SUMMARY

• Software development to customize Microsoft Dynamics CRM 2011 in Javascript, JSON
• Software development to enhance server product in Microsoft C#, dot Net 4.7, T - SQL, OLTP
• Software development with Ruby On Rails, Heroku, AWS, Code9, bootstrap, gitHub
• Extensive experience in establishing social networking in Drupal 7.1, and CiviCRM 4.2
• Expertise in object-oriented technologies, in algorithms and abstract data structures
• Expertise in graphic design, writing technical documentation and training materials
• Reliable team player with effective troubleshooting and customer support experience
• Proven record of team leadership, system analysis, design, development, and deployment
• Highly motivated IT professional with experience in complex web site production capacities
• Strong work ethic coupled with flexibility to adapt to all technical environments
• Knowledgeable in contact management, manufacturing, banking, purchasing, and securities

TECHNICAL SKILLS

Languages: C# C++ C | Ruby | JavaScript | T-SQL

Platforms: Microsoft Dynamics 365 CRM | Dynamics CRM 2011 On-Premise | Windows 2012 R2 | Cloud 9 | Heroku | Ruby on Rails | Drupal 7 | CiviCRM 4

Databases: Microsoft Azure SQL | Microsoft SQL Server 2016, 2014, 2012 | Microsoft In-memory OLTP | PostgreSQL 9.6 with Navicat

PROFESSIONAL EXPERIENCE

Confidential

Systems Lead

Responsibilities:

• Define vision, priorities, requirements, and acceptance criteria on CRM
• Drive the strategic road-map and direction for Microsoft Dynamics CRM Online
• Lead on Microsoft Dynamics CRM, Power Dialer, interfacing with managers and supporting global telemarketing teams
• Understand the underlying data models. Create stored procedures for reporting
• Administrate Microsoft Team Services for two software development teams
• Guide and influence software development, quality assurance, and supporting partners
• Technically lead for best practices on CRM, and Power Dialer
• Ultimately accountable on Lead Generation product, i.e. Power Dialer of Insidesales.com

Confidential

Software Developer / Software Engineer

Responsibilities:

• Customize Microsoft Dynamics CRM 2011 On-Premise in JavaScript, JSON, Entity Framework, and T-SQL stored procedures and views
• Administrate Microsoft Dynamics AX 2009 and SharePoint 2010
• Develop in-house routine application interfacing with Microsoft Dynamics AX, Outlook e-mail inboxes, in languages of C# and Visual Basic, using Visual Studio 2010
• Maintain in-house RMA, Engineering Documents Control System in VB and dot Net
• Design and maintain reports with SQL Server Reporting Services SSRS
• Develop hardware interface application for company server products in Visual C#, WPF, Visual Studio 2010

Confidential

Drupal Application Developer

Responsibilities:

• Installed Drupal 6, CiviCRM 3, LAMP (CentOS, Apache, MySQL, PHP), to support internal office operations
• Implemented Forum, BLOG, sales campaigns, multimedia depository, image gallery, and OG
• Maintained operations in Drupal software platform and in PowerEdge hardware platform
• Managed software development efforts in Drupal 6 platform

Confidential

IS / MIS Consulting

Responsibilities:

• Supported 20 networked workstations, iPhones, file servers, e-mail servers, firewalls, Microsoft Active Directory, Windows 2003 R2, and Solaris platforms
• Maintained hardware and software in optimum condition

Confidential

IT/IS/MIS Manager

Responsibilities:

• Managed a NASD regulated office operations with licenses on Series 6 and 63
• Established and maintained several computer workgroups with customer relationship management server, file servers, firewall, VPN, e-mail server, ftp server, fax server, and remote admin server
• Automated office workflow operations to raise annual revenue from $320K to $500K

Confidential

Art Designer

Responsibilities:

• Designed 2-D artwork on newspaper, brochures, and flyers using Adobe applications, i.e. Adobe InDesign, Photoshop, Photoshop Lightroom, Illustrator, Acrobat, and Distiller

Confidential

Semiconductor Technical Engineer / IS Specialist

Responsibilities:

• Led Scanning Electron Microscopy (SEM) Department, which provided services to companies such as Marvell, Silicon Image, Guidant, National Semiconductor
• Installed and maintained company web site, Windows 2000 Domain; setup and maintained Unix and Windows XP/2000/NT clients, and networked printers

Confidential

Staff Engineer

Responsibilities:

• Led development assignments which created quicken.com’s home page, which reflected stock market fluctuation, company portfolios, and notify changes to end-users through emails, mobile devices, paging
• Developed and finalized application modules integration, entirely in C++, interfacing with several proprietary in-house back-end AppServers, DoubleClick server, PageGen object, Template systems, real-time Feed Engines, and etc.
• Created applicable documentation including architectures, program specification, functional specification, class diagrams, database diagrams, Basic of Estimate
• Assumed responsibility for total support and installation of new modules

Confidential

International Engineering Manager

Responsibilities:

• Led projects to develop a web site interfacing with proprietary Confidential server, search engine, LDAP Directory Server, Feed servers, and Ad server
• Reduced code-development time by 20% through the implementation of standard custom reusable function libraries, entirely in C++
• Provided project management support and developed software, QA diagnosis, and troubleshooting of dynamic web contents throughout the entire development cycle
• In charge of a department that was responsible for documentation, internal presentation, training evaluations and quality control on code revisions