PROFESSIONAL SUMMARY:

• Total 8+ years’ experience in IT industry of which around 5+ years in PEGA PRPC in Analysis, Design,Development, Maintenance/Support, Integration and Deployment using PRPC 5.x/6.x/7.x tool.
• Worked on various PEGA PRPCversions like 6.1 SP2, 6.2 SP2, 6.3, 7.1X
• Extensive knowledge in Domains like Health care, Banking and Insurance.
• Worked on PRPC upgrade Project from version V6.3 to V7.1
• Experience in designing and developing Business Process Management (BPM) applications using PRPC.
• Involved in design and development of Data model,Class Structure, Access group, Rule set, Complex Process Flow, Activity Step Methods and User Interface.
• Extensive experience in AGILE methodologies and Smart BPM Methodologies.
• Exposure towards Agile iteration based projects methodology and SDLC lifecycle.
• Knowledge on PEGA implementation cycle which includes PRPCtool installation, design, development, testing and implementation.
• Experience with various version control systems like Clear Case and VSS.
• Well versed in gathering, documenting and analyzing BRD and FRD using various tools like MS Visio and also actively understanding in coordinating the Joint Application Development (JAD) sessions.
• Experience in implementation of various PRPC components like Decision Tables, Decision maps, Declarative expressions and indexes etc.
• Worked on developing user interface and screen layout usingHarness, Sections, and HTML.
• Expertise in developing Rich UI, CSS, Skins, Screen Layouts using JSP’s.
• Excellent knowledge on using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL)
• Experience in creating Flow actions, interpreting Tickets and comprehension of complex Flow Shapes for business scenarios
• Used Connectors likeSOAP, SQL and service like SOAP to integrate PRPC with external systems.
• Experience on Integration services like SOAP, JMS and SQL using PRPC.
• Hands - on experience in JAVA, J2EE, Servlets, JSP
• Experience with various Application Servers like WebLogic,Web Sphere Application Server and Apache Tomcat.
• Extensive experience with Oracle Databases& thorough knowledge & experience in PL/SQL, Stored Procedures, Triggers.
• Complete project lifecycle experience with excellent communication skills and problem solving capabilities.

TECHNICAL SKILLS:

BPM Platforms: PRPC v5.x, PRPC v6.x, PRPC v7.x

Solution Frameworks: Automated Testing Framework, Autonomic Event Services (AES),Direct Capture of Objectives (DCO), Internet Application Composer (IAC)

Languages: Java SQL, PL/SQL, HTML, JavaScript, XML, WSDL

Scripting Languages: HTML, JavaScript

Web Servers: Apache, Tomcat

Application Servers: IBM WebSphere Application Server

Operating Systems: Ubuntu (Linux), Windows NT 2003/2007/12, Windows 8, Windows 10

RDBMS: Oracle, Microsoft SQL Server

Database Tools: SQL Advantage, Oracle SQL Developer, MSSQL Query Analyzer

PROFESSIONAL EXPERIENCE:

Confidential, Portland, Oregon

PRPC System Architect

Responsibilities:

• Development using PEGA Rules Process Commander V 7.1 according to the Business Requirement.
• Worked with the Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Creation of Class structure in Pega PRPC, HTML rules, Properties (Data types) and Correspondences
• Reviewed business rules and created a scope document
• Designing of the user interface
• Involved in developing of the user interface in swings.
• Implemented POC for DWA and have given demo to business users.
• Involved in Procedures in PLSQL to validate the data
• Design of class Structures and Properties.
• Integrated Quote System with data collection system using SOAP Connector
• Created Agents and Service Package rules
• Developed a java FTP client to upload a PDF file from PEGA to secured FTP folder.
• Created declarative page to manage configuration elements.
• Created data table to update configuration elements..
• Created Flows, Screen Flows and Sub Flows, Activities as per the requirements.
• Created Circumstancing rules for the edge cases.
• Creation of Declarative expressions for a value change on the properties.
• Extensively used Tracer, Clipboard tool and Rule Inspector to perform unit testing during Application development and debugging.
• Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
• Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
• Worked on customization of Harness and Sections rules.
• Implementation of decision tables to manage product category and BSBS codes
• Created roles, broker users and portals.
• Created Security Architecture including Access groups, Access Roles etc.

Environment: Web Sphere 6.1, Pega PRPC 7.1 SP2, HTML, Facets 4.3, Oracle 10g, MS-Visio XP, AIX, Windows XP.

Confidential, Jersey City, NJ

PegaSystem Architect

Responsibilities:

• Developed all the interfaces required to communicate with Cross commits using MQ,
• JMS, SOAP and File.
• Integrated application with SSO (Single Sign On) for authentication
• Played a key role in all the environment and infrastructure tasks involving installationof PRPC, Frameworks
• Acted as System Administrator and maintained Rule set, Application and access group, Work Group.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created Mandatory and Situational document specialization for documents uploaded to Documentum.
• Created product rules and migrated zip files from development to QA, UAT&monitored Performance when regularly.
• Associations Visa/MasterCard with their release documents every fall and spring.
• Involved in Designs for the work flows and the integration pieces.
• Created Several new Services with XML integration with Other legacy as well as Desktop systems through ESB
• Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system, especially considering the volume.
• Automated several processes within Confidential using PEGA PRPC like Fraud Automation which eliminated manual work in creating cases, Fraud Reporting and CB.
• Creation of activities for implementing core business logic.
• Provided Technical knowledge and direction to Business for selecting the correct path from PEGA Perspective
• Worked with business to prioritize Production issues and enhancements
• Helping manage offshore resources with regards to design, delegation of tasks, andExplanation of client requirements on deliverables.
• Developed Core Services for creating cases from cross commits like NBST and Image Utility, as they are the feed for e-Workflow.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Worked on BIX (Business Intelligence) and automated systematic extracts of Work
• Object content as XML for MIS reporting.
• Work with the team to achieve timely resolution of all defects/ Production issues meeting or exceedingSLA
• Conducted Code reviews to adhere PEGA guardrails and to ensure high code quality
• Played a key role in Defect Resolution and achieving timelines for the project

Environment: PEGAPRPC 7.1,CPMHC, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA,MS Visio

Confidential, East Rutherford, NJ

PRPC System Architect

Responsibilities:

• Worked with Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements. Understand various components of the system configuration and applied intelligence to the conversion issues.
• Used PRPC's List View and Summary View reporting functionality to enhance business agility, measure business value and streamline processes
• Created activities and steps for implementing core business logic
• Involved in implementation of CPM framework
• Experience in creating Status Reports, Application profiles, Application Versions, Project resources, Project templates
• Created Operators and Workbaskets, Test types, Test environments, and Test applications.
• Preparing environment for development by creating required Classes, RuleSets, RuleSet Versions, Access Groups, etc.
• Configured service level agreements (SLA) by setting goal and deadline intervals in order to process the credit card application and Escalated the issue as needed
• Creation of HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Created Rule-Obj-Class, Rule-Obj-Property, Rule-HTML-Property and Rule-Obj-Model instances.
• Involved in the creation of user interface using Rule-HTML-Harness, Rule-HTML-Section and Rule-Obj-HTML.
• Validated content on the pages using JavaScript and Application development using Flows, Flow Actions, Declare Rules, Activities, Field Values, etc.
• Experienced in integrating Pega with SOAP web services using Connectors/Services
• Involved in meetings with project managers, Users and other development teams in developing a coherent view of the system.

Environment: PRPC V7.1,PRPC V6.3, Windows, Web logic, MS Visio 2003, SQL, HTML, XML, and Oracle 10g.

Confidential, Detroit, MI

Pega Developer

Responsibilities:

• Reviewed business rules and created a scope document
• Implemented POC for DWA and have given demo to business users.
• Involved in Design of class Structures and Properties.
• Integrated Quote System with data collection system using SOAP Connector
• Created Agents and Service Package rules
• Developed a java FTP client to upload a PDF file from PEGA to secured FTP folder.
• Created declarative page to manage configuration elements.
• Created data table to update configuration elements..
• Created Flows, Screen Flows and Sub Flows, Activities as per the requirements.
• Created Circumstancing rules for the edge cases.
• Creation of Declarative expressions for a value change on the properties.
• Extensively used Tracer, Clipboard tool and Rule Inspector to perform unit testing during Application development and debugging.
• Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
• Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
• Worked on customization of Harness and Sections rules.
• Implementation of decision tables to manage product category and BSBS codes
• Created roles, broker users and portals.
• Created Security Architecture including Access groups, Access Roles etc.

Environment: Web Sphere 6.1, Pega PRPC 6.3 SP2, Facets 4.3, Oracle 10g, MS-Visio XP, AIX, Windows XP.

Confidential

Sr. Java Developer

Responsibilities:

• Designed and developed the application using Struts Model View Controller (MVC) design Pattern.
• Involved in designing the Graphical User Interfaces using HTML, JSP and JSF.
• Used Struts/MVC framework to enable the interactions between JSP/View layer and implementeddifferent design patterns with J2EE and XML technology.
• Used MySQL database to store data.
• Used JavaScript for client side validations and validation frame work for server side validations
• Involved in debugging to understand the code flow and did clean up in existing code.
• Involved in configuring web.xml and struts-config.xml according to the Struts framework.
• Used JQuery for UI centric AJAX behavior.
• Extensively used HTML, JavaScript and AJAX for client side development and validations.
• Used Eclipse as Java IDE tool for creating various J2EE artifacts like Servlets, JSP's and XML.
• Developed Web Services using XML messages that use SOAP. Developed Web Services for Payment Transaction and Payment Release.
• Wrote test cases in Junit for unit testing of classes and implemented the logging using log4j.
• Went going through bug queue and assigning bugs to team members, analyzing and fixing bugs, and Filing, following-up, and escalation of bugs.
• Involved in deploying the application in test environment using Tomcat.
• Used Rational Clear Case and Clear Quest for software version control and change management.

Environment: Java/J2EE, Servlets, JSP/HTML, XML, JQuery, AJAX, Hibernate, DB2 RDBMS, UML, Rational Clear Case and Clear Quest, ANT, Windows XP, Tomcat Server, Log4J.

Confidential

Java/J2EE Developer

Responsibilities:

• Involved in complete life cycle of software development including designing, developing, testing, and deployment of application.
• Developed Session Beans for JSP clients.
• J2EE Architecture was a combination of Apache Struts implementing MVC model.
• Involved in design and development of three-tier architecture.
• Developed Use Case Diagrams and Class Diagrams using Rational Rose.
• Developed the user interfaces using JSP embedded with JSTL based on MVC architecture.
• ANT script is used to create WAR and EAR files.
• Created Java Servlets and other classes deployed as EAR file, connecting to SQL server database using JDBC.
• Developed the business logic using Java Beans and Session Beans.
• Developed a tool to retrieve and send data to third party service provider. This feature was implemented using XML, SOAP.
• Developed Event Logging& Error Reporting application using Servlets.
• Built customer tag handlers and description library.
• Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL).
• Developed system to access to legacy system database (JDBC).
• Developed remote accessing to customers’ requirements.
• Modeled EJBs and other classes using Rational Rose.
• Designed data flow system, divided data flow to modules, defined function and interface.
• Designed database RE diagrams tables, data constrains, triggers, stored procedures and functions (MS SQL Server, SQL).
• Developed procedures and functions, user interfaces and error handles for bookkeeping and RMB transaction modules (SQL), writing user manual and training users.

Environment:JDBC, JSP, XML, Oracle 10g Schema 1.0, XSLT 1.0, XSL, Spring Framework, SOA, MQ Series, JSF, Hibernate, Web Logic 6.0, Oracle 8i, J2EE(Servlets, JSP, JDBC, JDK1.2. Struts, WAS 5.0, WSAD 5.1, ANT.)