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Substitute Teacher Assistant Resume

Gainesville, VA

SUMMARY

  • A result - driven, customer-focused, articulate and analytical Senior Software Engineer who can think “out of the box”.
  • Strong in design and integration problem-solving skills.
  • Expert in software testing strategies and quality assurance, SharePoint, T-SQL with website design, database analysis and design.
  • Valued for driving quality and consistency throughout all phases of software development projects.
  • Partner with developers, analysts, QA and support engineers throughout the product lifecycle to produce high-quality, user-friendly, scalable and bug-free software.
  • Strong written and verbal communications. Interested in a challenging technical track career in an application development environment.
  • Engineering web development, all layers, from database to services to user interfaces
  • Analysis and design of databases and user interfaces
  • Managing requirements
  • Writing tests scenarios, tests cases and tests results
  • Managing and supporting multiple projects
  • Highly adaptable in quickly changing technical environments with very strong organizational and analytical skills

TECHNICAL SKILLS

Databases: SharePoint, SQL, Oracle, Access

Software: Microsoft Office, Microsoft SQL Server, Audium Studio 5, Eclipse, Dreamweaver, FrontPage

Languages: C++, JavaScript, HTML, CSS, VXML

Configuration Management: ClearCase, ClearQuest, SourceSafe, PVCS

PROFESSIONAL EXPERIENCE

Confidential, Gainesville, VA

Substitute Teacher Assistant

Responsibilities:

  • Serve as an Assistant in elementary, middle and high schools classrooms.
  • Facilitate lessons plans and provide homework assistance to students.

Confidential, Gainesville, VA

Website Designer

Responsibilities:

  • Designed, developed and tested a STEAM website to encourage middle school girls to develop their Curiosity Quotient (CQ) in a Science, Technology, Engineering Arts or Math.
  • Designed proof-of-concept websites for small businesses.

Confidential, Manassas, VA

Information Clerk and Coordinator

Responsibilities:

  • Manned the main entrance lobbies; assisted the elderly and escorted patients to the Emergency Room and inside the hospital. Gatekeeping duties.
  • Processed intake and health forms, organized patients medical records in paper charts.
  • Seasoned analyst on business process reengineering projects. Engineered software release for speed and improved the user experience. Outcomes:

Confidential, Alexandria, VA

SharePoint Subject Matter Expert (SME) and IT Coordinator

Responsibilities:

  • Designed, developed and tested a first project documentation portal for the Department Veterans Affairs "eBenefits" claim processing system.
  • Created and reported testing metrics to project management inorder to validate Level Of Effort (LOE) estimates for assigned tasks.

Confidential, Reston, VA

Interactive Voice Response (IVR) Designer and Developer

Responsibilities:

  • Coded, tested and migrated Fortune 500 companies’ from DTMF to Speech technology in a call center environment. in speech-based IVR applications for RiteAid and Proctor and Gamble.
  • Re-engineered workflows using Audium Studio 5, an application generator that integrates with grammar and applications files. Results: optimized caller satisfaction metric by 25% and reduced customer hangs ups by 10%.
  • Created deployment packages for new releases in a production environment.

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