SUMMARY

• 14 years of total experience and 7+ years of hands on experience in Pega PRPC.
• Pega Certified Senior System Architect (CSSA) v7.1
• 2 years experience in Pega Robotics Automation (OpenSpan), RPA and RDA.
• Hands on experience in Windows, Web Adapters, Text, Citrix Adapters, Excel Connector, PDF Connectors.
• Hands experience in Pega Robot Manager (Management Console).
• Hands on experience on front end technologies - HTML, Javascript, DHTML
• Extensive experience in working with J2EE Application servers like Oracle BEA Weblogic, J2EE Server, IBM Websphere, Apache Tomcat Web Server.
• Good knowledge of Database concepts in Oracle, SQL Server, DB2 & MySQL.
• Experience in Writing PL-SQL stored procedures, triggers, packages.

TECHNICAL SKILLS

Domain: Healthcare, BFSI, Customer Care.

BPM Tool: Pega PRPC 7.1

JEE Technologies: Java, JDBC, Swing, Servlet, and JSP.

DBMS: Oracle 10g, SQL Server 7.0, DB2 & MySQL.

Web Technologies: HTML, DHTML, Javascript, VBScript, XML, XSLT.

Application Servers: IBM WebSphere, Oracle WebLogic

Tools: Eclipse, ANT, Clearcase, TOAD, PL-SQL DeveloperCruise Control, Subversion.

PROFESSIONAL EXPERIENCE

Confidential, NY

AVA RPA Program

Responsibilities:

• Analysing the requirement, design and develop the BOT for RDA and RPA.
• Developing automation in OpenSpan for Web application, Windows Application, Excel Application, Mainframe Applications.
• Work on different adapters Web Adapter, Windows Adapter, Text Adapter (Mainframe Adapter), EXCEL, Outlook, PDF Connectors.
• Coordinate with offshore developers to get the module completed.
• Work Business Analyst and also with Business Users to get the requirement understanding and clarifications.
• Evaluate business processes for automation feasibility using Pega Robotics.
• Write custom C# scripts to extend automation feasibility.
• Design, configure and develop the Pega PRPC Platform for managing the robot VMs and work assignments.
• Guide and mentor developers.
• Assign the tasks to and help the developers to complete their module.
• Troubleshoot and debug automation for fixing issues.
• Configuring Robot Manager (Management Console - OMC) for every process.

Confidential, Richmond

Responsibilities:

• Installation and configuration of Pega Robotics Application Setup.
• Creating Solution and Projects belong to Solution.
• Developing Web Adapter, Windows Adapter and then Text Adapters and Citrix Adapters.
• Creating different Screens for Robotic and Non-Robotic Users
• Developing RDA Enable Mechanism for Each individual Robots
• Implemented RDA Utilization mechanism, Assisted Sign on and Credential Store components.
• Assisted Sign On Implementation for User credentials.
• Work with other teams for getting inputs for integration.
• Work with team members to get the work done and help them if they stuck with issue.
• Supporting subordinates by technical and functional information.
• Developing the application architecture for Robotics solutions.
• Have implemented RPA/RDA Setup from the scratch.
• Knowledge of OCR libraries, Word Connector, Outlook Connector.
• Have used various Components and Connectors available in OpenSpan.
• Individual contributor and delivering quality softwares as per planned time.

Environment: Pega PRPC 7.1, Pega Robotics Studio v8.0, Pega Robotics Runtime v8.0, SourceTree, BitBucket

Confidential, Virginia

Pega Lead System Architect

Responsibilities:

• Installation and configuration of Pega PRPC and framework.
• Designing the Enterprise Class Structure for the application.
• Work with other teams for getting inputs for integration.
• Work with team members to get the work done and help them if they stuck with issue.
• Supporting subordinates by technical and functional information.
• Designed & Created Class Structure, Rule Sets Hierarchy, and Application Flow.
• Designed & developed of Data Model, Access Group, Process flows, Activities and UI properties.
• Understanding the technical requirements from business requirements.
• Troubleshoot and Communicate with PEGA Support to resolve technical issues which require Hotfix.
• Coordinate with other teams to sync up the common code changes of both the applications.
• Worked more into Integration for connecting with number of external different applications and also providing service to consuming application.
• Connect-SQL, Connect-SOAP, Connect-JMS and Connect-HTTP are used in this implementation.
• Involved in design and development of Data Model, Class Structure, Access Group, Process Flows, Activities and UI properties. Understanding the technical requirements from business requirements.
• Designed and developed Class Structures, Workflows, and Rule sets as well as integrating the application with external systems using File Services.
• Created agents which will run in the background to sending Correspondences, to generate daily, weekly and monthly reports.

Environment: Pega PRPC 7.1, SOAP UI, Ready API, Oracle, Windows7

Confidential, Virginia

Pega Lead System Architect

Responsibilities:

• Designing the Enterprise Class Structure for the application.
• Installation and configuration of Pega PRPC and framework.
• Work with other teams for getting inputs for integration.
• Work with team members to get the work done and help them if they stuck with issue.
• Supporting subordinates by technical and functional information.
• This Application is having integration layer to connect with different external systems to get multiple inputs.
• I have developed number of Connect and Service rules in integration
• Designed & Created Class Structure, Rule Sets Hierarchy, and Application Flow.
• Designed & developed of Data Model, Access Group, Process flows, Activities and UI properties.
• Understanding the technical requirements from business requirements.
• Troubleshoot and Communicate with PEGA Support to resolve technical issues which require Hotfix.
• Co-ordinate with other teams to sync up the common code changes of both the applications.
• Involved in Creation of validation rules to implement business logic validation
• Able to navigate and compare different portals available in the Pega Rules Process Commander application
• Created properties in a mode of single value and as pages
• Rule configuration for CPM Framework.
• Able to debug using the tools provided by PRPC i.e.., Tracer, Rules Inspector and Clipboard.

Environment: Pega PRPC 7.1, Pega IAC, CPM Framework, Oracle, HTML, XML, JavaScript, Windows7

Confidential, Atlanta

Pega Lead System Architect

Responsibilities:

• Designed & Created Class Structure, Rule Sets Hierarchy, and Application Flow.
• Designed & developed of Data Model, Access Group, Process flows, Activities and UI properties.
• Installation and configuration of Pega PRPC and framework.
• Understanding the technical requirements from business requirements.
• Troubleshoot and Communicate with PEGA Support to resolve technical issues which require Hotfix.
• Co-ordinate with other teams to sync up the common code changes of both the applications.
• Designing the Enterprise Class Structure for the application.
• Work with other teams for getting inputs for integration.
• Work with team members to get the work done and help them if they stuck with issue.
• Supporting subordinates by technical and functional information.Involved in design and development of Data Model, Class Structure, Access Group, Process Flows, Activities and UI properties.
• Understanding the technical requirements from business requirements.
• SAML Authentication implementation. Customised separate logs/tables for inbound/outbound messages.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Created List view reports for the reporting purpose in the process commander.
• Prepared design documents from the use case requirements.

Environment: Pega PRPC 7.1, DB2, Java, SOAP UI, HTML, XML, JavaScript, Windows7

Confidential, New York

Technical Lead

Responsibilities:

• Designed & Created Class Structure, Rule Sets Hierarchy, and Application Flow.
• Designed & developed of Data Model, Access Group, Process flows, Activities and UI properties.
• Understanding the technical requirements from business requirements.
• Troubleshoot and Communicate with PEGA Support to resolve technical issues which require Hotfix.
• Co-ordinate with other teams to sync up the common code changes of both the applications.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems. Update Project Manager about defect fixing status.

Environment: Pega PRPC 6.2 SP2, DB2, Java, HTML, XML, JavaScript, Windows 7.0

Confidential, New York

Technical Lead

Responsibilities:

• Designed & Created Class Structure, Rule Sets Hierarchy, and Application Flow.
• Designed & developed of Data Model, Access Group, Process flows, Activities and UI properties.
• Understanding the technical requirements from business requirements.
• Co-ordinate with team to understand concepts of Business Process & Technical Requirements.

Environment: Pega PRPC 6.2 SP2, Java, HTML, XML, IBM WebSphere, JavaScript