force (Pages, Components & Controllers), Pages, Data Loader, Informatica On Demand, HTML, Inside sales telephonic plug-in, Doc E-sign, Einstein Analytics, Workflow & Approvals, Lightning Components, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in

Confidential

Admin

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation, worked with groups, Participated in Requirement Gathering Sessions & JAD Sessions to define their needs and developed an action plan and specification document.
• Developed apex classes to trigger the approval process, having approvers dynamically in approval steps.
• Experience with email and/or marketing automation software and integration with database.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Modified the existing code to get data enhancements from rally to sales force. Worked with standard Confidential .com standard objects like Accounts, Contacts, Leads, Opportunities, and Campaigns etc.
• Experienced in integration of Confidential .com with external applications by using Web Services API, Metadata API, and SOAP.
• Given the security controls and integration for the users with market configuration with managing the users and performed analysis.
• Designed Custom tabs, Approval Processes and Auto-Response Rules for automating business logic.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships to the custom objects.
• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Defined Organization wide default (OWD) to restrict access from users. Customized Page layouts for Standard/Custom objects and assigned Record types. Created Data Validation rules and Formulas as per business requirement.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Developed Test classes and maintained minimum of 75% code coverage.
• Created Apex scheduled jobs to perform the same operations in a scheduled time.
• Develop and Execute Apex Unit Tests and Deploy code from Sandbox to Production using Eclipse, Force.com IDE/ANT tool.
• Performed the Lightning Components, UAT testing and SIT testing fixed them.
• Defined Org wide default to restrict access from users.
• Developed Lightening components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Tested the application thoroughly in Unit Testing phase using JUNIT.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Eclipse IDE, Subversion.

Confidential

Developer

Responsibilities:

• Meda Flights and Packages-Hyderabad, IndiaResponsibilities:
• Worked on various Confidential .com standard objects like Accounts, Opportunity, Products Opportunity Line Items, Contacts, Leads, Campaigns, Activities, Reports and Dashboards.
• Extensively worked on building complex Visual force pages (Executive Priority page, Customer value Capture page) using standard, custom and extension controllers to suit the needs of the application.
• Worked as Confidential .com Developer performing tasks of both Administrator and Developer, Analyze and review business, functional, and technical requirements.
• Work on application development lifecycle Attended client Meetings, business team member Meetings Analyzed Requirements and documented all the Requirements.
• Provided support ongoing Confidential .com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management and triggers Proactively discover the underlying business goal and needs.
• Used SOQL Queries to retrieve data from the database and used them while creating Apex classes, Apex Triggers, Visual force pages.
• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards. Developed Apex Classes, Visual force pages and Apex Triggers to develop the custom functionality as per the requirements.
• Implemented the requirements on Confidential .com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various AppExchange products according to the needs of the organization. Integrated Confidential with Confidential Outlook to synchronize contacts, events, and tasks. Configured and Integrated Confidential with Oracle database.• Created custom Dashboards for home page and gave accessibility for authorized people based on their role hierarchy. Created workflow rules and defined related tasks, email alerts, email templates, letter heads and field updates.

Confidential

Java/SQL developer

Responsibilities:

• Participated in all the phases of SDLC including Requirements Collection, Design & amp, amp Analysis of the Customer Specifications, Development and Customization of the application.
• Involved in implementation of the presentation layer (GUI) for the application using HTML, CSS, and JavaScript.
• Developed Unit Test Cases.
• Used JUnit for unit testing of the application.
• Used client-side JavaScript much extensively, apparently to make deployment of new changes much easier.
• Worked on MySQL database to perform different operations like storing and retrieving the data.
• Used JDBC to connect to the database.
• Fixed Java and JavaScript coding errors by investigating incorrect behavior in Eclipse IDE and implementing fixes. Additional skills and technologies applied in this role include Eclipse IDE, SQL, SQL Developerand HTML. Learned how to develop in an Agile environment.

Environment: Java, java Script, HTML, CSS, Eclipse IDE, SQL, ORACLE8i, HTML, DHTML, XML, Windows XP