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Salesforce Developer/administrator Resume

Denver, CO

PROFESSIONAL SUMMARY:

  • 8+ years of experience in all phases of software development life cycle.
  • 6+ years of experience in Salesforce .com CRM platform.
  • Experience in SFDC development usingApex classes and Triggers,Visual Force, Force.com IDE,SOQL,SOSL.
  • Experience inAdministration,Configuration,Implementation,Lightning, and support experience wifSalesforce platform.
  • Good Experience on Salesforce Lightning. Experience working wif Sales cloud, Service cloud and Marketing Cloud.
  • Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows.
  • Experienced inSystem Development Life Cycle (SDLC).Involved in different phases of development.
  • Experienced in developingFormula fields, Validation rules, Workflow rulesandApproval process.
  • Proficiency in SFDC Administrative tasks likecreating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
  • Experience in analyzing business requirements, entity relationships and converting to Salesforcecustom objects,lookup relationships,junction objects,master-detail relationships.
  • Experience in Administration, Configuration, Implementation,Lightning,and support experience wifSalesforceplatform.
  • Built Web application using Python, Django, Flask, JavaScript, AJAX, HTML and template languages.
  • Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
  • Data Integration and Data Migration using ETL tools like Data Loader, Import Wizard and Informatics on the cloud.
  • Hands on experience wif Apex Language,Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, and Visual Force Pages, Visual force Components & Controllers.
  • Proficient in writing code while keeping a check on the Governor Limits.
  • Proficient inusing Eclipse based force. IDEto develop and deploy force.com.
  • Experienced inSalesforceoutlook integration.
  • Experienceobject orientedprogramming (OOP) concepts using Python, C++ and java.
  • Worked onLightningProcess builder flows, Connect API, Chatter and quick Action.
  • Extensive experience of automating complex business processes using declarative features such asreports, dashboardsanddynamic dashboard
  • Knowledge onSalesforceLightningProcess Builder,LightningUI/UX app builder and creating Visual Workflows,Salesforcesupport communities and Chatter groups.
  • Experienced inLightningExperience which includes theLightningComponentFrameworkand alsoinvolved in buildinglightningcomponent using theAuraframework.
  • Experience working wifLightningDesign System(LDS) to enhance the Visual force pages.
  • Implementedsecurityandsharing rulesatobject, fieldand record level for different users at different levels of organization.
  • Experience wif Requests,Numpy,Scipy, Matplotlib, and Pandas python libraries during development lifecycle.
  • Createdvarious profiles, rolesand configured the permissions based on the organizational hierarchy.
  • Experienced inSales cloudandService Cloudimplementation.
  • LeveragedCommunitiesofSalesforceto setupPartnerandCustomer Portal.
  • Data Integration and Data Migrationusing ETL tools likeData Loader, Import Wizardand Informatics on the cloud.
  • Strong experience using Web Services and API’s in python.
  • Proficiency in web technologies like HTML, XML, CSS, JSP, JQuery JavaScript and databases such as SQL Server and Oracle.
  • Experienced inSalesforceoutlook integration.
  • Worked onSalesforceCommunitiesand created VF pages forCommunities.
  • Excellent communication and inter-personal skills, technical documentation and reporting skills, accustomed to working in both large and small team environments.
  • Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally; to handle full workload and meet proposed deadlines.
  • Accomplishments in analysis of large-scale business systems, Business Requirement Documents, Business Overview Documents, Authoring Narrative Use Cases, Functional Specifications, Technical Specifications, reporting and testing plans.

TECHNICAL SKILLS:

Salesforce.com: Apex Language, Apex Trigger, Apex Class, Visual force (Page layout, Controller). Templates, Formula Fields, Validation rules, workflow and approvals, AppExchange, Data export and Import wizard

Custom Integration and management tools: Workflow & Approvals, Field updates, Outbound/Inbound Messages, Reports, Custom Objects, Custom Settings, Custom Labels, and Tabs, Account Management, Contact Management, Pipeline Management, Email Services, Security Controls & Custom Application and Sandbox environment, Lightning Experience

Force.com tools: Apex API, Apex Data Loader, ETL Data Extraction, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel Connector, Workbench and Eclipse IDE wif plug-in, Migration tool, Lightning Component Framework, Lightning App Builder.

Relational DB: SQL, SOQL, SOSL, Schema Builder

Web Services: REST API & SOAP API

Web Technologies: JSP, JDBC, Java, XML, XML Schema, DTD, DHTML and Web service, HTML, CSS

Version Control and Issue Tracking: GitHub, Bitbucket, CVS, JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Salesforce Developer/Administrator

Responsibilities:

  • Worked as enhancement developer and team member, performed the role of AdministratorandDeveloperin the organization.
  • Agile Methodologydevelopment was followed for the implementation.
  • Performed detail analysis of business and technical requirements and created solutions by customizing carious standard objects ofsalesforce.comand other platform based technologies like Visual force, Force.comAPIand Web services.
  • UsedSalesforceLightningInspector to debug thelightningcomponents during the development process.
  • Involved in minor corrections and enhancements to SFDC application required by business users from time to time.
  • Worked as an Admin in identifying, planning and implementing newsalesforce.com features functions (New users, Workflow, force.com objects, reports and dashboards) to meet business requirements.
  • Configure/implemented the CPQ application (Apptus) which the managed package for Quote including the WebServices Integration and Migration.
  • Worked on varioussalesforce.comstandard objects like Lead, Accounts, contacts, contracts, Opportunities, products, price book.
  • Development usingLightningComponents,Lightningdesign system.
  • Integration experience onsalesforce.comusingApexlanguage(Classes,Triggersand controllers), Web services, Visualforce Pages, Components, Tabs, Custom Objects, Reports, Analytic snapshots and dashboards.
  • Integrated salesforce.com wif legacy system (facets) using the Force.com based SOAP and REST based web services API.
  • Worked on data migration from databases to SFDC using Data Loader.
  • Integration experience onsalesforce.comusingApexlanguage(Classes,Triggersand controllers), Web services, Visualforce Pages, Components, Tabs, Custom Objects, Reports, Analytic snapshots and dashboards.
  • Experience in deployment of Apttus objects across various Orgs required.
  • Implemented sales and service cloud in incorporating the enhanced features as required streamlining the business process.
  • Involved in developingsalesforcelightning Apps, Components, Controllers and Events.
  • Designed, and developedApexclasses,ApexTriggersfor various functional needs in the application.
  • Designed Visualforce pages wif XML, HTML along wif custom controllers and controller extensions.
  • Used asynchronous MetadataAPIto manage setup and customization information.
  • Customized several Workflows, validation rules,Triggers,Apexclass.
  • Deploy SFDC package from one organization to other organization.
  • Wrote SOQL statements wifin custom controllers and created Online Forms.
  • Involved on creating Lightning pages inside Lightning Community Builder
  • DevelopedAPEXclass, Controller class andAPEXTriggersfrom various functional needs in the application.
  • Involved inSalesforce.comapplication setup activities and customized the apps to match the functional needs of the organization.
  • Used Sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce.com, Visualforce, Service Cloud, Service Console, MVC, Lightning Components and Controllers, Custom Objects, Custom Tabs, Email Handler, CSS, REST, Eclipse IDE, CSS, ERP, JAVASCRIP API.

Confidential, Englewood,CO

Salesforce Admin/Developer

Responsibilities:

  • Developed Apex triggers, Apex classes and test methods.
  • Developed Salesforce.com approval workflow for Account, Rate Change, Order and Price objects
  • Wrote various queries in generating reports using combination of custom objects and standard objects.
  • Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
  • Used Data Loader for Data Management in force.com platform.
  • Performed administration tasks as needed, managing custom fields, and Integration and data cleanup.
  • Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
  • Integrated Salesforce.com wif external systems using Salesforce Partner Web Services for approval and custom workflow solution.
  • Created Lightning Component tabs and Visual Force Tabs.
  • Created intuitive user interfaces in Salesforce using Lightning Component, Angular.js, CSS and Twitter Bootstrap
  • Developed Salesforce.com triggers for custom objects as part of workflow rules.
  • Estimating migration project efforts involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Created Custom objects, fields according to the requirements of business, which are useful in the validation of entitlements.
  • Created custom Profiles to restrict the data access to the unwanted internal users depending on their job responsibilities.
  • Created Roles, Public groups to loosen the data security so that the data can be shared among the users when needed.
  • Worked on Email-To-Case settings so that the emails can be created as Service Requests automatically and assigned to the associated internal user.
  • Involved in production support for the application which already existing in Production environment.
  • Extensively used Agile Scrum methodology to reach our business team goal by gathering day-to-day requirements and building them using Force.com platform.
  • Created Visual force and HTML Email templates to be sent to the customers depending on the action they perform after they log into the portal.

Environment: Force.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, Agile Methodology, Lightning Components, Aura Framework, Standard Objects, Custom Objects, Custom Tabs, Email Services, Security Controls, Force.com Triggers, Workflow and Approvals, Reports and Dashboards.

Confidential, New jersey

Salesforce Developer/Administrator

Responsibilities:

  • Worked as enhancement team member and performed the roles ofDeveloperand Administrator in the organization.
  • Involved in Constant Contact Integration wifSalesforcein order toget Contacts from Constant Contact.
  • Involved inLightningSync Outlook Integration wifSalesforcein order toSync Contacts and Events from Outlook.
  • Development of Python APIs to dump the array structures in the Processor at the failure point for debugging.
  • Worked on upgradingSalesforceclassic application intoLightningapplication.
  • Worked wifLightningprocess builder.
  • Managed team to create Custom objects, Custom fields, Custom tabs, Field Dependencies, Record Types, Validation rules and URL Hacking.
  • Developing the Python APIs which represent the memory subsystem.
  • Worked closely wif sales team and business analysts and performed detailed analysis of business and technical requirements.
  • Debugging the failure issues by capturing the array and register dumps using Python scripts, traces and performing several experiments by interacting wif the design team.
  • Involved in the development of a web authentication module using JavaServlets,JSPto authenticate a user based on a dynamically created token by a web authentication software
  • Designed the solution by customizing various standard objects ofSalesForce.com.
  • Involved in buildingLightningcomponents and process builder.
  • Maintenance of installed Managed Packages inLightningusing Apex.
  • Used field level security along wif page layouts inLightningto manage access to certain fields.
  • Experienced in building reports, report folders, dashboards and creating analytic snapshots.
  • Experienced in writing triggers on various objects. Worked on various Experiencein writing Apex Classes, Visualforce Pages.
  • Development of the harassers using the Python which involved development of several flows and state machines in the memory controller.
  • Involved in developing and updating the Visualforce pages as the per the changing business requirement.
  • Used SOQL wif consideration to Governor Limits for data manipulation needs of theapplication using platform database objects.
  • Used tools like Eclipse, Force.com IDE and Apex explorer for development, testing anddeployment.
  • Used Data Loader for insert, update, and bulk import or Involved in writing test classes.
  • Developed and configured various Reports and Report Folders for different user profilesbased on the need in the organization.
  • Built custom solutions wif Apex andVisual Force, which support most critical processes and workflows.
  • Designed and developed Kanban style production management application using Apex,HTML, JavaScript and Visual Force
  • Involved in Scrum meetings - daily standup, sprint planning, review & retrospective.

Environment:Windows XP, Force.com platform,Salesforce.com,SalesforceEnterprise Edition,Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflows andApprovals, Web Services, Reports,Python,JavaScript, JQuery,SalesforceLightning,HTML, Force.com Eclipse Plug-in, Salesfroce.com dataloader, SecurityControls, Email Services, WSDL.

Confidential

Salesforce Administrator

Responsibilities:

  • Worked on Salesforce.com Application Setup activities and customized the Job-science to match the functional needs of the organization.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
  • Implemented Web-to-Lead and Web-to-Case automation.
  • Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
  • Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom tabs, Components, and Custom Apps.
  • Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.
  • Specially worked on Case Management wif Workflow & Approval Process, User Entitlements, and Role hierarchy for Salesforce.com Applications.
  • Implemented Field Level Security for sensitive data holder fields.
  • Created Summary reports, Matrix reports, Charts, and Dashboards to assist the business team.
  • Created Queues, Public Groups, and Email Templates.
  • Worked on supporting tickets in the following area: Roles, Profiles, Access Settings, Workflow Rules, Validation, creation and modification of fields and page layouts, upload of data.

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse.

Confidentia

Salesforce Administrator

Responsibilities:

  • Acquired Consolidation experience and Expert in writing custom apex controllers, triggers and components as per business requirements provided
  • Created custom Visual force pages for extending standard salesforce.com functionality or for creating brand new set of functionality
  • Managed existing data transfer jobs that are set up using command line data loader and internal job scheduling application
  • Created additional data transfer jobs using command line data loader or ETL mapping and test documentation for data transfer jobs
  • Created custom integration between internal systems of record and salesforce.com as per business and technical requirements provided.
  • Worked on Salesforce.com tickets related to custom coding or data transfer jobs
  • Assisted the administrator wif complex workflow rules and approval processes
  • Configured AppExchange apps that require any changes to the custom components to adapt use cases
  • Performed database queries and created objects needed to facilitate data transfer to and from Salesforce.com Administration responsibilities include:
  • Assisted IT and local administrators wif customization requests
  • Assisted IT wif proper feature usage by providing best practice guidance and redirecting the users to additional help options
  • Gatheird customization requirements for new deployments and major enhancement requests and perform the corresponding customization of standard objects and add new custom fields/objects as needed.
  • Performed report, dashboards and analytic snapshots on behalf of IT.
  • Prepared new release communication guide for internal distribution
  • Assisted wif user management and security settings (sharing rules, roles, profiles etc.)
  • Prepared training materials or job aids as directed
  • Assisted wif mass data management(insert/update/deletion)
  • Documented all customizations to Salesforce.com in form of business requirements, technical design and test documentation.

Environment: Salesforce.com, SQL Server, SOAPUI, Apex Language, Visual Force (Pages, Component & Controllers), Eclipse IDE Plug-in, Force.com Migration Tool(ANT), Demand Tools, Data loader, Workflow & Approvals, Custom Objects, Sandbox data loading.

Confidential

Java Developer

Responsibilities:

  • Created Architecture and development design for integrating Salesforce instances wif the internal applications, including the communication wif middle layers.
  • Analyzed, designed and developed 28 Apex classes, 8 Triggers, 11 Visualforce pages as required for performing data integration
  • Analyzed Web services, parsed and implemented SOAP based WSDL into APEX classes.
  • Performed sample callouts using SoapUIand callouts via Apex classes using XML formats.
  • Worked wif Demand Tools for performing Bulk data related operations upto300000 records at one instance using Bulk Update.
  • Worked on Standard Account and Account Team Member objects and achieved very granular experience on Standard Teams, worked wif Salesforce Support teams to resolve any outstanding issues.
  • Worked on Configuring and Enabling Standard States and country \picklists in Salesforce instances across the board.
  • Performed data related operations and web service callouts from Apex classes.
  • Developed Apex Action Functions and java scripts for remote action methods and future developed callouts as per need.
  • Developed custom Visual Force pages that match wif the requirement and appropriate style sheets to match the standard Salesforce look and feel.
  • Developed Custom Merge tool which is capable of performing Apex callout during the Merge wif complete standard Salesforce look and feel.
  • Developed Triggers on the object wif rules for data synchronization wif the system of record and applying future callouts where applicable and needed.
  • Developed 42 Test Classes to cover the overall Test coverage above 75% for deployment to Production.
  • Full Administrative access to Production instances and created and refreshed sandboxes as per the need.
  • Actively participated and worked wif Quality and Regression Testing Teams to assure a quality product.
  • Performed deployments across all instances using ANT based Force.com Migration Tool and Change Sets.
  • Developed a companion maven plugin Camel Salesforce Plugin that generates these DTOs. The Component supports three Salesforce APIs - REST API, REST Bulk API, REST Streaming API.
  • Actively analyzed to compare different Open Source ESBs available in the market and helping the client wif the comparative analysis.

Environment: Salesforce.com,Informatica, SQL Server, BizTalk,SOAPUI, Apex Language, Visual Force (Pages, Component & Controllers), Eclipse IDE Plug-in, Force.com Migration Tool(ANT), Demand Tools, Data loader, Jitter bit, Subversion(SVN), clouding Studio.

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