SUMMARY

• CRM Developer wif 10+ years of hands - on experience in Microsoft .NET technologies such a
• ASP.NET, MVC, SSRS, SSIS, Dynamics CRM, SQL Server and Visual Studio.
• Microsoft Dynamics CRM 2016 - Customization and Configuration
• Microsoft .NET Framework 4 - Web Applications Development

PROFESSIONAL EXPERIENCE

Confidential, Worcester, MA

Consultantat

Responsibilities:

• Developed teh VIP control dat is implementedon teh Sencha Ext JS platform to retrieve teh veterans information from various systems of teh departments wifin Department of Defense.
• Developed teh reports and teh forms for teh agents to send out to teh veterans regarding their benefits.
• Customized CRM 2011 wif teh plugins, workflows, and reports to track teh veterans benefits.
• Skills: CRM 2011 Customization and Configuration, Plugins, Workflows, Reports (SSRS)
• Department of Veterans Affairs (VA) FCMT ProjectHouston, TX
• Developed teh web services for teh ISI (Information Sharing Initiative) project dat allowed teh departments wifin Department of Defense to share information of teh veterans using Two - way SSL authentication for security among different platforms.
• Customized CRM 2011 wif teh plugins, workflows, and reports to track teh veterans cases and benefits.
• Developed teh controls to be accessed wif a screen reader for Section 508 compliance.
• Developed teh Windows script to deploy teh solutions to a target environment using SolutionPackager.

Senior Software Engineer

Confidential, TX

Responsibilities:

• Worked wif a technical lead and teh client s architecture team to design teh CRM 2011 solution dat integrates wif teh in - house-built CCM (Centralized Customer Management); also halped teh business analysts to gather teh requirements.
• Developed teh customization, plugins, workflows, web services, JavaScript, and teh dashboards based on teh user role; Also developed teh unit tests for teh plugins and teh queue handler.
• Developed a queue handler dat imports data from a legacy system on a nightly basis. dis module utilizes teh blocks of Enterprise Library 5.0: Data Access Application Block for reading data from a staging table and calling teh CRM Web Services wrapper for importing.
• Developed a web application for teh TissueStation project including teh Administration, SOP Admin, Shipping and Receiving, Billing, and AD Authentication module. dis application halps teh doctors to research and study teh tissue samples and treat teh patients wif cancer.
• Responsible for teh build and deployment of teh TissueStation project.

Consultantat

Confidential, Houston, TX

Responsibilities:

• Developed Microsoft CRM 4.0 customization, plugins, and workflows to halp teh state and local governments to manage their grants, stimulus funds, assets, and property taxes.
• Developed an application for Indiana Courts for conference management and training. dis application utilized Sales and Marketing of Microsoft CRM 4.0, customization, plugins, workflows, and web services.
• Developed an application for Garland City for property inspections and taxes, and many services to teh residents of teh city. dis application utilized Services of Microsoft CRM 4.0, customization, workflows, and web services.
• Developed teh reports wif SSRS and integrated Microsoft CRM 4.0 wif Microsoft Office SharePoint Server 2007, which served as teh report and document repository.
• Developed a Silverlight application dat integrated Microsoft CRM 4.0 wif ESRI MapIt. dis application provided teh managers teh ability to interact visually wif teh information on Microsoft CRM 4.0 for better decision making. It also allowed teh managers to drill down to teh record level and integrated wif Microsoft CRM 4.0 using Windows Communication Foundation (WCF).

Senior Analystat

Confidential Dallas, TX

Responsibilities:

• Designed, coded and unit tested SharePoint components, particularly custom application pages and web parts, and integrated these components wif data stores including SharePoint, teh exception based surveillance data warehouse, and teh Matrikon alarm system.
• Designed and extended teh SharePoint content type and list definitions.
• Installed and configured Commerce Server and BizTalk Server; implemented and deployed an e-commerce web application, which was developed in Silverlight for Solutions Showcase. dis application demonstrated teh features of Commerce Server as a platform for building complete e-commerce applications and teh integration between Commerce Server and BizTalk Server for scalable and reliable solutions, as well as rich user experience wif Silverlight.

Confidential

Patch Management

Responsibilities:

• Designed and developed teh Patch Management system, which halps teh customer to manage teh service packs centrally on teh web sites and distribute to thousands of properties worldwide and to automate teh process of building MSI setup files, which saves teh customer tremendous time and eliminates teh human errors in applying patches.
• Created an automated build process as well as generate MSI setup. dis build process halped teh development team to correct any code - related issues dat may has affected their delivery dates; deployed new code and fixes directly to remote system; and delivered MSI setup files to be installed on teh customer s machines wif minimal user interventions. Teh project was delivered on time and wif high quality.
• Developed solutions for diverse programming scenarios in C#, employing object oriented programming concepts such as: encapsulation, inheritance, polymorphism, and abstraction.
• Used C# and ADO.NET to define and implement secure middle - tier components using both connected and disconnected environment strategies. Components were consumed by web applications and Windows applications utilizing SQL Server and stored procedures to perform logical business transactions.
• Created and deployed XML Web Services using ASP.NET and Web Services Enhancements (WSE).
• Developed a Windows n-tiered Public Library Management System application and then ported teh application to a dynamic ASP.NET Internet/Intranet model utilizing teh same secure middle tier data access components. Non-public web pages were secured using Windows integrated and ASP.NET forms security models.

Senior Software Engineerat

Confidential, Boston, MA

Responsibilities:

• Developed teh music player as a plugin for Internet Explorer using Microsoft ActiveX technologies. Teh plugin allowed teh user to stream their favorite music from teh server. It also let teh user to browse teh catalog, save and rate their music, and participated in teh discussions.
• Developed teh Windows - based Voice-Activated Dialing System and teh Unix-based Voicemail Messaging System in C/C++ wif OOP, as well as, enhancements, modifications and corrections to existing software wifin a larger project.
• Developed teh Interactive Voice Recognition (IVR) system dat handled 192 channels simultaneously using teh Dialogic hardware and its API; teh technologies used: T1/E1 Signaling, C/C++ wif SCO Unix, Shared Memory, Inter-Process Communication, as well as System Calls.