Front End Customer Service Officer and Trade Desk Officer Resume

OBJECTIVE

To secure an entry level position that utilizes my qualifications and knowledge. An entry level position that provides opportunity to pursue a career in banking and gain hands on experience in this field

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Front End Customer Service Officer and Trade Desk Officer

Responsibilities:

Handling queries of customer related to day to day transaction in terms of Cash deposit, Cash payment
Handling Trade documents related to export and import, Bank Guarantee, Letter of Credit
Active Lobby Management and attending customers
Achieving sales target like opening Bank Accounts, Life Insurance, Mutual funds, SIP, Activation of Mobile and Internet Banking
Trained new hires in trade department
Timely submission of reports to Reserve Bank of India
Presentation on Trade topics on Advance Import Payment, Bank Guarantee, Processing Import Payment, Letter of Credit, Processing Export Documentation and receiving payment

Confidential

Data Management Executive

Responsibilities:

As a Data Management Executive, the primary role was to work on their website by managing excel files about the product to be displayed on website
Uploading images of product along with detailed description of product by running a macro
Monitoring website with correct data and make appropriate changes if necessary
Using SAP ERP software to check stock, supplier /vendor information, extracting data about products in form of excel file, review invoices
Training and managing new employees in department.