SUMMARY:

• Around 8+ years of work experience with seven plus years in SalesForce.com CRM Platform both as Administrator and Developer, XML, HTML, Core Java, SQLs and JavaScript.Also Proficient in
• SFDC Administrative tasks such as Creating profiles, roles, users, page layouts, Workflows & approval process, tasks, events, reports and dashboards.
• Hands on experience in SFDC development using the APEX classes, Triggers, S - Controls, Components, Reports, Force.com IDE, Eclipse with SOQL, SOSL and Force.com plug-in,Apttus CPQ.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
• Developed Visual Force Pages, Visual force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Strong hands-on experience in using SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Hands on Experience on communities and classic to Vlocity integration, Lightning migration, Lightning component development, Lightning design system.
• Experience in developing Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Experience in developing various lightning components, events and lighting applications. Created lightning Component tabs and Visual force tabs.
• Experience with SDLC process in agile methodology.
• Strong implementation and rollout experience with Apttus sales force.com CRM (Sales cloud, Service Cloud, Marketing cloud), Communities, Sites and Force.com platform.
• Implement dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects.
• Experience in administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes.
• Experience in security and sharing model, SSO, Sales force configuration, desktop/mobile integrations.
• Effective employment of Apex Data Loader, Import Wizard and Data Manipulation Language for data migration and management in bulk.
• Developed and worked on different Sales force.com environments such as sandbox and production environments.
• Well versed in Vlocity and on-premise infrastructure integration for Sales force.com using Force.com platform, XML, SOAP Web Services and third-party packages
• Competent in analyzing and creating narrative Use Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational flow Diagram using UML Tools like MS Visio.
• Deployment experience using Force.com IDE and change sets as well as hands on Sandbox management experience.
• Worked extensively on various sales force.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Contracts, Cases, Leads, Campaigns, Reports and Dashboards.
• Good understanding of Software Development Life Cycle (SDLC), Agile and Scrum Methodologies
• Highly motivated with the ability to work independently or as an integral part of a team and committed to highest levels of professional and personal excellence.
• Experienced working with sales force.com sandbox and production environments, also with Eclipse IDE Force.com Plug-in environments.
• Ability to perform tasks related to day-to-day operations including managing users, creating and maintaining custom objects and fields, handling data migration and application maintenance.

TECHNICAL SKILLS:

Programming Languages: SFDC Certified Force.com, Lightning experience, Salesforce CRM, Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Workbench, Apex Web Services and Service cloud,Vlocity.

Frameworks: Web service(SOAP and REST),Hibernate,velocity,JSF,MUL ESB

Web Technologies: XML, HTML,CSS

Web servers: Tomcat 5.5/4.0, Jenkins Database Tools TOAD, SQL Developer

Databases: Oracle, MYSQL, DB2, MS Access, Sybase

DE & Versioning Tools: Eclipse, My Eclipse, RAD 7.5, JDeveloper, Microsoft Front Page, Microsoft Visual Source Safe, Concurrent Versioning System (CVS) and PVCS, ANT.

Software Management: GIT, SVN, Maven, Gradle, CVS.

Application servers: Glass Fish,IBM webspheare

Force.com Tools: Apex Data loader, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in.

Operating Systems: Windows, Red hat Linux 4.x/5.x/6.x, MAC OSX.

Design Patterns: Prototype,Singleton, Data Access Objects, Value Objects, Template Method, Business Interface, Business Delegate, Service Locator, Model View Controller and Front Controller.

PROFESSIONAL EXPERIENCE:

Sr. Salesforce Developer

Confidential, Houston,TX

Responsibilities:

• Worked on various Sales force.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces
• Achieved comprehensive analysis of business practices and guided on ways to boost up the processes
• Designed Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Designed, developed and deployed the Custom objects, Entity-Relationship data model, Formulas, Validation rules on the objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application.
• Implemented Vlocity service to integrated sales force with third party tools using the Connected Apps in sales force using OAuth2 for authentication.
• Deliver continuing support in the areas of SFDC configuration, administration, reporting, data migration, solution design and project co-ordination.
• Employed Data Loader to read, extract, and load data from CSV files
• Having experience Lightning tools to upgrade to the Sales force platform
• Use the Lightning App Builder to customize the Lightning Experience and Sales force1 Mobile app.
• Knowledge on Lightning installation and disabling role creation at installations and disabling role creation after installation. Validate CTI call workflow integrated with other call center facing applications via IVR for Signup and for Credit background check.
• Experience in performing the data migration process using Jitter bit to sync up the data between Heroku Postgres database to sales force.
• Worked with Standard Objects, Business Processes and Field-Level Security.
• Handled a few user interface components and Visual force components for styling with the help of Base Lightning Components like message, menu, input controls, field level, errors, and currency.
• Set up Workflow and Workflow Approval processing.
• Experienced in setting up Environment by enabling My Domain, Decompose the App in Components and build the Lightning App.
• Building of custom lightning components to display the list view of orders and an order detail page to handle the business logic.
• Generated sync of contacts, email alerts, events and tasks amidst Sales force to Outlook and vice-versa.
• Experience in developing various lightning components, events and lightning applications. Created lightning Component tabs and Visual force tabs.
• Formed and completed Use Cases for User Acceptance Testing and Integration testing. Completed the Quality Assurance for all phases of the project including requirements and user stories.
• Experience working with Sales force sandbox and production environments, deployment of code using change sets ANT migration tool and force.com IDE.
• Worked on Lightning process builder to automate the business processes.

Environment: Force.com platform,Vlocity, Apex Language, Triggers, Visual Force Pages, Components & Controllers, Chatter, Data loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Email Services, Security Controls, HTML, Java Script, Web Services, WSDL, Eclipse IDE Plug-in.

Sr. Salesforce Developer

Confidential, Buffalo -NY

Responsibilities:

• Analyzed Performed multi-record data migration for billion-dollar Satellite Company using Data loader, Excel V lookups and Salesforce reports.
• Worked with Apttus CPQ Quoting for analyzing the pricing of the products using the workflows.
• Worked on revenue management for analyzing and optimizing the products for the revenue growth.
• Developed Apex Batch, Scheduled classes by implementing Batch able, Schedulable interfaces to process large volumes of take.
• Built responsive record detail and edit layouts using visual force pages.
• Handling on production issues when needed, Root Cause Analysis and Break/fix developments.
• Endured in creating Email-to-Case, Web-to-Case to generate new Cases; fostered junction objects, advanced fields like pick lists and formula fields.
• Realized sharing and security rules at object, field, and record level for distinctive users at different levels of organization.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Trained new and existing users on how to use database applications.
• Keep application users informed about system functionality and enhancements
• Provided application users with technical support logging and tracking identified system problems through resolution.
• Maintain and support the objectives of current Relationship Manager (CRM) and Apttus Configure, Price, Apttus Quote (CPQ) systems.
• Experience with Continuous Integration Tools.
• Configured Chatter to track emails from Outlook to Salesforce by following a user.
• Worked with AppExchange Dup Catcher to filter and prevent duplicate records in the organization.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Communicating regularly with the SFDC designated super users to support them in their role and provide information and on new features and functionality.

Environment: Force.com Sandbox, Import Wizard,Vlocity, Apex, XML, JavaScript, Controllers, Sharing Rules, Visual force Pages, Workflows, Email Updates, Web Services API, Data Loader, Security Controls, HTML, Java Script, Sandbox.

Salesforce Development/Admin

Confidential, Jersey city,NJ

Responsibilities:

• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers, and Visual force pages to develop custom business logic.
• Customized application to extend Sales force functionality and wrote Apex Classes to provide functionality to the visual pages.
• Implemented Security Settings and configured profiles and permission sets.
• Experience working in service cloud, supporting cases, developed workflows, and triggers for automated case resolutions.
• Implemented Apex Data loader "Command Line Interface (CLI)" to automate the data loading process for the sand box refresh activity.
• Designed various Webpages in Visual Force for customers to select a variety of services offered by the org and integrate them with the pricing team.
• Involved in UI and DB Design for Mobile application.
• Supported the data migration activities for migration of the data from various business sources with the support of Sales force CRM.
• Involved in architectural discussions around real time synchronization of SharePoint Document libraries with Sales force content Libraries.
• Created and used Email templates in HTML and Visual force.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked on the security level setting in the company for all the levels.
• Used force.com connects to interact Sales force with lotus notes to insert contacts and add the emails and integrate the chatter with same time (a feature for messaging within lotus notes).
• Used Sales force Automation Process (SAP), Created workflow rules and defined related tasks, time
• Triggered tasks, email alerts, field updates to implement business logic.
• Designed, and developed Apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application.
• Worked as enhancement developer and team member, performed the roles of Sales force.com Developer and Administrator in the organization
• Responsible for setting up web service integrations.
• Implemented Inside sales telephonic plug-in application implementation.
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Salesforce.com (SFDC).

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Sales cloud, Service cloud, Security Controls, Visual force Controllers, Sandbox data loading, Data Loader, SQL.

Salesforce Developer

Confidential, NJ

Responsibilities:

• Involved in Sales force.com Application Setup activities and customized apps to match functional needs.
• Interacted with various business team members to gather and documented requirements.
• Performed Sales force.com Developer and Administrator roles.
• Developed Apex Classes, Controller Classes, Apex Triggers and Visual Force Pages for this application.
• Developed numerous triggers and reusable Apex trigger handlers that will act on different custom objects.
• Designed and developed SFA based Application on Force.com Platform in Sales force.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Implemented the requirements on Sales force.com platform and Force.com IDE Plug-in using Eclipse.
• Good experience in Vlocity Integrating Sales force.com with other internal/external applications using SOAP and REST based web services.
• Developed custom Workflows and Assignment Rules for case escalation.
• Implemented Field Level security for sensitive data holder fields.
• Implemented the searching and tagging functionality; developed various custom reports and dashboards for data analysis.
• Built relationship across multiple technologies, operations, services, sales, and program and product team to accomplish the end goal.
• Designed and deployed the Custom objects, Custom tabs, Pick-list, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Created Custom Objects and defined lookup and master-detail relationships on objects and created junction objects to establish a many-to-many relationship among objects.
• Created various profiles and configured permissions based on organizational hierarchy requirements.
• Worked on Force.com Explorer for querying Sales force database using SOQL &SOSL queries and Data Loader for data migration, insert, update, and bulk import or export of data.
• Proficient in Data Migration from Traditional Applications to Sales force Using Data Loader Utility.
• Provided to internal business users to use application and develop their own custom reports.
• Configured the GitHub to maintain the different versions in common development environment
• Followed Agile methodology for the execution of day to day work related activities.
• Used sandbox for testing and migrated code to deployment instance after testing.

Environment: Sales force.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, SOQL & SOSL queries, Jenkins, GitHub, Workflow & Approvals, Reports, Custom Objects, Email Services, Security Controls, Sandbox data loading, Force.com IDE,Vlocity.

Java Developer

Confidential

Responsibilities:

• Involved in the analysis, design and development phases of the Software Development Life Cycle (SDLC).
• Developed front end design using HTML, CSS, JavaScript, JSP and JQuery.
• Generated XML files for the configuring beans in Spring MVC.
• Developed UI screens using JSP, Struts tags and HTML.
• Encryption and Decryption using symmetric keys.
• Password encryption and Decryption and making it surer.
• Implemented the Business Logic using Design Patterns like DAO, DTO, Business Delegate, Value Object
• Deploying the application on Tomcat server
• Spring AOP was used for intercepting the SOAP requests and for logging requests and for transaction management.
• Custom frontend development with GWT, HTML, CSS, JavaScript and wrote Java code to interact with third party JSON services.
• Implemented various Design Patterns like Business Delegate, Session Facade and Data Access Objects DAO patterns.
• Developed and implemented the business logic component in middle tier using JDBC and EJB framework including stateless session classes and Entity bean classes.
• Implemented templates, Face lets tags, Custom tags, Convertor/Custom Convertor tags, Page navigation specifications, user input validations, Ajax calls, event handing using JSF components.
• Participated in designing the Entity-Relationship Diagram and created the database tables for the application through SQL commands.

Environment: Java, Struts1.1, JDBC, Multi-threading, Servlets, JSP, Java Beans, JavaScript, Web Services, JUnit, Ant 1.7.0, Web sphere 7.0, Eclipse, Chef, Testing, Ajax, Maven, XML, Oracle, Tomcat, Windows.