Web Developer / Systems Administrator / Technical Manager Resume
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SUMMARY
- “Highly motivated individual with an excellent track record of outstanding performance. More than 15 years of experience working in diverse industries. Eager to teach and to be taught”
PROFESSIONAL EXPERIENCE
Web Developer / Systems Administrator / Technical Manager
Confidential
Responsibilities:
- Develop and maintain SOE website through SiteCore Content Management System and Cascade Server
- Windows Server management: 2008, 2012, 2016
- Programming / Scripting - Python, PHP
- Active Directory Administrator
- Office 365 Management
- Supervise Active Learning Center, providing technical support to students, faculty and staff
- Manage all lab hardware/software in consultation with Gonzaga Information Technology Team.
- Manage SOE computer lab budget in concert with SOE Budget Officer. Source new technology, prepare purchasing proposals and create annual budget plans.
- Hire, train, supervise, and evaluate student employees working in the SOE Active Learning Center.
- Manage SOE SharePoint Sites, File Storage and Calendars
- Manage SOE A/V and technology materials, (i.e. TV/VCR, wireless carts, projectors, etc.)
- Manage Distance Education and Media Classrooms. Test and administer distance education scenarios between the SOE and offsite-based locations.
- Provide training and technical support to faculty, staff, and students using media and distance education classrooms and equipment.
- Remote Desktop Support
- Create, deploy, and manage computer lab images.
- SEO (Search Engine Optimization) - advertising and analytics for SOE prospective students
- Work with Gonzaga Information Technology Services department to develop security and access policies regarding media and distance education classrooms and technology requirements.
- Performs other duties as assigned by the Dean. Direct supervision received from School of Education Dean and Director of Budget and Graduate Operations. Incumbents expected to function with moderate to high independence, such as when determining applicability of guides to specific cases/problems or when devising working procedures for own office. Repetitive, routine or standardized tasks are performed with little to no supervision.
Systems Administrator
Confidential
Responsibilities:
- Support a large Local and Wide Area Network (LAN/WAN)
- Windows Server 2008/2012 R2
- Server Administration - File, Print, Active Directory
- Cloud Services Administration
- Device Management
- Active Directory Account Management
- Software Deployment
- Desktop / Laptop Imaging
- Systems Security Response
- ITIL Ticket Management (Service Desk Plus)
- IT Trainer (classes, orientations, develop training materials and procedures)
- Global coordination / problem resolution across multiple, world-wide sites
- Systems Support for Maximo and Meridian Infrastructure
- Scripting
- VMware vSphere / VM management
- Veeam Backup and Recovery
- Nagios Monitoring
- VoIP Management
- Remote Desktop Support
